Azure Cloud Service Delivery Manager- Based in Belgium
On site
Ghent, Belgium
Full Time
18-03-2025
Job Specifications
Avanade is the leading innovator in digital services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Born 2000 as a joint venture between Accenture LLP and Microsoft to combine deep industry and business expertise with the best enterprise software solutions and platforms.
Avanade provides state-of-the-art solutions and applications based on Microsoft technology in the area of application & server infrastructure, cloud-based, desktop and workplace IT solutions, messaging, collaboration …
Come join us
As Service Delivery Manager, you’ll lead and manage the delivery of multiple projects in your client portfolio. Your technical and service delivery experience make you a trusted partner for our clients. You are aware of everything that happens and will take appropriate measures, when necessary, in a timely fashion.
On the one hand, you will be working closely with your operational colleagues (project and system engineers) and, on the other hand, with client stakeholders.
A team of +10 will welcome you in the Delivery Talent Community, who can support you in your day-to-day activities and grow your career at Avanade.
Skills And Experiences
As a natural communicator, building and maintaining relationships with various parties (colleagues, clients, …) is something you enjoy and take initiative in.
You are always looking for the best solution and are not afraid to be proactive or take ownership in escalations.
You work in a results-oriented way and encourage that in your environment.
You are fluent in Dutch/French and English, both in written and spoken form.
About You
You have at least 5 years of experience as Service Delivery Manager in the IT sector.
You have general knowledge on IT Infrastructure concepts such as Hybrid Cloud Environments, Azure, Windows Server, Networking & Security.
What You'll Do
You will generate, lead, and communicate metrics to key stakeholders in regular service review meetings. For this, you’ll use the available reports and dashboards.
You coordinate and resolve any escalations or critical issues.
You will develop schedules, time/cost estimations, budgets, and documentation.
Together with your stakeholders, you propose, discuss, and implement plans for continuous service improvement.
You are a service delivery manager that will ensure a qualitative delivery of your project(s) and respect the milestones, planning, and finances.
Learn more
To learn more about the types of projects our Infrastructure team works on check out these case studies:
VentilatorChallengeUK manufactures 20 years’ worth of ventilators in 12 weeks to help save lives
Landmark Information Group finds a new home for its data in the cloud
Interested in knowing what’s going on inside Avanade? Check out our blogs:
Avanade Insights – exchange ideas that drive tomorrow’s innovation
Inside Avanade – explore what life is like working at Avanade
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity | Avanade page.
Create a future for our people that focuses on
Expanding your thinking
Experimenting courageously
Learning and pivoting
Inspire greatness in our people by
Empowering every voice
Encouraging boldness
Celebrating progress
Accelerate the impact of our people by
Amazing the client
Prioritizing what matters
Acting as one
About the Company
Avanade is the world’s leading expert on Microsoft. Trusted by over 5,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society an... Know more
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