O365 System Administrator

Job Specifications

O365 System Administrator
Location: Warwick (hybrid)
Salary: 55k + local government pension

The role:
As the M365 SME, you will be responsible for managing and maintaining M365 Modern Workplace, providing - technical expertise and support to internal stakeholders and managing the organisations Email, SharePoint, Viva Engage, Teams, Azure Active Directory, and other Office 365 related cloud-based services

Responsibilities:
Office 365 Compliance Features: Implement and manage compliance features such as data loss prevention (DLP), eDiscovery, and retention policies. Ensure compliance with legal and regulatory standards.
SharePoint Online Administration: Administer SharePoint Online, including site creation, configuration, and management. Facilitate collaboration and document management across the organisation.
Microsoft Teams Deployment and Management: Oversee the deployment and management of Microsoft Teams. Configure policies and integrate Teams with other Office 365 services for enhanced internal communication and collaboration.
Monitoring and Troubleshooting: Monitor and troubleshoot Office 365 services and connectivity issues. Utilize tools like the Microsoft 365 admin centre and PowerShell scripts to ensure optimal performance and user satisfaction.
Problem Identification and Resolution: Analyse and diagnose issues to identify root causes, implementing appropriate solutions or escalating to higher-tier support when necessary. Provide comprehensive technical support to end-users, assisting with software and hardware issues, account management, access rights, and system configurations.
Documentation: Maintain accurate and up-to-date documentation of incidents, requests, resolutions, and procedures in the IT service management system (ITSM).

What would make you stand out:
Previous experience in System Administrator/Analyst or Application Support roles
Strong experience with Microsoft M365 / O365
Experience in dealing with demanding customer interaction and leading business and technical discussions with internal and external stakeholders.
Knowledge of the following Microsoft Products: Exchange Online / Outlook, SharePoint Online, Viva Engage, Power Platform, Teams, OneDrive for Business, Azure Active Directory / Entra ID

Please apply today for immediate consideration!

About the Company

Brookwood Recruitment is a talent solution recruitment agency to a global client base. Specialising in Transformation and Change. Providing recruitment solutions across all sectors, delivering both full project teams as well as individual hires in perm and contract roles. We work with some of the biggest and most recognisable companies and have successfully helped our clients deliver change programs across IT, business operations, digital, tech and HR Whatever you are trying to achieve through digital transformation w... Know more

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