Development Manager
On site
London, United Kingdom
Freelance
06-02-2025
Job Specifications
Job Title: Development Manager
Department: Product, Tech & Data
Division: BritBox
Work pattern: Hybrid
Location: London, UK
Reports to: SVP Technology & Operation
Contract: 12 month FTC
About Us
Welcome to BritBox, the go-to streaming destination for the best of British entertainment.
Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fueled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed up.
At BritBox, we offer an unparalleled streaming collection of new and iconic mysteries, dramas, comedies and more. Our careful selection of thoughtfully crafted character-driven stories, brimming with trademark British wit and irresistible charm have helped us attract loyal fans all over the world.
Now, here’s where you come in: this is your chance to be a part of something big. If you’re passionate about entertainment, thrive in a fast-paced environment with a high performing yet supportive culture, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.
Job Purpose
We are looking for a Development Manager with a strong technical background in software and OTT (Over-The-Top) media streaming. In this role, you will collaborate daily with external vendors, ensuring that sprints, requirements, and deliverables are completed on time and align with business objectives. Youʼll work closely with internal teams (Product, Architecture, QA, Operations) to keep projects on track, while leveraging your deep understanding of software development and streaming technologies to guide technical decisions and validate vendor outputs.
Responsibilities:
Vendor Management & Collaboration
Serve as the primary point of contact for external development teams, overseeing day-to-day communication and coordination.
Monitor vendor progress against agreed-upon timelines and milestones, providing constructive feedback to ensure alignment with technical standards.
Review vendor proposals for technical feasibility and accuracy, ensuring all efforts meet both quality and budgetary requirements.
Technical Guidance & Validation
Leverage your understanding of software development principles and media streaming technologies to evaluate vendor solutions, proposed architectures, and coding practices.
Collaborate with the Technical Architect(s) to ensure vendors adhere to established design patterns, coding standards, and security protocols.
Provide high-level technical input on architecture, system design, and integration strategies to keep projects scalable and future-proof.
Agile Project Deliver
Facilitate daily stand-ups, sprint planning, backlog refinement, and retrospectives with vendor teams.
Track sprint metrics (velocity, burn-down charts, etc.) and proactively remove roadblocks to maintain delivery momentum.
Ensure feature requirements and user stories are clearly documented, understood, and technically viable.
Requirement Gathering & Analysis
Work with Product Managers, Technical Architects, and business stakeholders to refine user stories and acceptance criteria.
Conduct impact analysis of new requirements on existing systems, assessing technical complexity and resource needs
Communicate clearly with all parties to confirm feasibility and anticipated delivery timelines.
Performance Reporting & Metric
Establish KPIs to measure vendor performance, such as on-time delivery, code quality, and defect rates.
Provide regular status updates to senior leadership, highlighting key risks, dependencies, and budget considerations.
Track and report on project costs, ensuring adherence to planned budgets and scope.
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Cross-Functional Coordination
Partner with QA and DevOps teams to ensure thorough testing, smooth releases, and effective monitoring/alerting setups.
Collaborate with the Architecture team to maintain consistency in solution design and ensure best practices are upheld.
Communicate effectively with non-technical stakeholders to deliver concise and accurate project updates.
Quality Control & Continuous Improvement
Perform high-level reviews of vendor deliverables, including code structure, architecture diagrams, and technical documentation.
Advocate for continuous integration, automated testing, and other modern development practices to improve product quality.
Drive process improvements in vendor management, project planning, and software delivery.
Team Leadership & Mentorship
Provide guidance and training to junior project managers, business analysts, and other internal team members.
Foster a culture of accountability, innovation, and technical excellence within the team.
Knowledge and Experience
Education & Experience
Bachelorʼs degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
5+ years of experience managing software development projects, ideally in OTT or media streaming contexts.
Technical & Domain Expertise
Strong understanding of software development principles, system architectures, and coding standards.
Familiarity with OTT streaming protocols (e.g., HLS, MPEG-DASH) and media workflows (encoding, DRM, content delivery).
Basic knowledge of AWS Cloud services (EC2, S3, CloudFront, etc.) and CI/CD pipelines (Jenkins, GitLab CI, or similar).
Experience using Agile project management tools (e.g., Jira, Azure DevOps) for sprint tracking and backlog management.
Project Management & Methodologies
Proven track record in Agile methodologies (Scrum, Kanban), with experience leading daily stand-ups, sprint planning, and retrospectives.
Exceptional organizational skills for balancing multiple projects and deadlines in a fast-paced environment.
Soft Skills
Communication: Excellent verbal and written communication skills, with the ability to translate technical details for non-technical stakeholders.
Leadership & Vendor Management: Experience guiding, motivating, and holding external teams accountable to timelines and quality benchmarks
Problem-Solving: Strong analytical skills to identify issues and drive rapid resolution.
Collaboration: Demonstrated ability to work cross-functionally, respecting diverse roles and expertise.
Preferred Qualifications
Certifications in project management (e.g., PMP, CSM) or Agile methodologies. Exposure to microservices architecture and RESTful APIs.
Experience with analytics and QoE (Quality of Experience) monitoring tools used in OTT environments.
Our Values
Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work to...
About the Company
Welcome to BritBox, the go-to streaming destination for the best of British entertainment. Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fueled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed... Know more
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