Technical Lead - Full Stack
Remote
United Kingdom
Full Time
11-03-2025
Job Specifications
VoCoVo is a prominent voice & technology company working with some of the world’s biggest retailers. You may have seen our equipment in places like ASDA, Tesco’s, Co-Op, TK Maxx, Primark and Pets At Home to name a few… We now have over 100,000 people in 10,000 locations using our product every day!
We were recently proud to achieve 5th place in the Sunday Times Tech Track 100 and a 2,500% growth within the last 4 years here in the UK.
At VoCoVo, our software engineering teams develop our Software as a Service (SaaS) offerings that run on our cloud computing platform, and the software that runs on our large estate of hardware appliances 'on prem' at our customers' stores. This Technical Lead role will report to the Head of Engineering and work within a multi-disciplinary team including Product, Delivery and QA.
As a Technical Lead you will split your time approximately 60/40 between technical leadership and line management/team building. You will lead a development team focused on reducing the time and cost of installation and ongoing maintenance of ‘on prem’ equipment. The team will provide tools for our Customer Support team, channel partners / distributors, and retail customers, enabling them to install, configure, maintain and update the firmware and software deployed in stores.
This team is supported by a Systems Engineering team, responsible for networking, in-store hardware and OS, a Cloud platform team, an Enabling team who provide overarching technical strategy and architecture, and the other team Technical Leads.
Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.
What we're looking for
The following are desirable, but we do not expect you have them all:
Prior experience of leading/having a significant impact upon the design, development, testing and maintenance of a large software project.
Strong hands-on experience with JavaScript/TypeScript, partnered with Node.js exposure.
Strong experience with modern frontend development tools and libraries such as React.
Familiarity with Linux operating system.
Previous experience as a Technical Lead/Line Manager and an appreciation for the importance of career progression planning.
Agile team leadership and experience with Agile methodologies/processes.
Excellent communication skills (ability to explain complex concepts clearly) and a leadership style based upon a foundation of empathy and humbleness.
Design and maintenance of SQL and NoSQL databases.
Containerisation experience (Docker/Kubernetes) and a strong appreciation of CI/CD.
"Nice to have" skills
Experience working with fleets of IoT hardware, or equivalent challenges of remote systems - even as a personal project.
Experience with Bash scripting.
Exposure to and understanding of remote device software updating tools, such as Mender.
An understanding of MQTT messaging protocol (Sparkplug).
Experience with event-driven systems (State machine).
API Implementation and utilisation.
Cloud experience (ideally Azure), experience with any modern cloud technology is appreciated.
A strong understanding of networks/networking fundamentals.
What you'll do
Contribution as a key member of the technical leadership team for Product Development, alongside successful collaboration with Architects and Team Leads to make and record evidence-based architectural decisions.
Day to day management of a team of up to 5 Software Engineers and 1 QA Engineer, whilst also mentoring less experienced engineers and impacting across other teams.
Building and leading the team whilst enabling them to thrive within an enjoyable, supportive and fun working environment.
Own and take responsibility for the end-to-end development of software applications and the development of robust and scalable JavaScript/TypeScript.
Work closely with the Product Owner and your team to agree the scope of work for each sprint.
Contribute to the technical roadmap, research new solutions and produce demonstrations/PoC's.
Ensure that release management processes are suitable for managing multiple release channels, to accommodate the varied populations of hardware at customer premises.
Conducting code reviews and championing high coding standards to maintain code quality.
Liaise closely with the Systems Engineering team, who provide the Linux platform for the 'on prem' hardware appliances.
Take responsibility for addressing technical debt on an ongoing basis.
Act as a key mentor for less experienced engineers, including those in other teams.
What does success look like?
Your team are producing great work due to thriving in a supportive and enjoyable environment.
VoCoVo are able to set-up and maintain the appliances in tens of thousands of retail stores.
≥99.5% store uptime.
Tripling of the number of stores, without increasing the number of installation and support staff.
Salary
Salary range: £75,000 - £85,000
Benefits
25 Days Holiday + Bank Holidays (increases with years of service)
Option to Buy or Sell 5 days holiday each year
Sick Pay - 8 weeks full pay, 4 weeks half pay
Life Assurance - (4 times basic pay)
Private Medical Insurance
Employee Assistance Programmes (EAP)
Cycle2Work Scheme
Electric Car Green Salary Sacrifice Scheme
Enhanced Maternity & Paternity Package
Child Care Scheme
Training & Development
Company Organised Events
Pension (Royal London Group) 5% Employer Contribution Matched
Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.
We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.
VALUED - Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy and operate with honesty and integrity
ONE TEAM - Collaboration of all for VoCoVo’s happiness and success
INNOVATION - Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED - Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED - Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit, apply now!
About the Company
www.vocovo.com VoCoVo is a globally recognised innovative retail team communication solutions provider, improving business efficiency and customer experience for some of the best-known tier 1 enterprises. VoCoVo combines a deep understanding of team communications with a passion for driving efficiency through technical solutions. VoCoVo launched a world leading team communication solution already winning awards and customers around the globe. VoCoVo introduces a completely new generation of team communication solutions ... Know more
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