IT Support Engineer (6 month FTC)
On site
Glasgow, United Kingdom
Freelance
28-02-2025
Job Specifications
** 6-month fixed term contract **
My client is a leading provider of sustainable fashion solutions, specialising in garment rental, resale, and renewal services. Their IT team plays a crucial role in supporting the business by ensuring a seamless and secure technological environment. They are currently looking for an IT Support Engineer to join the team on a 6-month fixed term contract.
Role Overview:
As an IT Support Engineer, you will be responsible for providing first and second-line IT support, troubleshooting technical issues, and ensuring the smooth operation of IT systems across the organisation. This role requires a proactive individual with strong problem-solving skills and the ability to communicate technical concepts in a clear and user-friendly manner.
Key Responsibilities:
Provide first and second-line IT support to internal users.
Troubleshoot and resolve hardware, software, and networking issues.
Maintain and manage virtualised environments using Hyper-V.
Administer Active Directory and Azure AD services.
Manage and support Microsoft 365 applications and services.
Assist with networking tasks, including configuring firewalls, switches, VPNs, VLANs, and DHCP.
Document IT issues, resolutions, and standard operating procedures.
Collaborate with IT colleagues and other departments to improve system reliability and efficiency.
Provide clear and concise technical support, translating complex concepts into non-technical language for end-users.
Qualifications & Experience:
IT-related degree or equivalent qualification.
Approximately 1 year of relevant IT support experience (flexible based on discussion).
Key Skills & Requirements:
Strong troubleshooting and problem-solving skills.
Ability to communicate technical concepts in plain English.
Experience with:
Virtualisation technologies (Hyper-V).
Active Directory and Azure AD administration.
Microsoft 365 administration and support.
Basic networking knowledge, including firewalls, switches, VPNs, VLANs, and DHCP
If you are a motivated IT professional looking for an exciting opportunity to develop your skills and contribute to a dynamic team, we would love to hear from you.
About the Company
Nine Twenty Recruitment are a recruitment firm based in Glasgow, Scotland operating across the UK & Europe. If you are looking for information on how we can help you to recruit within your business, or if you are actively looking for assistance in finding a new role, please get in touch for a confidential conversation. You can contact us on 0141 231 1260 or alternatively email info@weareninetwenty.com. Know more
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