Client Partner
Hybrid
London, United Kingdom
Full Time
04-03-2025
Job Specifications
Company Summary:
A PE-backed digital transformation business with service lines across data, digital engineering, infosec, cloud, devsecops and agile. The company is growing rapidly in Europe with a client base in banking, financial services and insurance.
Role Summary:
The Client Partner is a high-impact, strategic role responsible for managing the organization’s most critical client relationships and driving business growth through these partnerships. The role requires a deep understanding of the client’s business, industry, and long-term goals. The Client Partner will serve as the primary point of contact at the executive level, providing strategic counsel, driving client satisfaction, and ensuring revenue targets are met. Additionally, this role requires collaboration with internal teams to deliver solutions that meet client expectations and drive overall business success.
Key Responsibilities:
1. Executive-Level Client Relationship Management:
Build and maintain strong relationships with key stakeholders
Lead high-level client meetings to discuss business objectives, performance, and opportunities for growth.
2. Strategic Account Leadership:
Develop and execute long-term strategic account plans
Identify and develop new business opportunities
Collaborate with internal teams to ensure execution of projects.
3. Revenue Growth and Business Development:
Drive profitable growth by managing and growing multi-million dollar accounts
Oversee and lead negotiations of large deals
Work closely with the business development team to identify new market opportunities.
4. Financial Accountability:
Own the financial performance of client accounts, including revenue forecasting, profitability, and expense management
Ensure accurate financial reporting and billing processes
Monitor account performance metrics and proactively address potential challenges
5. Project and Delivery Oversight:
Provide oversight for the successful delivery of projects and services
Ensure continuous improvement of service delivery.
6. Leadership and Team Development:
Provide guidance and support to team members to ensure the highest levels of client satisfaction and account growth
Drive organizational change initiatives and contribute to overall business strategy.
7. Industry Expertise and Thought Leadership:
Provide thought leadership, offering insights and strategic advice to clients
Represent the company at industry events, conferences, and client forums.
Qualifications:
Bachelor’s degree in Business, Marketing, Technology, or a related field (MBA preferred).
10+ years of experience in client management, account leadership, or business development, with a focus on large, strategic accounts.
Proven track record of managing large, complex client relationships with multi-million-dollar revenue responsibilities.
Deep expertise in BFSI, with the ability to understand the client’s business challenges and offer innovative solutions.
Strong financial acumen with experience in managing account profitability, forecasting, and budgeting.
Excellent communication and presentation skills, with the ability to engage and influence senior executives.
Strong leadership and team management skills, with experience in leading cross-functional teams.
Proficiency in CRM tools (e.g., Salesforce) and business management software (e.g., Microsoft Office Suite).
About the Company
Retained search and recruitment, leadership consulting, and talent intelligence services across corporate functions with a focus on technology, sustainability and innovation. Know more
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