Home
Jobs
Natobotics
ServiceNow Solution Architect

ServiceNow Solution Architect

Remote

Lacaussade, France

Full Time

09-04-2025

Share this job:

Score my CV Apply

Job Specifications

The SN Solution Architect is a key role, supporting a core team of experienced SN Business Analysts and process experts whose mandate is to design an end to end, order to delivery, flow in ServiceNow. They will join our SN COE deploying other SN products such as CSM, ITSM, ITOM and HAM.

As the technical expert of the core team the architect will be asked to design and implement Proofs of Concept and answer product related questions that have to do with the implementation activities.

We expect all our architects to be hands-on, not just to give advice.

Their Day-to-day Activities Include

Participating in design workshops and supporting BAs and developers.
Transforming proposals into concrete implementations to showcase product capabilities and limitations
Delivering and partially implementing process and feature designs focusing on minimizing the level of customizations
Advocating and leveraging best practices in architecture, design and development to the rest of the team.
Designing ServiceNow OM and SPM implementations including several of the following:
OM Simple order capture and orchestration
OM Complex order capture and implementation – link with SPM
SPM Demand, Project and Resource Management
SPM SPW implementation
CSM Portal implementations
Integrations with 3rd party tools
Skills

Technical & Functional Experience:

8+ years Hands-on ServiceNow with 3+ years on OM, SPM is a plus.
Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences (with practical experiences)
Portal management and customization
Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).
Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
Excellent knowledge of Workspaces, UI Builder, Flow Designer
Excellent product roadmap awareness
Experience with Application and Data model designs
Good knowledge of CSDM

Professional Skills (Methods & Processes)

Knowledge of Ordering and SPM processes
Knowledge of Sales processes
Strong problem-solving skills
Designing and prototyping skills, transforming ideas into solutions leveraging SN product capabilities

Soft Skills

Team player: you will be a key asset to the team and need to be willing to support and jump in when things get complicated
Proactive: Propose help and assistance in design activities, detect room for improvement and look for optimizations
Excellent communication: ability to explain complex topics to a non-IT audience, active listening and supportive attitude
English: Excellent.

About the Company

Natobotics Ltd founded in 2012, provides boutique technology, digital customer experience, consulting and software development services. Over the years we had been supporting our clients in the areas of cloud transformation, Big data & Analytics, Digital Journey, Machine Learning and Platforms. Know more

Related Jobs

Company Name: Devoteam I Google Cloud Partner
Job Title: Alternance - Sales Specialist GCP - H/F
Job Description: Description de l'entreprise Notre société Chez Devoteam, nous sommes des « Digital Transformakers ». Le respect, la franchise et la passion animent chaque jour notre tribu. Ensemble, nous aidons nos clients à remporter la bataille du Digital : du conseil à la mise en œuvre de technologies innovantes, jusqu’à l’adoption des usages. Créée en 2009, Devoteam G Cloud est la filiale du groupe qui a pour mission de conseiller et d'accompagner les sociétés dans leur transformation digitale avec les solutions Google Cloud (G Suite, Google Cloud Platform, Google Maps Platform, Devices…). Avec plus de 200 clients sur GCP, Devoteam G Cloud s'impose depuis 5 ans comme 1er partenaire EMEA de Google Cloud sur l'intégration des nouvelles solutions cloud. Nos expertises portent sur l’infrastructure Cloud, la Data et le développement Cloud natif. Tu es au cœur de la transformation des entreprises vers le Cloud ou tu les accompagnes pour grandir ! Devoteam G Cloud est à la fois intégrateur et revendeur de solutions Google Cloud Platform (GCP). A ce titre, nous accompagnons nos clients dans leurs projets sur le cloud et dans le suivi et la gestion de leur plateforme, tant sur les aspects techniques que financiers. En savoir plus : https://gcloud.devoteam.com/ Description du poste Les missions : En tant que Sales Specialist GCP, ton rôle est de conquérir de nouveaux clients pour développer notre activité sur Google Cloud Platform. Ta mission principale sera d’identifier les prospects et de les convaincre de nous faire confiance pour la réalisation de leurs projets et la gestion de leur facturation Google Cloud Platform. Ton terrain de jeu sera le monde des startups et des entreprises de taille intermédiaire. Ton quotidien sera extrêmement varié et notamment ponctué des activités suivantes : Construire ton plan de prospection et définir la stratégie d’adressage de tes prospects Construire une relation de confiance avec les équipes Google pour adresser vos prospects communs. Répondre aux sollicitations entrantes en prenant soin de comprendre les problématiques et les enjeux de tes interlocuteurs afin de les aider à les résoudre. Travailler main dans la main avec les équipes d’avant vente et les équipes techniques pour proposer les meilleures solutions à nos (futurs) clients. Gérer les phases de contractualisation, l’activation des services et le démarrage des projets de manière fluide et sans couture. Suivre les clients dans les premières étapes de leur vie à nos côtés, en relation avec notre équipe Customer Success. Qualifications Tu es étudiant(e) en Master dans une école de commerce et tu recherches une alternance stimulante dans le secteur de la Tech ? Tu es passionné(e) par le développement commercial et tu as envie de découvrir l'univers du cloud ? Alors ce poste est fait pour toi ! Ce que nous recherchons : Esprit de conquête : Tu es motivé(e) par les challenges commerciaux et tu as envie de contribuer au développement de notre activité. Appétence commerciale : Tu as idéalement une première expérience (stage, projet étudiant...) dans le domaine commercial. Tu es curieux(se) d'apprendre les techniques de vente et tu as envie de développer tes compétences. Intérêt pour la Tech : Tu es passionné(e) par l'innovation et tu as une bonne compréhension des tendances du marché. Une appétence pour le cloud computing (GCP, AWS, Azure...) est un plus. Excellente communication : Tu es à l'aise à l'oral comme à l'écrit et tu sais adapter ton discours à différents interlocuteurs. Tu as envie de développer ton réseau professionnel. Curiosité et proactivité : Tu es autonome, organisé(e) et tu as soif d'apprendre. Tu es force de proposition et tu n'hésites pas à prendre des initiatives. Ce que nous offrons : Une expérience formatrice au sein d'une équipe dynamique et passionnée. Un accompagnement personnalisé pour te permettre de développer tes compétences commerciales et techniques. L'opportunité de travailler sur des projets innovants dans le secteur du cloud computing. Une ambiance de travail conviviale et stimulante. Si tu te reconnais dans ce profil, n'hésite pas à nous envoyer ta candidature ! Informations supplémentaires Informations complémentaires Le Groupe Devoteam oeuvre pour l'égalité des chances, pour la promotion de ses collaboratrices et de ses collaborateurs au mérite et lutte activement contre toute forme de discrimination. Nous sommes persuadés que la diversité contribue à la créativité, au dynamisme et à l'excellence de notre organisation. Tous nos postes sont ouverts aux personnes en situation de handicap.

Levallois-Perret, France

On site

Full Time

04-05-2025

Company Name: Uni Systems
Job Title: Senior Cloud Engineer
Job Description: At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Senior Cloud Engineer to join our UniQue team. What will you be doing in this role? Design, build, and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using GitHub Actions, Jenkins, Maven, SonarQube for efficient and automated software deployment Provide deployment support across environments, leveraging Red Hat Cluster Manager for orchestration and Openshift/Kubernetes for containerization and application deployment Work with Docker and Openshift to build, deploy, and manage containerized applications Configure and support ServiceMesh technology, ensuring secure and efficient service communication in microservices architectures Handle deployments and builds in an on-prem VMware environment Participate in design discussions and provide technical recommendations for CI/CD, infrastructure, and application deployment Provide ongoing support for applications after deployment, including troubleshooting, monitoring, and optimization Leverage tools such as SonarQube for quality assurance, ensuring the integrity and security of deployed code Provide hands-on support to the deployment team, including participating in troubleshooting sessions and reviewing infrastructure-related documentation Interpret the application development, operations, and infrastructure implications of proposed solutions Utilize architect solutions to implement end-to-end technology solutions that address client business challenges Assess and optimize IT infrastructure, operations, and service delivery to improve efficiency and performance Assist in designing and managing the implementation of new technologies, ensuring timely delivery and alignment with project objectives Requirements What do you need to succeed in this position? At least 10 years of experience in a relevant industry, business consulting, or technical consulting Strong experience with Continuous Integration of Java applications with Maven (GitHub Actions / Jenkins / Maven / SonarQube) Advanced experience with container orchestration and deployment (Kubernetes, Service mesh, Helm) Strong experience with Artefact repositories (Artifactory, Nexus) Experience with Cloud infrastructure and cloud platforms Strong interest in infrastructure technologies and willingness to learn Experience in data networking technologies including protocols, design, security and business continuity preferred Experience of working in an agile software development environment Knowledge of security best practices and tools Desirable{{:} }Experience in development of Java/Maven/SpringBoot application sExperience with Red Hat OpenShif tExperience with Azure Cloud provide rExperience with GitHub action sAt Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.

Company Name: KICKLOX
Job Title: Développeur fullstack java/angular – aws (H/F) chez maltem Paris
Job Description: L'offre Modalités Date de démarrage : dès que possible Candidats recherchés : 1 Type de contrat : Temps complet Rémunération : selon expérience Localisation : 8th arrondissement, Lyon, France Le profil recherché Description Du Profil Dans le cadre de la modernisation de son système d'information, une grande entreprise du secteur de l’énergie recherche un Développeur Fullstack expérimenté pour contribuer au développement de produits digitaux stratégiques au sein de son Usine Produits Numériques (UPN). Environnement Rejoignez une équipe agile qui développe des solutions innovantes, en environnement AWS cloud, avec des pratiques de développement logiciel avancées. La mission nécessite une présence sur site à Lyon 2 jours/semaine minimum. Responsabilités clés Participer à la conception, au développement, aux tests et au déploiement d’applications métiers critiques Contribuer aux ateliers de conception technique et aux cérémonies agiles Appliquer les meilleures pratiques de développement : TDD, BDD, DDD, revues de code, pair programming Implémenter des architectures serverless, orientées événement (Lambda, SNS, SQS) Collaborer avec les architectes et développeurs pour garantir la qualité, la performance et la maintenabilité du code Proposer des améliorations continues pour optimiser la productivité et la robustesse logicielle Stack & outils utilisés Backend : Java, SpringBoot, Serverless framework Frontend : Angular, TypeScript Bases de données : DynamoDB, autres NoSQL Cloud & Services : AWS (Lambda, SNS, SQS) Méthodologie : Agile (Scrum, XP), TDD, DORA Metrics Profil recherché Minimum 7 ans d’expérience en développement fullstack dans un environnement cloud Maîtrise de Java, Angular, TypeScript, SpringBoot Expérience sur des architectures distribuées et événementielles (Lambda, SNS, SQS) Bon niveau sur DynamoDB ou autre base NoSQL Connaissance des bonnes pratiques DevOps et tests automatisés Certification AWS Developer Associate obligatoire (ou à obtenir dans les 3 mois) Langues Français Catégories Autre

Company Name: Rakuten
Job Title: DevOps – Intern – M/F (Cloud Platform Department)
Job Description: Job Description Rakuten Group Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning e-commerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and entrepreneurship. Rakuten Tech in Europe Rakuten Tech in Europe, a part of the Rakuten Group's Global Innovation Hub, serves as the regional hub for the European-based members of the Technology Division. We provide and optimize global platforms to support businesses within the Rakuten Ecosystem, tailoring them to specific use cases in Europe and beyond. With over 130 members across 7 countries and 12 offices, our presence spans France (Paris), Spain (Barcelona), UK (Belfast and London), Estonia (Tallinn), and Germany (Berlin). Our diverse team is formed of more than 20 nationalities and collaborates with all members of the Technology Divisions on a regular basis. Rakuten’s CPD (Cloud Platform Department) team is part of a global IT ecosystem across Japan, the US and Europe. It’s made up of a team of twenty, of which ten are based in Paris. The team manages Rakuten’s private Cloud platform, by supporting the global backbone and network infrastructure of the group’s multiple datacenters, catering to all the business needs of its various companies. We are seeking a highly motivated and enthusiastic Dev/DevOps intern. As a developer/devops you will contribute to the design and build of custom tools for our team to better manage, monitor and operate our infrastructures and networks. You will work in close collaboration with the network and system engineering teams. Ideal candidates will have experience in many areas of cloud, infrastructure, and the various DevOps tools to manage them. Candidates should be comfortable working in a fast-paced environment and ready to take on new challenging technologies. The candidate will need to be curious, interested and determined to drive their projects to success. “Always improve, always advance” is one of our company’s key principles: the environment is challenging. You will be integrated in a multidisciplinary team and will handle various projects. The Team You would be a part of the Global team, which responsibilities include, but are not limited to, the following: Infrastructure Management: Architect, build and operate Rakuten cloud infrastructure systems, networks, platforms (e.g., release, update/patch, version control) Deployment Automation: Automate deployment processes using tools such as Jenkins, Ansible, Git workflow Continuous Integration/Continuous Deployment (CI/CD): Work on CI/CD pipelines to facilitate seamless integration, testing, and deployment of software applications. Monitoring and Logging: Set up monitoring and logging solutions to ensure system performance and reliability. Collaboration and Documentation: Document solutions to routine problems, challenge status quo and drive improvements. But also: Tier 2 operation support; leverage industry knowledge, various analysis and performance tools. The Mission Responsibilities Your involvement in the above-stated team responsibilities would be minimal and/or optional, your main focus would be on this ongoing project: Merlin: Merlin is a tool that gathers, consolidates and normalizes network related data. It aims to facilitate access to network information and improve operations. The goal is also to give programmatic access to some network data through an API. The development is still in early stage. The stack is containerized and is made of a LB, a frontend using Vue3, a backend using python3 fastapi and a database (mariadb). Development effort is needed around data acquisitions and processing leveraging third party API and connection to network devices. Required Skills Currently pursuing or recently completed a degree in Computer Science, Information Technology, or related field. Fundamental understanding of Linux/Unix systems administration. Python language fundamentals to gather and process data from different format (structured/unstructured), interact with databases and APIs. Experience working with automation and orchestration tools and managing infrastructures. Awareness of coding best practices (PEP 8, clean code) is a plus. A good knowledge of Flask, though optional Knowledge of a framework (vue.js…) or another language (typescript, nodejs, go…) can be interesting Excellent communication and interpersonal skills. Ability to work effectively in a team environment and autonomously when necessary. Comfortable working in a globally distributed team with different time zones. You’ll collaborate closely with the US and Japan teams, English is mandatory. Benefits Mentorship from experienced professionals in the field. Work in an international and multidisciplinary team (network/system/security/database). Discover (or strengthen your knowledge of) IT infrastructures and data networks. Contribute to projects having an impact on operations and/or team’s work. Potential for career advancement and opportunities upon successful completion of the internship. Flexible work hours and a supportive work environment. As an employer, Rakuten Tech in Europe is committed to developing an inclusive working environment. Access to employment is open to all, regardless of gender, age, disability, ethnicity, religion, sexual orientation, or social status. Find us on… LinkedIn Welcome to the Jungle This is Rakuten tech Languages English ( - 3 - )