Application Support Engineer
On site
Buckinghamshire, United Kingdom
£ 45,000 / year
Full Time
18-02-2025
Job Specifications
Application Support Engineer required to join a leading broadcasting and media company to support a suite of bespoke business applications used both internally, as well as the cloud platform that hosts and enables them.
The Application Support Engineer will primarily focus on incident resolution and proactive monitoring of alerts, ensuring the smooth operation of key applications and services. A key aspect of the role involves investigating and identifying the root cause of service-affecting incidents, working closely with cross functional technical teams. Additionally, the role includes proactively addressing monitoring events, such as clearing log files and resolving message build-ups in queues, as well as implementing monitoring and observability tools for applications. Additionally, the role involves Operational Acceptance Testing, validating new or updated applications and services before they transition into full operational use.
This is not a customer support position and is instead focused on the continuous improvement and proactive fixes of the application suite. Our client are looking for someone with a process-driven, problem-solving and out of the box thinking mindset who is looking to explore new technologies and further their career.
Required Skills:
Experience in application and platform support
Experience working in a Microsoft modern workplace environment
Knowledge of monitoring, alerting, and observability tools.
Knowledge of incident response and resolution
This is a hybrid position and offering a competitive salary and benefits package. Please apply now to be considered!
About the Company
Synapri is a leading global recruitment company specialising in Salesforce and Technology. We understand the challenges organisations face in attracting, recruiting and retaining top-tier niche talent in these fields. With our deep market expertise and a blend of innovative sourcing technology and traditional networking, we provide an unmatched customer experience. Our team of market-specific consultants ensures quick, quality driven delivery, surpassing our competitors. We excel in sourcing highly sought-after, niche candi... Know more
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