Ecommerce Executive (6 month FTC)
Hybrid
Hatfield, United Kingdom
Freelance
04-03-2025
Job Specifications
Ecommerce Executive – FTC
Contract type: Fixed Term Contract (6 months)
Location: Hatfield (hybrid working – 3 days in the office)
Working hours per week: 40 hours – Full Time
Level: Entry level /Associate
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
We are currently running a number of projects and are looking for e-commerce executives to work across Sales, Account Management, and Trade activities.
We want to make the shopping experience for our customers as simple, smart and inspiring as possible.
What You’ll Do
Utilise all available merchandising levers to drive conversion through customer-friendly and commercially-savvy decisions.
Use data to continually identify opportunities to improve website/app performance and conversion rate to improve sales performance.
Own weekly merchandising and department reporting, attending department trading meetings as the merchandising representative.
Work with the Buying & Promotions teams within Grocery and Home & Lifestyle to drive sales and achieve commercial targets.
Make insightful trade-offs and prioritisation decisions into how to spend your time to optimise merchandising on Ocado.com and mobile apps.
Drive innovation and provide inspiration for our customers by continually thinking through new ways to shop that drive conversion and sales.
Evaluate and react to competitors' merchandising activities & customer trends.
Build collaborative relationships with key stakeholders across the business; Grocery Buying, Home & Lifestyle, Marketing, Insights, Creative & Branding, Supply Chain and Suppliers.
External account management
Internal account management
Who You Are
Passionate about customer experience
Strong analytical skills
Strong planning and organisation skills. Experience of multitasking and managing multiple deadlines
Proactive self starter
Ecommerce, FMCG, marketing or shopper insights experience
Experience within Adobe Dreamweaver and Photoshop
Desirable: Content Square, Adobe Analytics and/or GA experience
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
About the Company
We’re Ocado Retail, a joint venture between Ocado Group and M&S Group and the world’s largest online grocer ocado.com. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. Know more
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