Change Manager
Hybrid
Lewes, United Kingdom
Freelance
19-03-2025
Job Specifications
JOB DETAILS
Role Title: Change Manager
Possibility of remote work: Hybrid, 2 days per week from office
Contract duration: 6 months
Location: Lewes, UK
Required Core Skills:
• Proven experience in leading large-scale technology implementation programmes in the UK public sector.
• Strong knowledge of local government processes, challenges, and regulatory requirements.
• Experience managing multi-disciplinary teams across IT, business change, and data.
• Expertise in programme governance, including PRINCE2, MSP, Agile, or similar methodologies.
• Ability to engage and influence senior stakeholders in complex environments.
• Strong commercial acumen, including contract and supplier management.
• Proven experience delivering change management in technology implementation programmes within UK local government or the wider public sector.
• Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).
• Expertise in stakeholder engagement, training, and communications.
• Experience in managing resistance to change and embedding new ways of working.
• Excellent communication, facilitation, and influencing skills.
Nice to have skills:
• Experience with ERP, CRM, cloud migration, or digital transformation programmes.
• Understanding of GDS Service Standards and public sector procurement and governance processes.
• Certifications such as MSP, PMP, or Agile Practitioner, Prosci Certified Change Practitioner, APMG Change Management
Areas of responsibility/Detailed Job Description:
Change Strategy & Planning
• Develop and implement a change management strategy aligned with programme goals.
• Conduct impact assessments to understand how the new technology affects people, processes, and culture.
• Define and track change success measures and benefits realisation.
Stakeholder Engagement & Communications
• Build relationships with senior leaders, service managers, and frontline staff to drive engagement.
• Develop and execute a communications and engagement plan tailored to different stakeholder groups.
• Facilitate workshops, briefings, and focus groups to ensure buy-in and address concerns.
Training & User Adoption
• Design and oversee the delivery of training programmes to support staff in adopting new systems and processes.
• Develop learning materials, guides, and e-learning content as required.
• Monitor and address user adoption challenges, providing ongoing support.
Governance & Reporting
• Ensure alignment with public sector governance frameworks and best practices in change management.
• Report on change readiness, risks, and adoption metrics to programme leadership and stakeholders.
• Implement mechanisms for feedback and continuous improvement.
About the Company
N Consulting is a global professional services company with leading capabilities in data analytics, digital, cloud and security. We come with experience and specialized skills across industries segments, we offer Consulting , IT Services, Technology and Operations services across the globe. Our quality of people is key to our success who deliver on time, serving clients across America, Europe and Asia. We embrace the power of change to create value and sustainable communities. Visit us at www.n-cons.co.uk. Know more
Related Jobs
- Company Name
- Aquent
- Job Title
- Senior Solutions Consultant
- Job Description
- Job Title: Senior Solutions Consultant Client Location: London, Shoreditch (2-3 days onsite per week) Starting: ASAP Salary/Pay Rate: up to £66,703 per annum, pro rata (PAYE) + commission Hours: Full-time Duration: 12-month contract Drive impactful customer experiences as a Senior Solutions Consultant with a leading company in the digital experience space. Partnering with sales, you'll guide customers toward innovative solutions that address their unique business challenges using cutting-edge technology. This role offers the chance to leverage your expertise in customer experience and make a significant impact on a global scale. This is a 12-month contract role aimed to start ASAP. Our client works on a hybrid model where you will be required to work onsite in their London, Shoreditch, office 2-3 days per week, with occasional travel to client offices. The role comes with a gross PAYE rate of up to £36.65 per hour, equivalent to £66,703 per annum, pro rata, depending on your level of experience. The role also comes with sales commission and includes up to 33 days of holiday per annum, pro rata, inclusive of bank holidays. Role Overview: As a Senior Solutions Consultant, you will play a vital role in nurturing deals from initial contact to successful closure. You'll act as a trusted advisor to clients across the UK, Ireland, Middle East, and Africa, offering strategic guidance on how technology can solve their business problems. Responsibilities: Lead the technical discovery process, understanding client needs and translating them into effective technology solutions. Develop comprehensive solutions using digital experience technologies that align with customer objectives and deliver measurable value. Collaborate with internal teams of experts to bring solutions to life for the customer, showcasing the value and benefits of the technology. Mentor and coach junior team members, sharing your expertise and contributing to their professional growth. Navigate customer challenges proactively, ensuring smooth implementation and successful outcomes. Act as a subject matter expert on customer experience (CX) solutions, effectively communicating their value and benefits to clients. Deliver compelling presentations and demonstrations that showcase the power of the technology. Manage projects effectively, coordinating internal resources throughout the sales cycle. Contribute to pipeline generation activities, such as events and conferences, expanding the company's reach and impact. Continuously update your knowledge of the latest product releases and industry trends, maintaining a cutting-edge perspective. Must-Have Qualifications: Solid background in Customer Experience across data, content, marketing automation, and other related technologies. Experience working in the technology sector within the UK, Ireland, Middle East, and Africa, with an existing network in these regions being highly advantageous. Excellent business and technology discovery skills, including the ability to listen, assess, dissect, and solve complex problems. Proven experience leading internal teams and presenting solutions to customers. Strong history of successfully navigating customer challenges and achieving positive resolutions. Outstanding presentation and communication skills (both verbal and written), including storytelling. Demonstrated project management skills. Knowledge of effective sales and demo methodologies. Nice-to-Have Qualifications: Previous experience mentoring, coaching, and training new and junior team members. Strong history of exceeding sales quotas or customer success metrics. Proven ability to work collaboratively and independently, consistently exceeding expectations. Proactive attitude towards driving change and innovation for customers. Curiosity and a continuous learning mindset. We’d love you to apply for this 12-month Senior Solutions Consultant contract role, so please submit your CV today! *Due to the high volume of applications we experience, if you have not received a response within 48hrs of your application, please assume that you have not been selected for progression to the next stage of the hiring process. Client Description A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
- Company Name
- Career Moves Group I B Corp™
- Job Title
- HR Administrator
- Job Description
- HR Administrator Location: Mailbox Birmingham Length: 3 months Rate: £15.00 - £20.00 p/h (Inside IR35) (£27,300 - £36,400 p/a equivalent) Hours: 35 hours per week, 9 am – 5 pm (2 days onsite, Weds/Thurs) Interview: Must be available on Tuesday 25th March in the AM (Possibly after the am) This organization is a major broadcaster in the UK, offering a wide range of television, radio, and digital content. Overview: The HR Administrator will play a key role in supporting the day-to-day operations of the Human Resources department. This includes assisting with recruitment, employee records management, benefits administration, payroll processing, and maintaining HR-related documentation. The role requires a detail-oriented, organized, and approachable individual who can handle sensitive information with confidentiality and professionalism. Key Responsibilities: Recruitment Support: Assist in the recruitment process by posting job vacancies, screening resumes, scheduling interviews, and coordinating candidate communication. Employee Records: Maintain and update employee records (both digital and physical), ensuring accuracy and compliance with relevant legal and regulatory requirements. Payroll and Benefits Administration: Assist in preparing payroll data and ensure timely and accurate processing. Administer employee benefits programs, including health insurance, retirement plans, and other company perks. Compliance and Reporting: Ensure adherence to labor laws, employment regulations, and company policies, Prepare HR-related reports and documentation for management as needed. Employee Relations: Serve as a point of contact for employees regarding HR inquiries and assist in organizing employee training, wellness programs, and other HR initiatives. Other Administrative Duties: Assist with HR projects, recordkeeping, and any additional tasks assigned by the HR Manager or Director. Qualifications/Experience: Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) Resourcing candidates/ suitable talent Conducting interviews Working in a shared service centre environment Proven experience in HR administration or similar roles Strong understanding of HR functions, including recruitment, payroll, and benefits administration Familiarity with labour laws and HR software (HRIS) is a plus Excellent organizational skills with the ability to manage multiple tasks and deadlines Strong interpersonal and communication skills High level of confidentiality and discretion Proficiency in Microsoft The closing date for applications is 15:00 on 24/03/2025, Apply Now.
- Company Name
- Chapter 3 Transformation
- Job Title
- Operations Transformation Consultant (associate)
- Job Description
- We are Chapter 3 Transformation (C3T) - a growing consulting firm passionate about transforming operations in the service sector. Our reputation is built on pragmatic, hands-on support for our clients, helping them to consistently deliver on their promises. At C3T, we live and breathe service operations best practice, not just in theory, but in real, tangible ways that help businesses thrive. We get out of bed in the morning to give our clients the competitive edge they need through smarter, stronger, and more resilient operations. We are on the lookout for freelance associate consultants who know their stuff, love making an impact, and deliver excellent results. Who We Are We are a tight-knit team of highly experienced, down-to-earth professionals who take our work seriously - but not ourselves. There’s no room for inflated egos here. We focus on getting the job done right, with a healthy dose of humility, good humour, and a determination to do what’s best for our clients. Our team is a blend of permanent staff, associates, and partners, which means we build project teams based on expertise and best fit for our clients - not just whoever is available. That’s why the associate model is core to our business. We take the time to get to know our associates so we can collaborate effectively and deliver the best results. We’ve walked in our clients’ shoes and know the pressure of budgets, competing priorities, and ever-growing expectations. There are no cookie-cutter solutions here - we co-design solutions with our clients, rather than imposing rigid frameworks that don’t fit. What We Do We specialize in service operations - which, in plain English, means we help businesses run better. From tactical operations improvement and turnarounds through to operating model and multi-year, global transformation design and delivery, we do it all. Operations touches every corner of a business, so we’re just as comfortable helping a Marketing team transform their global operating model as we are tackling the nuts and bolts of a more traditional back-office operation. Sometimes, we’re working from a blank slate, defining the problem, building a roadmap and working with our clients to deliver the transformation. Other times, we’re diving into implementation mode, helping clients turn plans into action. A lot of our work is in Financial Services, so if you have experience in FS operations, we’d love to hear from you. That said, we’re open minded about where you’ve worked before - we value the diverse skills and insights you bring, regardless of where you’ve honed them. We’re respected for delivering tangible results, not just PowerPoint slides - though, of course, a solid PowerPoint still has its place and is not to be overlooked. About You You’re an experienced consultant with real operational know-how, or an operational leader with transformation experience. You have the adaptability to hit the ground running on a diverse range of projects, and the emotional intelligence to navigate complex challenges with clients. You’re comfortable working with people at all levels of the organisation and are equally at home presenting to a boardroom as you are working with frontline teams to make things happen. You’re practical, flexible, and comfortable wearing multiple hats. We don’t claim to have all the answers—and neither should you. The best results come from collaboration, so we value humility, curiosity, and a willingness to learn. You proactively seek feedback, embrace fresh ideas, and enjoy being part of a team that values your expertise rather than simply dictating how you should work. As technology and AI continue to reshape industries, you’ll need to stay on top of best practices and emerging trends - helping our clients leverage technology without getting lost in the hype or the theory. While we’re based in the UK, our clients are global. If you speak another language fluently (especially French, German or Spanish), let us know—it’s always a big plus! Why Work With Us as an Associate? Being an associate at C3T isn’t just about filling gaps when we’re busy—it’s a core part of how we work, and a great benefit to our clients. We’re the opposite of transactional, which means we’re all about long-term relationships, with our clients as well as our associates, who are trusted and valued members of the team. Here’s what you can expect: · Meaningful work – we partner with fantastic clients who bring real challenges to the table, that we’d love to share with you · Respect & inclusion – whether you’re an associate or permanent team member, you’re an equal part of the team. Clients won’t know the difference, and that’s the way it should be · A sense of belonging – we get together for regular catch-ups and social events, even if you’re not currently on a project with us. You’ll always know what’s going on and feel connected · A supportive culture – we work hard, but we look out for each other too. If you want to be part of something bigger than the work you do solo, this is the place for you Interested? Let’s Talk! If this sounds like your sort of thing, we’d love to hear from you. Please email us at opportunities@c3tuk.com with a CV and a short covering letter outlining why you think we’re a good fit for each other.
- Company Name
- N Consulting Global
- Job Title
- Business Analyst
- Job Description
- Job Title: Business Analyst Location: Glasgow Work mode – 2 days from Glasgow office Job Details: Needs to be an all rounder BA who can hit the ground running and self manage with minimum supervision. Must be low maintenance. Also adept at dealing with a range of stakeholders. Mortgages and Credit knowledge would be advantageous.