Senior Solutions Engineer, Territory
Hybrid
London, United Kingdom
Full Time
07-03-2025
Job Specifications
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: London, UK
What You’ll Do
Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).
On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product.
As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives.
For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our clients in the major enterprise segment (eg. FTSE 100).
As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help.
Who We Are
The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.
Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare.
In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.
Examples Of Desirable Skills, Knowledge And Experience
Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.
Additional experience might include a combination of the skills below:
Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed.
10+ years of experience in the IT industry (senior engineering level experience) and confident interacting with senior stakeholders in our clients (CTO/CIO/CISO).
Ability to manage a project, work to deadlines, and prioritise between competing demands.
Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
Understanding of “how the internet works”. For example:
Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
Can explain the difference between authoritative DNS & recursive DNS?;
You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
Understanding of how customers make buying decisions, how to explain ROI.
A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
You're OK with some in-region travel (15:30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.
Bonus!
Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
Exposure to emergi...
About the Company
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudfla... Know more
Related Jobs
- Company Name
- Mexmast
- Job Title
- Field Services Engineer
- Job Description
- Company Description Mexmast has over 30 years of experience in providing top-notch sales, servicing, training, and hiring of forklifts. With a strong focus on forklift expertise, Mexmast is committed to delivering high-quality services to its customers. Role Description This is a full-time remote role for a Field Services Engineer at Mexmast. The Field Services Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and customer service related to forklift operations. The role will involve daily tasks to ensure the smooth functioning of forklift equipment. Qualifications Field Service and Technical Support skills Troubleshooting and Preventive Maintenance abilities Strong Customer Service skills Experience in the maintenance and repair of industrial equipment Excellent problem-solving and communication skills Ability to work independently and remotely Knowledge of forklift operations and safety protocols Technical certification in relevant areas is a plus
- Company Name
- AMD
- Job Title
- Senior LLVM Compiler Engineer
- Job Description
- WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ C++/LLVM/ Compiler Engineer The Role AMD is looking for a specialized software engineer who is passionate about improving the performance of key applications and benchmarks. You will be a member of a core team of incredibly talented industry specialists and will work with the very latest hardware and software technology. The Person The ideal candidate should be passionate about software engineering and possess leadership skills to drive sophisticated issues to resolution. Able to communicate effectively and work optimally with different teams across AMD. Key Responsibilities Work with AMD’s architecture specialists to improve future products Apply a data minded approach to target optimization efforts Stay informed of software and hardware trends and innovations, especially pertaining to algorithms and architecture Design and develop new groundbreaking AMD technologies Participating in new ASIC and hardware bring ups Debugging/fix existing issues and research alternative, more efficient ways to accomplish the same work Develop technical relationships with peers and partners Preferred Experience Strong object-oriented programming background, C/C++ preferred Ability to write high quality code with a keen attention to detail Experience with modern concurrent programming and threading APIs Experience with Windows, Linux and/or Android operating system development Experience with software development processes and tools such as debuggers, source code control systems (GitHub) and profilers is a plus Effective communication and problem-solving skills Academic Credentials Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
- Company Name
- i3 Resourcing
- Job Title
- Infrastructure Specialist
- Job Description
- Infrastructure Specialist City of London £65,000 - £75,000 plus an on-call allowance of £6650 There may be weekend work and on-call with this role. Hours will be on a rota basis and will be either be 8-4 or 9-5. My client is looking for someone to plan, design, develop, and launch efficient operational systems to support core organisational functions; this includes IT Projects, Continual Service Improvement, and BAU. • Provide 3rd line IT support and assist in the planning, design, development, and deployment of new services and enhancements • Ownership of systems used for monitoring, backups, disaster recovery and security patching. • Ensure compatibility and interoperability on computing systems. • Conduct research on hardware and software products • Develop, document, communicate and enforce a policy and procedures for standardising systems and software • Maintain availability of Production systems to agreed service levels. • Perform preventative maintenance checks and action when required. • Support for overnight data warehouse schedule. • Resolve issues escalated to the Infrastructure Operations team from the Service Desk and other support teams within agreed timescales. • Manage, build, support and maintain all server components within the environment. • Demonstrate ability to restore services during disaster recovery situations. YOU NEED: • Microsoft technologies including Windows Server, Active Directory and SQL Server and/or Microsoft 365. • VMware. • cloud-based solutions such as AWS and Azure. • Previous experience working with a variety of technology stacks for compute, storage, virtualisation and network products ideally consisting of Cisco UCS, HP Nimble, Pure • DevOps principals and technologies such as Terraform and Ansible, and scripting languages • backup/restore packages, advantageous to previously have used CommVault.
- Company Name
- RemoteWorker UK
- Job Title
- Embedded Software Engineer (R&D and Remote)
- Job Description
- Embedded Software Engineer (R&D and Remote) Fully Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you a Embedded Engineer that wants to work in a senior team of highly skilled engineers and developers that are truly R&D focussed, working collaboratively to solve some of the industry's most technical challenges? This company offers best in class training with industry leading experts that you will be working with on a day to day basis that can offer advice and support to help elevate your career to the next level. This business has gone from strength to strength over the last decade and is quickly becoming one of Scotland's leading names in the Smart Energy sector that are tier one suppliers for the likes of EDF, Npower and David Lloyds. This role is focussed on R&D for their latest product suite and future products due to be released for new industries like health & leisure, wearables & telecoms. The ideal candidate will be someone that genuinely enjoys low level software development in both C and Assembler and wants to work on complex technical challenges in an elite team of developers and engineers. THE ROLE: Work collaboratively to define the software development life cycle Write clean low level code in both C and Assembler Test and debug the firmware development Work both in a team and autonomouslyTHE PERSON: Have experience writing code in C Experience with wireless communication like ZigBee Be able to commute to Dundee on occasionKeywords: Embedded, C, Assembler, Firmware, Hardware, PCB, Remote, Hybrid, Smart Energy, Testing, Debugging, SDLC, Software, Engineer, Developer, ZigBee, Reference: BBBH17921 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website