cover image
Card Factory

Team Leader

On site

Belfast, United Kingdom

Full Time

03-03-2025

Job Specifications

Job Introduction

Location: Abbey Centre Shopping Centre

Contracted Hours Available: 12 Hours and must be flexible to work days, nights and weekends

Anyone Applying must be 18 or Over

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

The Ideal Candidate

You will be as passionate about celebrating our customers’ life moments as we are.
Is customer centric with a passion for driving excellence service.
You will be able to demonstrate a good leadership skills
Positive forward thinking approach.
Is comfortable reviewing store performance data.
Commercially minded.
Is an engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

25% Card Factory colleague discount in-store and online
Save As You Earn scheme
Financial Wellbeing Support
Financial Education Tools
Salary Advance
Seasonal incentive schemes
Opportunity to apply for Retail Apprenticeships
Access to blended learning and development content
Discounted mobile phone contracts
Discounts across 100’s of UK retailers
Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory

About the Company

We are the leading specialist retailer of greetings cards, gift dressings and party products in the UK - something that we're really proud of! Not only do we sell cards, you'll find a huge selection of gifts, wrapping paper, balloons, gift bags and so much more both in-store and online - all of which is exclusive to us. At card factory, we want to make it as easy as possible for you to celebrate every special occasion. Whether it's a personalised card, pretty gift box or all the trimmings you need for a fabulous party, we've... Know more

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