Homeless Support Worker
On site
Winchester, United Kingdom
£ 25,027 / year
Full Time
04-03-2025
Job Specifications
FULL TIME
Monday-Friday - 09:00-17:00
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities
To assess the needs of each client, helping to develop their individual support plan to achieve their goals
To produce and regularly review comprehensive client-based risk assessments
To manage a caseload of clients on a one-to-one basis
To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification
To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service
To support clients with managing their finances, paying rent, managing arrears and accessing benefits
To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To work confidently and efficiently when lone working
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To represent the organisation in a professional manner
To carry out any other reasonable duties required in the interest of the organisation
Role Requirements
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role
This role will require a full drivers’ licence and access to a vehicle
This role will require you to work flexibly across several sites
This role will require you to work with clients on a one-to-one basis
This role will require you to lone work
Essential Criteria
Strong communication skills, both verbal and written
Clear verbal and written English
Good keyboard skills for data inputting
Good working knowledge of Microsoft Outlook, Excel and Word
Confident and assertive manner
Ability to self-motivate as you will work on your own
Effective team working
Ability to respond calmly to crisis
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
Experience of managing a caseload of clients
Understanding of risk assessment and person-centred, outcomes-based delivery
Understanding of the support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.
About the Company
Our mission is to provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. We offer services across Berkshire, Hampshire, Portsmouth, Isle of Wight, Southampton, Bournemouth, Christchurch and Poole. Know more
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