Applied AI Engineer (UK)
Remote
United Kingdom
Full Time
04-04-2025
Job Specifications
At Quiq, we aim to provide exceptional conversations, whether through humans or AI Assistants. Our Applied AI Engineering team focuses on automating conversations to deliver outstanding customer experiences using advanced language models. Our customers include some of the world's largest enterprises, and we're dedicated to helping them solve their toughest challenges. This role is based in the UK.
Your Role as an Applied AI Engineer
As an Applied AI Engineer at Quiq, you'll work with customers to design, build, and deploy AI Assistants using our AI Studio toolkit. You'll use the latest tools and methods to automate and enhance customer interactions. Each day as an Applied AI Engineer brings new challenges. You'll blend theory with practical application, addressing critical business issues with cutting-edge technologies and innovative problem-solving.
Responsibilities
Build AI Assistants: Partner with customers to create reliable AI solutions.
Engage with Customers: Understand their needs and define technical requirements.
Develop and Improve: Continuously enhance AI Assistants to meet and anticipate customer needs.
Advise and Shape: Guide customers' AI strategies and contribute to the product roadmap.
Requirements
Experience: 3+ years in application development of technical products. Ideally, at least 1 year developing conversational experiences.
Education: Degree in Computer Science, related field, or equivalent experience.
Process Design: Design conversational UX for complex business use cases.
Vector Databases: Prepare, index and search reference data for use in AI pipelines.
Prompt Engineering: Apply zero and few-shot, classification and fact checking techniques.
AI Orchestration: Manage prompt pipelines, APIs, vector search, business rules and related state.
AI Observability: Instrument experiences for testing, reporting and optimization.
Coding: Apply simple Python functions and interact with simple APIs.
Benefits and Perks:
Market competitive total compensation package, including benefits.
Flexible, unlimited vacation policy
Stock options
Strong company culture
Quiq is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work.
About the Company
At Quiq, we are reimagining how brands engage with their customers. As leaders in enterprise agentic AI for customer experience (CX), we empower businesses to deliver personalized, proactive support across every touchpoint along the customer journey—at scale. Brands benefit from our AI Agents, a cutting-edge AI Contact Center, and advanced AI-powered business process automation capabilities to create multimodal, omnichannel experiences and seamless handoffs from AI to human agents. From voice and email to digital messagin... Know more
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