Senior Product Analyst
Hybrid
Slough, United Kingdom
Full Time
05-03-2025
Job Specifications
BDS Product Senior Analyst
Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Diverse Associates to act daily towards creating the world we want tomorrow.
Job Description:
As a BDS Product Senior Analyst, you will be reporting to the BDS Product Manager and sitting in the BDS Royal Canin team responsible for managing products and services across the whole Royal Canin P2F ecosystem. The focus will be to collaborate to define products for the WMS (Warehouse Management Systems).
Service Management with global responsibilities around design, development, deployment, support, maintenance, and further evolution.
The role is done with remote management with a global geographical scope.
The role implies coordination and communication with multiple Mars DT teams, in the same division or in other Mars Digital Technology divisions.
The role also involves interaction and communication with business users, especially with regard to WMS used in the factories (not 3PL).
The role involves interaction with external vendors.
Responsible for financial management costs for WMS and supply-related activities, as well as for local and regional applications managed by BDS.
What are we looking for?
IT Service Management Background
WMS knowledge, preferred in the FMCG (Fast Moving Consumer Goods) industry
Experience working within complex programs of work, with multiple workstreams and dependencies
Skilled in consulting and negotiating with diverse stakeholders and vendors
Excellent verbal and written communication skills
High-level organisational skills with attention to detail.
Ability to multitask, prioritise, and meet deadlines.
Financial and budget management experience
What will be your key responsibilities?
Manage the relationship with partners and third-party vendors: align expectations, objectives, and KPIs.
Review the quality of service delivered by the partners and vendors and manage escalations or improvements if needed.
Financials: participate in budget building and periodic financial management of budgets (purchase orders, cross-charges, cost plan updates, tracking risks and opportunities).
Create and manage demand and project records on ServiceNow PPM.
Escalation point for support issues and crisis management
Stakeholder Management: manage and collaborate with the business process lead team, KUs and FEs, digital technology functional and regional leaders, project sponsors and managers, and third-party vendors and partners to deliver against the agreed scope, quality, and time.
Engage in early program and project discussions to understand complexity, align stakeholders and teams on resources, and determine the budget needed for the project timelines.
Promote Mars standards within the team.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
About the Company
We’re a unified force of 150,000+ Associates, taking action every day toward the world we want tomorrow. Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future. Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselv... Know more
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