Citizens Advice

1 Job

5,621 Employees

About the Company

We are the people’s champion - a charity working for the whole of society whoever you are, whatever your problem.

Company Name: Citizens Advice
Job Title: Data, Digital and Innovation Officer
Job Description: We're looking for a talented and enthusiastic Data, Digital & Innovation Officer to join our Innovation team and help shape the future of advice delivery.

You will be a key support resource for our colleagues, providing responsive IT assistance via our remote service desk and face-to-face interactions. Your expertise will be crucial in setting up new systems, managing user accounts, and troubleshooting technical issues to keep everyone productive.

In this pivotal role, you’ll be instrumental in managing our sophisticated cloud-based platforms, ensuring they run smoothly and effectively. More than just maintenance, you’ll champion a culture that thrives on data-driven decisions and embraces the excitement of continuous improvement across the organisation.

Furthermore, you'll actively contribute to our evolving data and digital strategies, finding innovative ways to enhance service delivery for our clients and guarantee exceptional value. As an integral member of our Innovation Team, you’ll collaborate on exciting projects, support your teammates, and help achieve our ambitious objectives.

If you're a tech-savvy problem-solver with a passion for data, a knack for support, and a desire to contribute to a forward-thinking innovation agenda, this is your chance to shine. Apply now and help us build a more efficient, data-empowered future!