Service Delivery Lead

Hybrid

London, United Kingdom

£ 70,000 / year

Full Time

03-02-2025

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Job Specifications

iGaming scale up redefining the gaming experience, on a mission to create immersive, high-performance gaming experiences and set new industry standards.

Awesome roadmap, the company has scaled to 163 in 2 years, you will manage a global team of 3 in the UK and the overseas engineers too.

You will oversee the daily operations of the IT Service Desk, ensuring exceptional service delivery and support to end-users. This role will play a key role in mentoring team members, driving continuous improvement, and ensuring high customer satisfaction.

Location: London – 4 days a week onsite.
Salary: £60-70k

What do you need?

Strong experience of desktop, network and troubleshooting
Microsoft Stack needed (M365, Azure, Defender, Exchange etc..)
Leadership skills, able to develop a team
Customer service skills, with a focus on user experience
Plus if you have certifications (ITIL, CompTIA A+, Network+ etc..)

Benefits include: Wellness budget, Life insurance, Private Healthcare, 26 days holiday + others!

About the Company

Talent acquisition is one of the most significant barriers to the success of a technology business... That is where we come in. Revolution Technology was founded at the start of 2014 and was born out of the frustrations of the current recruitment industry and the negative reputation it has. The 4 Founders, with a combined experience of over 70 years, set out to challenge these perceptions and build a business with a refreshingly different approach: thus Revolution Technology was born. The foundations of the business are b... Know more

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London, United Kingdom

Hybrid

Full Time

05-02-2025