Change Manager
Hybrid
Lewes, United Kingdom
Freelance
19-03-2025
Job Specifications
JOB DETAILS
Role Title: Change Manager
Possibility of remote work: Hybrid, 2 days per week from office
Contract duration: 6 months
Location: Lewes, UK
Required Core Skills:
• Proven experience in leading large-scale technology implementation programmes in the UK public sector.
• Strong knowledge of local government processes, challenges, and regulatory requirements.
• Experience managing multi-disciplinary teams across IT, business change, and data.
• Expertise in programme governance, including PRINCE2, MSP, Agile, or similar methodologies.
• Ability to engage and influence senior stakeholders in complex environments.
• Strong commercial acumen, including contract and supplier management.
• Proven experience delivering change management in technology implementation programmes within UK local government or the wider public sector.
• Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).
• Expertise in stakeholder engagement, training, and communications.
• Experience in managing resistance to change and embedding new ways of working.
• Excellent communication, facilitation, and influencing skills.
Nice to have skills:
• Experience with ERP, CRM, cloud migration, or digital transformation programmes.
• Understanding of GDS Service Standards and public sector procurement and governance processes.
• Certifications such as MSP, PMP, or Agile Practitioner, Prosci Certified Change Practitioner, APMG Change Management
Areas of responsibility/Detailed Job Description:
Change Strategy & Planning
• Develop and implement a change management strategy aligned with programme goals.
• Conduct impact assessments to understand how the new technology affects people, processes, and culture.
• Define and track change success measures and benefits realisation.
Stakeholder Engagement & Communications
• Build relationships with senior leaders, service managers, and frontline staff to drive engagement.
• Develop and execute a communications and engagement plan tailored to different stakeholder groups.
• Facilitate workshops, briefings, and focus groups to ensure buy-in and address concerns.
Training & User Adoption
• Design and oversee the delivery of training programmes to support staff in adopting new systems and processes.
• Develop learning materials, guides, and e-learning content as required.
• Monitor and address user adoption challenges, providing ongoing support.
Governance & Reporting
• Ensure alignment with public sector governance frameworks and best practices in change management.
• Report on change readiness, risks, and adoption metrics to programme leadership and stakeholders.
• Implement mechanisms for feedback and continuous improvement.
About the Company
N Consulting is a global professional services company with leading capabilities in data analytics, digital, cloud and security. We come with experience and specialized skills across industries segments, we offer Consulting , IT Services, Technology and Operations services across the globe. Our quality of people is key to our success who deliver on time, serving clients across America, Europe and Asia. We embrace the power of change to create value and sustainable communities. Visit us at www.n-cons.co.uk. Know more
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