Ticketmaster

About the Company

Ticketmaster gives millions of fans - worldwide - fair and easy access to the biggest and best in live entertainment.

Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily -- with more than 500 million tickets sold each year.

We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world's leading live entertainment company and an organization certified as a Great Place to Work(r). Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we're fans too -- and live only happens once.

Listed Jobs

Company Name

Ticketmaster

Job Title

Senior Backend Engineer (Remote, United Kingdom)

Job Description

Job Summary

Job Description: Senior Backend Engineer

Location: Remote, United Kingdom

Division: TM1 Marketing

THE TEAM

The TM1 Marketing team develops and maintains applications used to deliver world-class marketing functions to Ticketmaster’s business clients. Our tools are used for marketing events of all sizes from small local venues up to and including the largest venues on the planet, ensuring that our clients can reach their fans with clear and effective marketing.

Our cross-functional team develops and supports these web applications end to end, including the frontend, backend and underlying cloud infrastructure. The team is primarily based in the UK and North America.

THE JOB

In the role of Senior Backend Engineer, you will work remotely for the TM1 Marketing team, based in the UK time zone. With other team members, you will participate in the design and implementation of application components used for client event marketing. This application is essential to Ticketmaster’s clients’ business, providing solutions for clients to help drive ticket sales and fan engagement.

An experienced backend engineer who is comfortable with Cloud deployments and solution architecture, systems integrations and ideally with integrating with and scaling communications APIs for email, SMS and other marketing channels. You will be responsible for owning the design and development of entire application components. You will have to rely on your wide range of experience to resolve complex issues, and you will have to mentor engineers on your team.

Expertise in backend development is essential to help guide technical decisions and steer the team towards the best solution. While being autonomous with minimal supervision of your team lead, you will rely on your technical knowledge to improve the application iteratively and suggest new solutions while using the best agile practices.

You will represent the team as a technical expert and work closely with the Product Manager on feature requirements and planning. You will work with a wide array of technologies, be responsible for full end to end implementation of production strength features including both thorough (automated) testing and on-going production support.

What You Will Be Doing

Analyse and implement development stories to execute the product roadmap
Implement robust scalable architecture
Maintain and modernise legacy code and services
Evaluate existing applications and services to determine technical changes and architecture improvements
Automate testing, deployments, performance and recovery
Ensure high quality through automated tests
Develop on AWS cloud and Kubernetes
Interact with Product Owner and UX teams
Help stakeholders translate ideas into technical solutions
Inspire other developers by proposing innovative solutions
Help optimising your development time by choosing the right priorities
Foster stable relationships with team members
Develop on a Java / React stack
Mentor other engineers on your team

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

Bachelors in computer science or equivalent degree
Proven years of development experience
Proven years of experience w/ Agile methodologies

Software

Proven years of Java development experience and Spring Boot (At least Java 11 ideally with experience of latest LTS version)
Engineering excellence in relation to backend coding including related tooling for Java (SCA, SonarQube, SpotBugs, PMD etc)
TDD / BDD and capabilities including creating strategies for testing/verification of big data
Automated test frameworks including mocked services, environments and deterministic datasets
Experience testing backends that form part of a large heterogenous systems architecture
Real production support experience and troubleshooting
Experience implementing with good security practices (especially around handling PII data) and a secure-by-design mindset

Solution Architecture

Architecting back-end solutions that operate at scale and account for latency
Strong understanding of APIs, microservices, and RESTful architecture.
Proposing pragmatic solutions that minimise/reduce tech debt

Database

Adept at designing sensible database schemas
Knowledge of data warehousing solutions
Experience with SQL and common RDBMS
Experience with NoSQL is an asset
Experience with Apache Spark and Databricks is an asset
Big-Data verification and QA strategies are an asset

Cloud

Familiarity with AWS or other standard cloud platforms
Familiarity with OpenSearch & EMR is an asset

DevOps

Familiarity with Kubernetes, docker
Observability / monitoring / tracing and experience on production support
Infrastructure as code / AWS (terraform)

You (behavioural Skills/Competencies)

Autonomous, responsible and proactive
Passionate about technology and transformation
Self-motivated activator, energetic and tenacious
Comfortable with working in cross functional and multidisciplinary teams
Excited about taking on challenging technical problems and devising creative solutions
Consistent track record of going the extra mile for the success of the team
Able to communicate effectively
Organized and effective in time management
Effectively manage workload
Resilient and reliable
Strong analytical abilities

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our Work Is Guided By Our Values

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your profe...

Gildersome, United Kingdom

Remote

17-03-2025

Company Name

Ticketmaster

Job Title

Senior Engineer, Security Software Engineering (Remote, United Kingdom)

Job Description

Job Summary

JOB DESCRIPTION- BUSINESS TITLE – Senior Engineer, Security Software Engineering

Location: Remote, United Kingdom

Division: Office of Chief Engineering

The Team

The Security Engineering function at Ticketmaster connects our core engineering work with modern security practices. Working directly with our development teams worldwide, this group guides the implementation of security measures that protect our platform and our customers. The role offers the chance to work with advanced technology while shaping security practices for a major entertainment platform that serves millions of fans. Our security work directly impacts how we build and maintain our products, making this a key part of Ticketmaster's technology strategy.

The Job

As a Senior Security Engineer, you'll work closely with the Principal Engineer to implement security initiatives within your assigned areas. You'll contribute strong technical expertise in developing and implementing security solutions that enhance how we protect our software. You'll work directly with development teams to identify and resolve security challenges, conduct design reviews, and provide technical consultation focused on application security.

As part of our security consulting and threat modeling function, you'll work alongside our Principal and Senior Director of software security to help development teams build security into their applications from the ground up. You'll participate in threat modeling sessions, where you'll apply your technical expertise to identify potential security risks and help teams understand attack surfaces in their systems. Working closely with development teams, you'll provide hands-on technical guidance for implementing security controls and assist in reviewing design proposals to ensure security requirements are met.

Through technical analysis and security testing, you'll help identify security vulnerabilities and implement solutions using established patterns and frameworks. You'll contribute to the development of reusable security components and help maintain automated security testing frameworks. Success in this role means being a skilled technical implementer who can effectively collaborate with teams to solve security challenges.

At Ticketmaster, security isn't just about protecting data – it's about maintaining the trust of millions of fans who rely on us to connect them with live entertainment experiences. Our platform handles high-demand ticket sales for some of the world's biggest events, making security both challenging and rewarding. Every security improvement your team implements directly affects how fans experience these moments, from seamless ticket purchases to smooth venue entry. You'll be working at the scale of major entertainment events, where security decisions impact millions of transactions and fan experiences in real-time.

What You Will Be Doing

Technical Leadership and Architecture

Implement established security architecture patterns and help maintain reusable security components within your assigned areas. Assist in the maintenance of security tools and automated testing frameworks. Implement solutions for security challenges within specific systems.

Security Architecture and Implementation

Execute shift-left security practices and implement zero trust principles through hands-on engineering work. Support and maintain security testing frameworks and automated scanning solutions. Help implement security monitoring and detection systems for specific applications.

Technical Analysis and Research

Perform security vulnerability assessments and analyze potential security risks within assigned systems. Research and implement established security controls to address identified vulnerabilities. Provide detailed technical recommendations for remediation.

Threat Modeling

Participate in threat modeling sessions and help teams apply threat modeling techniques to their projects. Support the implementation of threat modeling practices within development teams.

Security Consultation Support

Provide technical guidance to development teams on security best practices. Participate in security reviews and help create technical documentation for secure development practices.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

Proven years of experience in information security
Strong understanding of modern security practices, including ShiftLeft, Zero-Trust, and threat modeling
Solid background in application security, cloud security, and secure software development practices
Experience with security testing and vulnerability assessment
Good communication skills, with the ability to explain security concepts to technical audiences
Bachelor's degree in Computer Science, Information Security, or related field; security certifications (CISSP, Security+) a plus

YOU (Behavioral SKILLS/COMPETENCIES)

Strong problem-solving skills with attention to detail
Collaborative approach and ability to work effectively with development teams
Interest in staying current with security trends and technologies
Ability to learn and adapt to new security challenges
Experience in the entertainment or ticketing industry is a plus

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our Work Is Guided By Our Values

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, a...

Gildersome, United Kingdom

Remote

17-03-2025