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Leodis Stairlifts
Inbound Telesales/Planning Co-ordinator

Inbound Telesales/Planning Co-ordinator

On site

Leeds, United Kingdom

Full Time

03-03-2025

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Job Specifications

Company Description

Leodis Stairlifts is a family-owned business with over 30 years of experience within the Stairlift Industry. We are dedicated to finding the perfect stairlift to meet our customers’ needs. Leveraging our extensive knowledge and expertise, we ensure each product is customized to specific requirements. We take pride in offering a reliable 24-hour call-out service, 365 days a year. Our sales approach is professional and non-aggressive, as evidenced by our consistent 5-star reviews on Trustpilot. Why not join our fantastic team and enjoy a journey of support, success and progression.

Role Description
This is a full-time on-site role for an Inbound Telesales/Planning Coordinator located in Leeds. The role involves, daily route planning, converting sales enquiries into surveys, effective communication throughout. As an invaluable member of our team you will find yourself in a position of trust when dealing with the more vulnerable, therefore you truly must enjoy and love helping others and making an impact in someone's else's live. Part of your daily tasks will involve, turning enquiries into surveys, book and plan surveys and installations, manage customer walk-in's and showroom appointments, both at our Gildersome (Leeds) and our Whinmoor (A64) showroom. React quickly to changes and short notices to meet business and customer demands. Manage and update CRM system with all customer details as well as weekly and monthly reporting (training will be provided)

Qualifications

General IT skills, excel and word
Strong Analytical Skills
Effective Planning and Communication abilities
Excellent organisational skills
Minimum of 2 years in B2C sales or customer service role is a plus
Knowledge of the mobility/Stairlift industry is preferred but not essential
Minimum of a high school diploma or equivalent
Confident
Driven and hungry to succeed, Proactive approach
Geographically astute
Proactive mindset
Excellent telephone manner
Hold a full UK driving licence
Team Player

Competitive salary, company pension, on site parking, 25 days holidays plus Bank Holiday, Progression

About the Company

At LEODIS STAIRLIFTS we know that finding the most suitable stairlift for you and your needs is a crucial part of our services, which is why we use our wealth of knowledge and experience to ensure we fit the product that best suits your specific needs. Know more

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