cover image
Oliver Bernard

IT Helpdesk - IT Ops - £30K

On site

Leeds, United Kingdom

Full Time

05-02-2025

Share this job:

Score my CV

Job Specifications

IT Helpdesk - IT Ops - £30K

Education Technology (EdTech)

Our client is one of the country’s fastest growing EdTech and Software-as-a-Service (SaaS) companies and in their Leeds office, they’re looking to hire a Helpdesk Engineer as part of their 2025 growth.

You’ll have the chance work across a range of tools and technologies with Windows 10, Office 365 (O365), Active Directory (AD), the G Suite and, Mac and even Cloud (Azure, AWS)

You’ll provide critical 1st line, helpdesk, support across the business, a fast – paced environment where IT and technology is at the forefront of everything.

Requirements:

- Experience of IT operations, Helpdesk and / or 1st line support
- Good knowledge of Windows 10, Office, G Suite and general networking
- Excellent communication skills
- Any experience of Cloud would be ideal
- Knowledge of Mac, mobile devices, Windows Server and AD

About the Company

OB are an industry leading technology recruitment consultancy operating across the UK and Europe. Established in 2010 by Billy Jenkins and James Mace, we specialise across the entire tech industry - placing contract and permanent talent in technical roles, ranging from entry level to C-level positions. With more than a decade’s experience, we’re the number one agency for some of the most exciting technology brands in the UK including ASOS, SKY, BBC and SkyScanner. Our extensive talent pool is made up of the best technology ... Know more

Related Jobs

Company background Company brand
Company Name
Selby Jennings
Job Title
Vulnerability Management Lead
Job Description
Our client, a prominent hedge fund, is seeking a Vulnerability Management Lead to join their London team. This role will take full ownership of the firm's vulnerability management program, focusing on identifying, assessing, and mitigating security risks across systems, networks, and applications. Combining technical expertise with operational oversight, the position requires close collaboration with internal stakeholders to ensure vulnerabilities are addressed promptly and effectively. As the Vulnerability Management Lead, you will oversee both the technical aspects of vulnerability detection and prioritization, as well as the operational side, including stakeholder communication, cross-functional coordination, compliance, and reporting. You will assess vulnerabilities based on exploitability, manage patching schedules, and ensure robust pre- and post-patch validation. This position reports directly to the Head of Security. Key Responsibilities Lead vulnerability scanning, analysis, prioritization, and remediation, ensuring alignment with security policies and compliance requirements. Collaborate with IT, cloud, engineering, business, and security teams to coordinate patching and remediation with minimal business disruption. Draft and distribute clear communication regarding upcoming patching activities. Oversee patch testing and validation, ensuring patches are properly tested pre-deployment and verified post-deployment using appropriate tools. Maintain oversight of the end-to-end vulnerability management process, ensuring timely resolution and ongoing improvements. Required Skills & Experience 5+ years of experience in vulnerability management or a similar security role, including 2+ years in a leadership position. Strong technical knowledge and hands-on experience with vulnerability scanning and assessment tools. Familiarity with on-premise, cloud (AWS, Azure), and hybrid environments. Ability to communicate effectively with both technical and non-technical stakeholders. Proven experience in coordinating patch management across a large organization and multiple time zones while minimizing business disruption. Ability to assess vulnerabilities based on risk and exploitability, providing strategic guidance on patching priorities. Strong organizational and coordination skills to manage patching schedules, stakeholder engagement, and compliance requirements.
London, United Kingdom
On site
Full Time
05-02-2025
Company background Company brand
Company Name
Oho Group Ltd
Job Title
Junior Software Engineer
Job Description
A growing Cyber-Security company with a great benefits package and remote working conditions are looking to hire a Senior Software Engineer with experience in C++ on a windows background . The ideal candidate would've also come from a Cyber-Security company or have had experience working with Cyber-Security experience. The company have a great amount of flexibility with an unlimited holiday allowance and a fully remote working environment for anyone in the UK. Responsibilities Writing clean, high-quality, high-performance, maintainable code Develop and support software including applications, database integration, interfaces, and new functionality enhancements Coordinate cross-functionally to insure project meets business objectives and compliance standards Support test and deployment of new products and features Participate in code reviews Qualifications Bachelor's degree in Computer Science (or related field) 18 months of relevant work experience in C++ on a preferably a windows (Linux ok) background Experience in Cyber-Security
United Kingdom
Hybrid
Full Time
05-02-2025
Company background Company brand
Company Name
Digital Skills ltd
Job Title
Security Architect
Job Description
Lead Security Architect Permanent Up to £108,000 per annum + a fantastic benefits package Remote Digital Skills are working with a data-focused tech company that builds and provides tools and services to a range of end clients. The company specializes in designing, building, and continuously improving data-enabling products. We are currently recruiting for a Lead Security Architect, a recognised subject matter expert in security, risk management, and compliance, with demonstrable experience in highly regulated industries, specifically UK Government and/or Defence. Role Overview As a Lead Security Architect, you will build effective working relationships with delivery team members and customers and operate independently as a security lead across multiple projects and platforms. You will provide security expertise and drive outcomes, ensuring the security and assurance of complex, cloud-centric data and digital services across the entire lifecycle (strategy, design, implementation, and operations). Key Responsibilities Lead security and assurance efforts for highly complex, cloud-centric digital services, ensuring compliance with HMG security architecture and assurance standards. Provide specialist advice on security architecture for public cloud environments (AWS, Azure, GCP). Define and manage external security testing (ITHC, penetration testing) for cloud-native platforms (Docker, Kubernetes, etc.) and SaaS solutions. Formulate HMG Information Assurance Risk Assessments and Risk Treatment Plans. Establish security requirements for cloud-based solutions based on industry standards (ISO 27000 series, NIST, CSF, CSA). Identify and implement appropriate security controls aligned with industry standards (e.g., CCM) to mitigate cloud-native threats. Provide oversight and guidance on government security policies and procedures. Continuously evaluate new cloud security threats and their impact on business and IT environments. Ensure architecture principles, technologies, and security best practices are correctly implemented across all platforms. Core Competencies & Skills Domain Expertise: Extensive experience in public cloud security architecture (AWS/Azure/GCP) and hybrid cloud environments. Deep understanding of cloud security concepts, technologies, and best practices for IaaS, PaaS, SaaS, and serverless architectures. Expertise in Information Security and Privacy Standards (ISO 27000 series, NIST 800-53, CIS, GDPR). Experience leading security working groups and managing external security testing (ITHC, penetration testing) at high HMG classification levels (OFFICIAL required, SECRET desirable). Secure Systems & Tooling Design: Experience working directly with engineering teams to design and review secure architectures. Proficiency in DevOps, DevSecOps, Infrastructure as Code, and Security as Code (Docker, Git, Terraform). Managing technical security assessments, vulnerability analysis, and penetration testing. Risk Management & Compliance: Ability to assess, advise on, and manage high-impact security risks. Strong knowledge of risk assessment methodologies (ISO 27005, NIST). Understanding of security implications across different platforms and ability to implement risk-based security controls. Communication & Stakeholder Management: Ability to translate complex security risks and technical concepts into clear guidance for both technical and non-technical stakeholders. Experience working with C-level executives, delivery teams, and external customers to drive security best practices. Ability to influence and gain consensus on security decisions within multi-stakeholder environments. If this role seems like the right fit for you, please don't hesitate to apply.
United Kingdom
On site
Full Time
05-02-2025
Company background Company brand
Company Name
Aveni
Job Title
NLP Engineer
Job Description
NLP Engineer (Edinburgh / Remote) Are you an NLP Engineer with hands-on experience deploying large language models or machine learning models in production? Do you thrive at the intersection of cutting-edge technology and real-world impact? At Aveni, we’re redefining how financial services harness the power of AI. About Us: We’re an award-winning technology company using Natural Language Processing (NLP) and Large Language Models (LLMs) to revolutionise efficiency and compliance in financial services. By integrating advanced AI solutions into real-world applications, we’re shaping the future of productivity. The Role: We’re seeking an NLP Engineer to design and implement production-grade AI solutions, using Generative AI and NLP to solve challenges in text and speech analysis. This role demands expertise in deploying LLMs in production, optimising solutions for scalability, and integrating AI into robust cloud-based systems. What You’ll Do: Build and deploy NLP and Generative AI solutions to address real-world challenges. Write, review, and maintain production-quality Python code for scalable applications. Optimise NLP models for observability and resilience in production. Collaborate with cross-functional teams to integrate AI solutions seamlessly. Use AWS services and serverless frameworks for deployment. Lead client-facing projects, tailoring solutions to specific use cases. What We’re Looking For: Experience building and deploying ML and GenAI to build NLP components for products Proficiency in Python and experience with CI/CD pipelines. Strong background in prompt engineering and LLM deployment. Practical experience with AWS serverless frameworks. Ability to translate complex business challenges into actionable AI solutions. A passion for the latest trends in NLP and Generative AI. Desirable Skills: Experience fine-tuning LLMs or working in FinTech. Knowledge of infrastructure-as-code frameworks like AWS CDK. Familiarity with TypeScript is a plus. Benefits: This is a great opportunity to work at the cutting edge of Artificial Intelligence, Natural Language Processing and software development. Alongside a competitive salary, we also offer: 34 days holiday plus your birthday off Strong career progression opportunities Share options Remote and flexible working On-going career development and training Freebies and discounts (Free coffee, movie downloads, discounts on high street stores, supermarkets, and restaurants) Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Physical health (Access to fitness portal including HIIT workout, boxing, yoga as well as gym discounts) Pension scheme Join Us in Making a Difference: At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!
United Kingdom
On site
Full Time
05-02-2025