Customer Support Advisor / Administrator
On site
Warrington, United Kingdom
Full Time
05-03-2025
Job Specifications
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.
About The Role
The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. On a day-to-day basis this is what you would be doing:
Responding to a high volume of customer calls including breakdowns.
High quality administration support to internal departments and customers
Respond efficiently to all customer enquires
Update customer and supplier portals and monitor activity
Update activity reports as required
Provide quotations to customers as required
Support for your focus business area
No experience is necessary as full training will be given. The role would be ideal for someone wanting to gain experience in a customer support / administration role.
Here is a quick tick list for the other skills we are looking for:
Excellent written and verbal communication skills
Excellent time management skills and ability to react quickly to requests
Ability to follow company health and safety procedures
What We Offer
Competitive salary
Attractive company pension
Full tool kit (if applicable)
Company sick pay
Voluntary critical illness cover
Free eye tests
Free flu jabs
24/7 Employee Assistance Programme
Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.
Toyota Material Handling UK is an equal opportunities employer.
About the Company
Toyota Material Handling Logistics Solutions (TMHLS) is a subsidiary of Toyota Material Handling Europe (TMHE) who is one of the world’s largest suppliers of material handling solutions within forklifts and related products and services. TMHLS is located in Gothenburg, Sweden. Here we manage and develop the TMHE automation portfolio. Today we are approximately 100 employees working together at THMLS. TMHE is active in more than 30 countries across Europe and with headquarters in Sweden. TMHE has a European office in Brus... Know more
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