M365 Migration Expert
Hybrid
London, United Kingdom
Freelance
27-03-2025
Job Specifications
Role :Hypercare Engineer
Contract Inside IR35 – 6 Months Contract
2-3 Days a week to London, Warwick & Wokingham - UK
Day Rate: 350-370GBP/Day Inside IR35
Key Skills
Strong technical expertise across the M365 ecosystem: Exchange Online, SharePoint, Teams (mandatory); Power Platform knowledge (Mandatory).
Proven ability to troubleshoot complex technical issues and resolve them in high-pressure environments.
Hands-on experience with an ITSM tool (preferably ServiceNow) for ticket management and workflow processes.
Good understanding of tenant-to-tenant migration processes and their typical challenges.
Exceptional analytical skills for identifying root causes and resolving user issues efficiently.
Strong written and verbal communication skills, particularly for documenting technical processes and resolutions.
A proactive and user-focused approach to technical support.
About the Company
At Akasa Air, we believe that the Sky embraces everyone, and so air travel should be inclusive and affordable for all. A robust air transportation system that connects people, cultures, and regions will help our nation soar. This belief motivated us to create a dependable and affordable airline that everybody can relate to. We are India’s newest airline, and we launched our first commercial flight on 07 August 2022 to support the growing demand across India with the greenest and youngest fleet in the country. Warm & effic... Know more
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