GenderGP
About the Company
GenderGP - a global informatics company that proudly serves the transgender and non-binary community and those who support them.
Being transgender or non-binary is not a choice and every person on the planet should have the opportunity to live; openly, free from judgement and as healthily as possible because we are all equal.
At GenderGP we structure, codify and make accessible the very best guidance and information on transitioning, transgender healthcare and hormones therapies in order to support people and their healthcare providers on their individual journeys.
We make data and information accessible in the support of better healthcare for the transgender and non-binary community. We unashamedly use the latest technology to make this happen, at scale and efficiently across the world.
Find our more at GenderGP.com or join our team.
Listed Jobs
- Company Name
- GenderGP
- Job Title
- Marketing Associate (Digital & Data)
- Job Description
-
Join Our Fast-Paced Team as a Marketing Associate! (Digital & Data)
Are you hungry for success? Eager to make your mark? Ready to dive into a world where no two days are the same?
We're on the lookout for Energetic, Resourceful Associates who are ready to jump into the deep end and thrive in a high-energy environment. If you’ve got drive, determination, and a desire to be part of something BIG, keep reading.
What You’ll Do:
We are a scaled digital consumer business and we have new challenges and opportunities presenting to us all the time. But right now, we can’t take advantage of all of them because we don’t have enough doers! We need people who can take the initiative, take action, and take ownership of an evolving and varied number of tasks and projects.
One day you might be asked to organise a podcast event or video shoot, the next might be conducting online research with our users so we can enhance the customer experience. This role will work best for someone with the confidence to try new things and learn on the job.
In particular, this Social Media Associate role will focus on:
Scheduling social media posts across multiple platforms.
Monitoring and reporting engagement metrics and analytics to assess performance.
Using data insights to inform social media strategies and improve audience engagement.
Working with spreadsheets and reporting tools to track content performance and trends.
Collaborating with the wider team to ensure content aligns with overall marketing goals.
Staying updated with social media trends and platform updates.
You will need to be able to:
Work independently and problem solve like a pro!
Understand that your responsibilities and job role will constantly evolve and change
Be determined to not only start but finish projects on time with high-quality outputs.
Set and manage budgets.
Stay calm under pressure to ensure clarity of thought.
Be ready to roll your sleeves up and find a way to get it done (whatever “it” is)! No excuses - just heads down and power through to the finish line.
Enjoy working with data, spreadsheets, and analytics to inform and improve online presence.
We know you won’t always have done the things we need doing before, so you need to be comfortable with finding a way! And that is really part of the fun!
In the future, we imagine that our Associates will become intrinsic players on our senior team, with a deep knowledge of how we work and be able to take bigger roles in the growing number of online brands and services we are developing.
Who You Are:
Ambitious: You’re not just looking for a job — you are looking for an adventure and you’re ready to work for it.
Quick Learner: You pick up new skills faster than most and love a challenge.
Adaptable: You thrive in fast-paced environments (and don’t just say it in interviews) and aren’t afraid to roll with the punches.
Detail-Oriented: You have an eagle eye for detail and a commitment to excellence in everything you do.
Tech-Savvy: You’re comfortable with the latest tools and tech that help keep our team on track.
Data-Driven: You enjoy using analytics to inform decisions and improve social media content.
Ready to Launch Your Career?
If you’re a go-getter with a can-do attitude, we want to hear from you. Apply today and take the next step toward an exciting and rewarding career with us!
Apply Now and Start Your Journey with Us!
United Kingdom
Remote
03-04-2025
- Company Name
- GenderGP
- Job Title
- Customer Support Specialist
- Job Description
-
Join Our Dynamic Team as a Customer Support Specialist
Location: Remote (UK Hours)
Role Type: Contact (40 hours per week)
Salary: Competitive base salary up up £25,000 pa
Experience Level: Mid (3 years +)
About Us: GenderGP are transforming the gender non-conforming (GNC) sector with informatics. Our mission is to deliver exceptional value and experiences to our GNC customers. As we continue to grow, we are seeking a passionate and energetic Customer Support Specialist to join our forward-thinking team.
What You'll Do: We’re on the hunt for a compassionate, detail-focused Customer Support Specialist to join our team. You’ll be the friendly face (or voice!) behind our inbox and live chat, helping our members get the answers, reassurance, and guidance they need quickly, clearly, and with love.
What You’ll Do
Respond to incoming messages via email and live chat with warmth, accuracy, and professionalism, using our Knowledge Base and resources.
Support patients by answering questions, resolving issues, and signposting to the right resources, sessions or services.
Work closely with the wider team to escalate urgent queries, ensure seamless support and request additions/amendments to our Knowledge Base in line with queries.
Contribute to improving our support systems and Knowledge Base content.
What We Are Looking For?
A great communicator, written English is your superpower with 3 years + direct customer support experience ideally in eCommerce or digital services. If you have a little healthcare thrown in there too, amazing! You could also come from a gaming support background!
Calm, empathetic, and unflappable under pressure
You genuinely love helping people and making their day better
Tech-savvy and confident navigating multiple systems at once
Why Join Us?
Competitive Compensation: A base salary equivalent of, up to £25,000 per annum, reflecting your skills and experience.
Growth Opportunities: Access continuous professional development and career advancement prospects.
Innovative Environment: Be part of a collaborative forward-thinking team that's shaping the future of transgender services.
Meaningful Impact: Play a pivotal role in enhancing customer satisfaction and driving business success.
Ready to Make a Difference? If you're a dynamic and energetic professional eager to elevate customer relationships to new heights, we'd love to hear from you! APPLY NOW by submitting your resume and a cover letter detailing your relevant experience and explaining why you're the perfect fit for this role.
United Kingdom
Remote
15-04-2025
- Company Name
- GenderGP
- Job Title
- Senior UI/UX Designer
- Job Description
-
Join Our Dynamic Team as a Senior UI/UX Designer
Location: Remote (UK Hours)
Role Type: Contact (40 hours per week)
Salary: Competitive base rem up to £55,000 pa (equiv)
Experience Level: Mid-Senior (5 years +)
About Us: GenderGP are transforming the gender non-conforming (GNC) sector with informatics. Our mission is to deliver exceptional value and experiences to our GNC customers. As we continue to grow, we are seeking a passionate and energetic Senior UI/UX Designer to join our forward-thinking team.
What You'll Do: We’re looking for a highly skilled Senior UI/UX Designer to join our growing team. You’ll be leading the design direction for our web and mobile apps, ensuring every user touchpoint is intuitive, accessible, and visually engaging. This is a pivotal role where you’ll work closely with developers, product managers, and other stakeholders to craft exceptional digital experiences.
What You’ll Do
Lead the end-to-end design process for new and existing products across web and mobile platforms.
Create wireframes, user flows, prototypes, and high-fidelity visuals that bring product ideas to life.
Own the overall look, feel, and usability of our applications, ensuring consistency and innovation.
Collaborate with developers to translate designs into functional interfaces, providing guidance and feedback throughout the build process.
Communicate design decisions clearly across cross-functional teams, advocating for the user while balancing business and technical requirements.
Review builds and give actionable feedback to developers to ensure the product matches the intended design and user journey.
Stay up to date with the latest design trends, tools, and technologies to keep our products modern and competitive.
What We’re Looking For
Proven experience (5+ years) as a UI/UX Designer with a strong portfolio showcasing high-quality web and mobile design work.
Deep understanding of user-centered design principles and experience creating user journeys that are both functional and beautiful.
Strong visual design skills with a keen eye for typography, colour, layout, and attention to detail.
Technical fluency - you’re able to speak developers’ language and help bridge the gap between design and development.
Experience with modern design tools (Figma, Sketch, Adobe XD, etc.) and familiarity with prototyping tools and design systems.
Good understanding of front-end technologies including HTML, CSS, or JavaScript
Excellent communication skills - you can clearly articulate your design choices and explain the user journey to both technical and non-technical audiences.
Ability to take ownership of the full design lifecycle and work autonomously in a fast-paced environment.
Why Join Us?
Competitive Compensation: Equivalent of base rem up to £55,000 per annum, reflecting your skills and experience.
Growth Opportunities: Access continuous professional development and career advancement prospects.
Innovative Environment: Be part of a collaborative forward-thinking team that's shaping the future of transgender services.
Meaningful Impact: Play a pivotal role in enhancing customer satisfaction and driving business success.
Ready to Make a Difference? If you're a dynamic and energetic professional eager to elevate user experience and design to new heights, we'd love to hear from you! APPLY NOW by submitting your resume and a cover letter detailing your relevant experience and explaining why you're the perfect fit for this role.
United Kingdom
Remote
15-04-2025