TLC Worldwide

About the Company

TLC Worldwide is a global leader in customer engagement, loyalty, and reward solutions. We help the world’s most ambitious brands drive sales, increase engagement, and build lasting customer connections through personalised, experience-led programs.

With a presence in 50+ countries and over 30 years of expertise, we deliver scalable, data-driven programs that create real impact - on brand, on budget, and designed to grow.

Trusted by hundreds of global brands, to reach local audiences on-the-shelf, online or with a loyalty program – we create smart, high-impact solutions that replace margin-eroding offers for experience programs that drive conversions, lower acquisition costs and increase retention and engagement.

Listed Jobs

Company Name

TLC Worldwide

Job Title

Cloud Engineer

Job Description

WE ARE HIRING A CLOUD ENGINEER

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Job Summary

Shape the Future of Our Digital Landscape

You'll collaborate with our CTO to shape cloud strategy while supporting both our internal business operations and customer-facing marketing campaigns.

What You'll Do

Architect and implement enterprise-scale Azure solutions
Drive cloud strategy and planning alongside the CTO
Manage and optimize our Azure and Office 365 ecosystem
Implement modern identity solutions using Entra SSO
Automate infrastructure deployment using Terraform and Azure DevOps
Maintain high-availability web hosting services for marketing campaigns
Lead monitoring and observability initiatives
Optimize cloud resources for cost-effectiveness
Provide technical leadership and mentoring to the team

What You Will Bring To The Role

You're not just technically proficient – you're a problem solver who thrives under pressure and takes pride in enabling business success. You combine technical expertise with excellent communication skills and can explain complex concepts to diverse audiences.

3+ years of hands-on experience with Azure cloud infrastructure
Strong expertise in Infrastructure as Code, particularly Terraform
Proven experience with CI/CD pipelines and Azure DevOps
Proficiency in containerization and Kubernetes orchestration
Experience with monitoring tools like Prometheus and Grafana
Advanced PowerShell scripting capabilities
Microsoft certifications
Strong knowledge of Windows Server infrastructure
Experience supporting multi-language, European offices

What Sets You Apart

Passion for technology and continuous learning
Strong customer service orientation
Ability to work effectively in a fast-paced environment
Logical troubleshooting approach
Experience supporting international teams
Commitment to resolving complex technical challenges

What You’ll Get

Opportunity to shape cloud strategy for a growing organization
Work with cutting-edge cloud technologies
Professional development and certification support
Collaborative, technology-driven environment
Competitive compensation package
Work with a diverse, international team

*Position includes participation in out-of-hours support rota with additional compensation.*

Here's What We've Got To Offer

Dynamic & collaborative team
Creative work environment
Career progression and upskilling opportunities
Weekly Happy Hour
TLC Wellness
Global Clients & Team exposure
TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
TLC Gives Back - Charity partner/off site days.
'The Frankies' - Our very own awards/staff recognition event.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today!

We look forward to seeing your application!

London, United Kingdom

On site

01-04-2025

Company Name

TLC Worldwide

Job Title

Junior Strategist

Job Description

WE ARE HIRING A JUNIOR STRATEGIST

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Key Responsibilities

Establish a culture of research-led consumer insight that informs a directional creative brief
Establish a culture of evaluation: guide clients on what to measure, ensure it gets measured
Establish best practice process throughout the agency, from client brief to pitch / presentation
Create the tools (briefs, templates, examples) that make this easy
Lead the education/training of TLC staff that allow it to take root
Speak “client language”, positioning TLC as a credible strategic partner – attending client meetings, developing long-term client relationships
Work closely with Sales teams to keep focus throughout on the TLC business model
Demonstrate effect on bottom line: be aware of own contribution to ROI!

Reporting Lines and Interdependencies

The role reports to the Agency Director

Peer interdependencies are with sales / creative

Direct reports to the role are junior planners/researchers

Experience & Attitudes

A Junior Strategist is the bridge between three Cs - Client, Consumer and Creative. As such you will need excellent people skills and sound business judgment.

Interested in research, planning or similar in the world of integrated marketing / SP in a client-facing role.

Excellent English.

Understands brands.

Personal attributes

Curious about everything – especially people and brands
Active in all media, hungry for new things, excited about living
Doesn’t trust assumptions
Develops hunches, follows them, proves them
Commercially astute
Pragmatic & adaptable
Flexible approach
Can help to close a sale!

Here's What We've Got To Offer

Dynamic & collaborative team
Creative work environment
Career progression and upskilling opportunities
Weekly Happy Hour
TLC Wellness
Global Clients & Team exposure
TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
TLC Gives Back - Charity partner/off site days.
'The Frankies' - Our very own awards/staff recognition event.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today!

We look forward to seeing your application!

London, United Kingdom

On site

01-04-2025