CRM 365 CE Solution Architect Belgium
On site
Brussels, Belgium
Full Time
27-02-2025
Job Specifications
Passionate about implementing CRM in the Dynamics 365 ecosystem? Join our team as a Solution Architect and participate in the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to address our customers' business challenges.
Come join us
The CE team carries out projects relate to the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing,Field Service and Customer Service. Of course, the Power Platform is an integral part of our expertise and so are Copilot, PVA and DCCP.
You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.
Skills And Experiences
Analytical skills to understand complex business problems and provide effective solutions
Consulting experience in delivering CRM projects for various industries and domains
Technology expertise in the Dynamics 365 Customer Engagement domain, including configuration, customization, security, performance, and deployment
Related technology skills such as .NET C# for plugins, Power Platform or Dataverse for low-code development, Azure Logic Apps or Power Automate for workflows, and Azure DevOps or GitHub for source control and CI/CD
Good communication skills to interact with customers, stakeholders, and team members
Ownership of the overall technical solution and relations with customer stakeholders
Fluency in communication in English and Dutch.
About You
Passion for CRM and its Microsoft ecosystem.
You are able to work effectively in a team in an international context.
You have a proactive approach to learning and knowledge sharing.
You place quality and customer needs at the center of your work.
You have excellent communication skills and are able to work effectively in an international environment.
What You'll Do
Design and implement the technical architecture for Dynamics 365 Customer Engagement solutions, following the best practices and standards
Integrate Dynamics 365 Customer Engagement with other business applications, using various technologies and platforms
Review the technical deliverables of the development team and provide feedback and guidance
Troubleshoot and resolve any technical issues or challenges that arise during the project lifecycle
Document the technical design and architecture, as well as any changes or enhancements
Mentor and/or coach the junior developers and architects on the team
Support our customers in meeting their goals and performing their digital transformation
Learn more
To learn more about the types of projects our CRM team works on check out this info:
Being a Consultant at Avanade
Geocode Records Fast
Customize Microsoft Dynamics 365 Field Service Schedule Board
Interested in knowing what’s going on inside Avanade? Check out our blogs:
Avanade Insights – exchange ideas that drive tomorrow’s innovation
Inside Avanade – explore what life is like working at Avanade
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking
Experimenting courageously
Learning and pivoting
Inspire greatness in our people by
Empowering every voice
Encouraging boldness
Celebrating progress
Accelerate the impact of our people by
Amazing the client
Prioritizing what matters
Acting as one
About the Company
Avanade is the world’s leading expert on Microsoft. Trusted by over 5,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society an... Know more
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