Senior Site Reliability Engineer
On site
Manchester, United Kingdom
Full Time
10-03-2025
Job Specifications
About The Role
Grade Level (for internal use):
11
The Team
This position offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to implement and maintain reliable and scalable systems while adhering to industry best practices and security standards.
Responsibilities And Impact
Design, implement, and maintain observability solutions to track system health and performance.
Analyze observability data to identify and troubleshoot potential issues proactively.
Develop and implement alerts and notifications for critical events.
Collaborate with development teams to enhance system resilience and reduce downtime.
Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness.
Develop and maintain metrics dashboards to track key performance indicators (KPIs).
Design and implement automated deployment and rollback procedures to mitigate risks.
Analyze root causes of incidents and implement preventive measures to minimize recurrence.
What We’re Looking For
Basic Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years of experience as a Site Reliability Engineer or equivalent in a similar role.
Proficient in application and infrastructure observability, Splunk OpenTelemetry preferred
Experienced in production environments running in AWS
Comfortable with Infrastructure as Code, Terraform is preferred
Comfortable with CI/CD pipelines such as GitHub Actions, Azure DevOps
Excellent troubleshooting and problem-solving skills with a knack for identifying and resolving complex technical issues
Familiarity working in an Agile environment
True understanding of Site Reliability Engineering
Ability to build and maintain a system and culture that supports and implements SLOs.
Familiar with Docker & Kubernetes, specifically EKS & ECS
Familiar with programming languages, such as Python or .NET C#.
Additional Preferred Qualifications
Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment
Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network configurations within the cloud
Proven scripting and automation skills, preferably Powershell, Bash or Python
AWS certification preferred
Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Purpose
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Inclusive Hiring And Opportunity At S&P Global
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissio...
About the Company
S&P Global provides governments, businesses, and individuals with market data, expertise, and technology solutions for confident decision-making. Our services span from global energy solutions to sustainable finance solutions. From helping our customers perform investment analysis to guiding them through sustainability and energy transition across supply chains, our solutions help unlock new opportunities and solve challenges. We are widely sought after by many of the world’s leading organizations to provide credit ratings... Know more
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