Infrastructure & Operations Team Lead
On site
London, United Kingdom
Full Time
26-02-2025
Job Specifications
LMAX Group is a FinTech company that designs, develops, builds and runs leading edge financial exchanges in major financial centres around the world, specialising in fiat and crypto currencies.
We are growing, and we want a senior technologist to join us for the next step in their career. We're creating a new position, one that blends engineering, operations, and team management.
The Role
Infrastructure & Operations Team Leads are responsible for managing a team of data centre and infrastructure specialists, and are the focal point of our operational resilience, incident response, and infrastructure lifecycle functions.
Our newly forming Infrastructure Team will own our operational and monitoring functions, as well as our global infrastructure provisioning and build processes, helping define how this team functions and provides services to teams. They will drive automation and improvements to streamline these areas. A key responsibility for the success of this role will be creating a space and culture for onboarding and enabling engineers near the beginning of their careers.
There will be some element of project and workstream management, and the position includes line management responsibilities for engineers with a range of skill sets. We expect up to a 60/40 managerial vs technical split of day-to-day activities, and we expect the mentoring and training aspect of the role to be an important part.
Requirements
This should describe you
A people-focused leader who thrives on facilitating team success. You know when to get hands-on, but also empower your team to grow. You are passionate about mentoring junior staff and guiding their growth and career paths.
You have a strong operational background and are technically proficient. You often liaise with Level 1 support and Level 3 engineers, while being able to explain technical topics to business stakeholders. You have well developed soft skills, providing focus and direction for a team, their processes, and communication.
Key Skills & Experience
· A background in Systems or Network engineering.
· Some scripting experience (Bash, Python, Ruby), and exposure to automation.
· Mentoring junior staff, setting goals, balancing delivery vs learning, managing workloads and expectations.
· Excellent written and verbal communication - collaboration with stakeholders and teams in a Follow-The-Sun model of working.
· Line management and people management of geographically dispersed team.
You are interested in or may have some of these skills
· Strong organizational skills - you've run operational teams before.
· Worked with Infrastructure-as-Code practices and tooling, and in a DevOps culture (Puppet, Ansible, Terraform).
· Familiar with physical infrastructure and data centres.
· Familiar with Cloud technology (AWS).
What the team does
· Business As Usual support and resolution of incidents.
· Monitoring systems to proactively prevent issues arising.
· Provisioning physical, virtual and cloud infrastructure for a wide variety of requirements.
· Pair working with Systems, Networks, and Security Specialists.
· Support, monitoring and reliability of our low latency trading platforms.
· Hardware asset management, upgrades, data centre installations, and platform migrations.
· Puppet development and testing in a continuous deployment process.
· Scripting and automating processes to ensure consistency and repeatability.
Team culture
With our "everyone can work on anything" culture, our engineers have opportunities to expand their skill set across many fields; system and platform automation, on-premises and cloud infrastructure, performance tuning, networking, CI/CD pipelines, and software testing.
We're big fans of automation and testing. We'll encourage you to think like a software engineer by applying a Test-Driven Development approach to the things we build. We think you'll find it ends up being faster, giving more time for the interesting problems.
We have 50/50 flexible working from home and in our offices. We encourage you to take half a day every week for your own learning and development, and we provide a large range of training resources and opportunities.
Benefits
25 days of holiday
Bonus
Pension contribution
Private medical, dental, and vision coverage
Life assurance
Critical illness cover
Wellness contribution program with access to ClassPass
Plumm Platform
Five volunteering days
Give as You Earn initiative
Learning and development programs
Electric Vehicle Scheme
Cycle to Work Scheme
Season Ticket Loan
About the Company
The LMAX Group is the leading independent operator of institutional execution venues for FX and digital assets trading. LMAX Group is unique in offering market access to all FX customer segments, transforming the world’s largest asset class to an open, transparent marketplace with fair, precise & consistent execution. LMAX Group services funds, banks, asset managers and retail brokerages in over 100 countries. The Group builds and runs its own high performance, ultra-low latency global exchange infrastructure, which include... Know more
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