- Company Name
- Le Village by CA Paris
- Job Title
- TECHNICAL WRITER / INSTRUCTIONAL DESIGNER
- Job Description
-
À propos
HarfangLab c'est LE logiciel de cybersécurité français à destination des entreprises
Leur but est de défendre les entreprises et les administrations contre la cybercriminalité, le vol de données et l'influence, représentant des menaces pour l'économie et la sécurité nationale.
Depuis sa création en 2018, la technologie d’HarfangLab a été largement reconnue, remportant des distinctions prestigieuses et devenant le premier EDR certifié par l’ANSSI en 2020, puis le premier à obtenir une qualification ANSSI en 2025.
Ils ont passé avec succès les tests du Mitre et ont déjà plus de 500 clients : grandes entreprises, PME, hôpitaux, mairies et collectivités.
Descriptif du poste
Who we are?
HarfangLab is a cybersecurity scale-up that has developed an EDR (Endpoint Detection and Response) software, designed to prevent, detect and neutralize attacks targeting workstations and servers. In 2024, our solution has incorporated EPP (Endpoint Protection Platform) capabilities and monitoring tools to simplify IT infrastructure audits.
Since our founding in 2018, HarfangLab's technology has earned widespread recognition, winning prestigious awards and achieving the distinction of being the first ANSSI-certified EDR in 2020, followed by becoming the first to receive ANSSI qualification in 2025.
We have raised a total of €30 millions, enabling us to strengthen our teams and expand internationally across Europe. In just three years, HarfangLab’s workforce has nearly tripled, with the majority of its team members coming from technical backgrounds and dedicating themselves to R&D and continuous product enhancement.
Today, HarfangLab protects the endpoints of several hundred clients of all shapes and sizes, from CAC 40 corporations and government agencies to SMEs, hospitals, and local councils.
Driven by a strong sense of teamwork and global ambitions, HarfangLab continues to grow while staying true to its mission: to protect organisations from increasingly sophisticated cyber threats while ensuring that customers maintain full control over their data.
What you will do with us?
As our company continues to grow, our EDR product is becoming more and more complex with the continuous addition of new features. Your primary role will be to support the Support and CSM teams—who are responsible for troubleshooting issues encountered by product users—by creating the most precise and comprehensive documentation possible. To successfully carry out this mission, you will need to regularly communicate with various teams within the product department (DevOps, cybersecurity engineers, backend developers, etc.).
You will ensure proper synchronization between product updates and content additions (FR/ENG),
You will rewrite and simplify technical features described by developers (FR/ENG),
You will write and implement content not yet documented on the EDR to complete the documentation and training,
You will ensure the harmonisation of all screenshots as well as explanatory diagrams (.png, .gif formats - FR/ENG),
You will progressively assist in instructional design (writing educational articles) and suggest innovative formats for educational content distribution,
Your French/English translation skills will be regularly put to good use and you will often need to proofread and correct content for spelling and grammar.
About You
You hold a degree from an engineering school or in Technical Writing / Instructional Design or equivalent,
You have ideally at least one experience in which you were in charge of writing technical documentation / educational content,
You are based in Île de France.
Hard Skills
You are fluent in French and English (both general and technical),
You have excellent writing skills both in French and English (proofreading, spelling, and syntax correction),
You are proficient in Markdown, HTML5, or CSS3,
You have a strong ability to simplify complex concepts,
You possess a good knowledge of GitLab,
You are already experienced in image editing softwares,
You ideally have knowledge or strong interest in cybersecurity or related fields.
Soft Skills
You are able to take initiatives and you can work autonomously,
You have excellent interpersonal skills that will enable you to assist your colleagues from different teams and achieve common goals,
You are recognized for your reliability, your diligence as well as your precision and attention to details,
You have a strong organizational sense and project management skills,
Teamwork is important to you.
About Us
Our office and Team Life:
Offices located in the heart of Paris, near Bourse (75002),
High-quality equipment based on preferences and needs (PC, Mac, additional screens, etc.),
Thanks to our Office Manager, we regularly organize events such as seminars, happy hours, themed evenings, and more,
An onboarding process to welcome each new colleague with an explanation of the roles and a mentor to support you during your early days!"
A great team that always seeks to improve their skills
And More
An attractive package: Base salary + profit sharing,
Flexible remote work options,
A mentor to guide you throughout your probationary period,
Health insurance: The best health insurance with Alan and Moka Care, a mental health at work app,
Meal vouchers: We use the Swile card and also have access to a discount platform through our works council,
7 to 11 additional days off (RTT) per year, in addition to the 25 days of paid vacation. GymLib subscription, covered 80% by HarfangLab,
Access to training and events of your choice and according to your professional needs.
The recruitment process
A 30-minutes call with our Talent Acquisition Manager,
A 30-minutes visio interview with the Hiring Manager,
Take-home case study,
A 1 hour on-site interview + 30 minutes with the team for a team fit assessment,
A workplace personality questionnaire to assess your motivations and soft skills,
A final HR video appointment to review your soft skills and motivations.
Informations complémentaires
Type de contrat : CDI
Lieu : Paris
Niveau d'études : Bac +3
Expérience : > 6 mois
Télétravail partiel possible
