Head of Cloud

On site

Watford, United Kingdom

Full Time

05-03-2025

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Job Specifications

Description

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

About Us

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024.

We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.

Role Purpose

As the Head of Cloud, you will lead and manage the Cloud Centre of Excellence multi-skilled and multi-Cloud platform engineering team to deliver high-quality, scalable, and innovative cloud solutions in a heavily regulated environment. You will be responsible for setting the technical direction, guiding the team in best practices, and fostering a culture of collaboration and continuous improvement, as well as having a strong oversight of the day-to-day operations. This role requires strong leadership skills, technical expertise, financial cloud practices and a passion for driving results. You will also forge strong relationships with 3rd party partners and key stakeholders across other business functions to ensure that product development and new business requirements are understood and supported by the team.

Reporting to the Director of Technology Operations, you will be responsible for the end-to-end delivery of our multi-cloud engineering function
You will ensure the team are operating in line with industry best practices and where possible aligned to the AWS and Azure Well Architected Framework and Cloud Centre of Excellence which focuses on reliability, security, operational excellence, cost optimization, and performance efficiency
Strong oversight of the day-to-day operation of the team, ensuring when incidents occur, they are quickly resolve
Good grasp of Cloud Financial management / cost optimisation
You will provide inspirational and energetic leadership to a team of SME’s that will be a mix of permanent, contract or delivery partner resources and be responsible for their overall engagement, line management, wellbeing, and performance
Confident and show demonstrable track record of managing third party delivery partners, tracking their performance against SLAs through service reviews and agreed contractual terms and budgets
Highly result focused, you’ll demonstrate the ability to deliver at pace, set and operationalize strategy, set delivery metrics and execute plans to deliver against these
You will have the ability and gravitas to unblock issues and challenges faced during the platform lifecycle so that delivery is not hampered
You will demonstrate the ability to build and maintain influential relationships and partnerships with a broad and diverse range of internal and external stakeholders
You will create and contribute towards a working environment of positive relations and a culture that is inclusive, collaborative, empowering and delivery focused
You will build and continuously evolve a high performing and engaged cloud services team
Ensuring the right tooling, training and resources are made available
You’ll be a strong, open and honest communicator, capable of quickly engaging audiences at all levels
You will be up to date with new and emerging technologies within the Cloud space
Actively identify your own development and training needs within this specialism to develope your skill in Cloud Technologies to meet the requirements of the business
Finally, you will be a clear communicator with the ability to take ownership of issues and drive through decisions to conclusion

Key Measures Of Success

Team Alignment – Highly motivated and high performing team aligned to the CCoE frame work
Team utilization – Resource allocation (mainly internal with some flex using a delivery partner) fully aligned to product roadmap and business aspirations
Full cost control – budget aligned to forecasts with cross charging model and cost optimization controls in place
Cloud strategy aligned across AWS and Microsoft technologies – standards policies and procedures including tooling/ backup /DR etc
Staff satisfaction – Work life balance and strong satisfaction scores
Working knowledge of cloud principles and technologies, including but not exhaustive, Infrastructure as Code (IaC), Containerization technologies such as Docker and container orchestration tools like Kubernetes to deploy and manage applications at scale
Monitoring and Logging tool such as Cloud Watch
Understanding of Cost management including cost optimisation
Cloud Security practices
Cloud Networking principles
Automation of system infrastructure and deployments
HA and DR (non-functional operational requirements – auto scaling)
Cloud Infrastructure architectural principles such as scalability and resilience
Understand agile delivery and DevOps practices such CI/CD

Key Skills And Experience

Bachelor's degree in computer science or related (or equivalent work experience).
10+ years of experience in DevOps/Platform/Cloud Engineering.
5+ years' experience in leading and motivating high-performing software engineering teams in a heavily regulated environment.
Advanced understanding of DevOps concepts such as version control, CI/CD, IaC, observability and containerisation
Demonstrated ability to drive results, inspire teams, and foster a culture of innovation and excellence.
Experience in defining and implementing technical architecture and infrastructure solutions.
Excellent communication, collaboration, and problem-solving skills
Ability to work effectively under pressure and manage multiple priorities simultaneously
Proven supplier management skills
Proven experience managing cloud computing platforms (e.g. AWS, Azure, GCP) and containerization technologies (e.g. Docker, Kubernetes)
Nice to have experience in Gaming/Lottery sector or other heavily regulated environment.
Strong analytical and decision-making skills.
Passion for technology and a commitment to continuous learning
Demonstrable experience of managing contractual and commercial relationships with third party delivery partners
An ability to nurture and enhance the capabilities of your team, ensuring you grow their skills and support their career development
You thrive on responsibility and completing tasks in a timely manner with ...

About the Company

Allwyn UK is part of Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. Over the next two years we are going to embark on a large-scale transformation journey, unparalleled in the existing market, and a once-in-a-lifetime opportunity for anyone both within and outside the betting and gaming industry. We can’t talk too much about our plans – you’ll have to speak to us to find out more – but we can promise a fast-paced, exci... Know more

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