2nd Line Support Engineer
On site
Nottinghamshire, United Kingdom
£ 34,000 / year
Full Time
17-02-2025
Job Specifications
2nd Line Support Consultant
Remote - Occasional Travel to Nottingham
More onsite for the initial Training & Onboarding - 3 days a week (mon-weds) in the office for the initial 3 – 4 weeks
Salary GBP - £32,000
The Company
My client provides IT Solutions and Services for the healthcare sector, focusing on improving efficiency and Security in IT Systems. The team of experts helps healthcare companies manage IT and cybersecurity challenges, supporting the delivery of top-quality healthcare services.
The Role
With very high company retention and employee-focused values, they are now looking to add an experienced 2nd Line Support Consultant to the team. This role will involve, solving technical issues, the deployment of Software, and maintaining good relationships with clients.
You will be joining an experienced and structured team of consultants with progression opportunities into more senior and technical positions.
Full training and onboarding will be delivered upon the start date.
Benefits:
25 days holiday + Public holidays (33 total)
Cycle to work scheme
Company Pension Scheme (Up to 5%)
Private Medical Healthcare
Remote working Options
Company socials/team building activities
External Training/Development Pathways
Requirements:
Strong experience in a 2nd Line Support role with additional end-user-facing experience
In-depth experience of Windows Operating Systems, Servers, and Virtual Environments
Experience of managing user and computer accounts in Active Directory
Strong Troubleshooting skills
Previous experience with the roll-out of new software
Experience with Firewalls and Networking Concepts (DHCP/DNS/TCP/IP/Routing and Switching)
Strong customer service skills in communicating with users of all levels
Desirable:
Knowledge or experience with querying SQL Databases
Knowledge or experience with VPNs and Antivirus software and any other Cyber Security products or tools
Understanding of Cyber Security and/or Information Assurance principles and best practices
If this opportunity looks like something you could be interested in and would like to find out more, please apply with an up-to-date CV.
Keywords: 2nd Line Support, Technical Support, Troubleshooting, ITSM, Firewalls, Windows Server, Windows Operating systems, Networking, Infrastructure, IT Project, Cybersecurity, Antivirus, SQL Database
About the Company
We believe that advanced technology is paving the way to a more sustainable future. We believe in going the extra mile to provide our customers with a competitive edge. Since our inception in 2010, Cubiq has established a reputation for excellence in the delivery of high quality engineering talent to the most ground-breaking technology companies in the world. Cubiq methods are subtle, data-driven, and highly effective, which is how we have become widely recognised as leading experts within engineering and technology recr... Know more
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