Network lead/architect

On site

London, United Kingdom

Freelance

20-02-2025

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Job Specifications

P4 Network
Manage and drive the team on all technical issues
Must have Handson and skills in Paloalto Firewalls
Must have Handson and skills in SDWAN Silverpeak
Must have Handson and skills in Aruba Ruckus wireless Infra
Participate in war rooms for critical site issues
Maintain best practices on managing systems and services across all environments
Handle all L2L3 problem tickets
Manage and maintain network structure of regional sites
Faultfinding analysis and logging of information for reporting of performance exceptions
Provide input on ways to improve the stability security efficiency and scalability of the Network
Finetuning and configuring various Network infrastructure
Maintaining access control as well as the integrity of data
Manage network servers and technology tools
Physically visit the sites and troubleshoot issues
Coordinate with offshore team and troubleshoot issues
Follow up of IT Helpdesk
Prioritize work based on severity and customer impact
Handle sensitive escalation issues and conflictingcompeting priorities
Participate in a 247 global coverage plan including weekend oncall and holiday coverage
Coordinate with service providers for resolving ISP related issues
Ability to diagnose complex network problems and find the root cause
Maintains and improves network stability by upgrading existing network infrastructure
Provides support for network infrastructure problems by monitoring the teams support queue troubleshooting and diagnosing problems identifying the root causes of problems ensuring corrective action is taken following problem identification developing plans of action to address network performance problems aiding team members in the resolution of problems and holding suppliers accountable for delivering corrective actions
Collaborate cross functional teams of Network and Security Architects Server and Platform Engineers and Data Center Operations
Maintain switch router and other hardware support
Review IPCR and ensure tickets are up to date
Maintain the agreed SLA
Prepare Shift Roster
Create and maintain run books for various and operational needs
Create the SOPs for daytoday repeatable work

Skills
Mandatory Skills : HP DC/Branches Routers and Switches, Scripting - Shell/PowerShell/Python, SDWAN Silver Peak, Wireless Access Aruba
Good to Have Skills : AWS Infra Services, Azure Infra Services

About the Company

TESTQ TECHNOLOGIES LIMITED is a global IT services and solutions company headquartered in the UK. Our offerings span various industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs continuously in an ever-changing business environment. Know more

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