IT Support Technician
On site
Bedford, United Kingdom
Full Time
05-03-2025
Job Specifications
About
IT Support Technician – Bedford – up to £30,000 DOE
Our client is excited to offer a rewarding opportunity for an IT Support Technician to join their growing IT team.
You will provide in person and remote IT support services to internal staff. Serving as the primary representative of the managed service provider ensuring their IT needs are met effectively. Oversee the management and maintenance of IT hardware for all staff and address any physical connectivity issues that may arise.
Key Accountabilities
Be the primary representative of the managed service provider.
Offer thorough and reliable IT support
Collaborate with the managed service provider to ensure effective service delivery.
Provide in-person assistance to end-users.
Offer guidance and training on the use of IT systems and software.
Address and resolve any IT issues encountered by end-users.
Manage IT hardware assets for all users, ensuring they have the necessary equipment.
Troubleshoot and resolve physical connectivity issues related to IT hardware.
Facilitate the relocation of office workstations.
Conduct new user inductions, providing an overview of IT systems and procedures.
Review and resolve IT support tickets assigned to Local Support.
Key Skills
Excellent Interpersonal Skills
Proficiency with Microsoft Azure and Intune for user hardware management.
Expertise in Office 365
Proficiency with iOS Device
Proficient in diagnosing and resolving common computer hardware and software issues
Nice-to-have skills
InTune
iOS
Bedford, England
Work experience
Desktop Support
Languages
English
About the Company
TieTalent is the career growth platform dedicated to tech professionals. By being part of our community they access exclusive content and perks from our partners for services that help them expend their knowledge. When open for a new opportunity, companies apply for them for jobs they want. On their side, companies benefit from an intelligent system allowing them to hire rare talents in tech quickly and hassle-free, that they need to be successful. TieTalent launched in October 2018 and is already trusted by thousands of ... Know more
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