Excelcare

About the Company

Excelcare supports over 2,500 people, delivering care that is as individual as the people we care for with kindness and compassion. Our team are dedicated to making a difference to the quality of daily life for each and every individual.

Excelcare was proudly established in 1989 as a family-run business. We are still family-run to this day, and instill our family values onto our colleagues, the people we care for, their relatives and friends.

As an Excelcare-family, we care for each other, offering support, openness and honesty not only to each other but also to the people who live in our care home and their extended family. We welcome each individual to become part of our family, and each treat each person with dignity and respect, regardless of their age, background or beliefs.

We provide high quality, person-centred care at 31 individual and unique care homes situated in Cambridge, Essex, London and Milton Keynes. We also operate a homecare service which is based in London.

Listed Jobs

Company Name

Excelcare

Job Title

Junior IT Support Engineer

Job Description

Location: Bromley

Salary: Up to £30K

Requirements: Full Driving License

Are you an IT professional with at least two years of experience looking to develop your skills in a hands-on role? This is a great opportunity to join a growing IT team and gain valuable experience working across multiple locations, supporting key IT infrastructure and end-user systems.

Join us as a Junior IT Support Engineer, providing onsite and remote support to over 3,000 users across Cambridge, Essex, Milton Keynes and London locations. You will play an important role in ensuring seamless IT operations while also supporting our wider digital transformation program.

In the first 6 to 12 months, you will be working on telephony project, assisting with administrative tasks, replacing equipment, installing new switches and patching out comms cabinets, working alongside senior engineers.

This is a full-time position, Monday to Friday, with a salary of up to £30K, depending on experience.

Your key responsibilities will include providing onsite IT support, troubleshooting hardware and software issues, and assisting with setting up and configuring IT equipment. You will work across different sites, installing and maintaining PCs, laptops, printers, mobile devices, and networking hardware. You will also support Windows 10/11, Microsoft 365.

To succeed in this role, you should have at least two years of experience in an IT support or field-based role, with a strong understanding of Windows OS, Microsoft Office, and computer hardware. Experience with network switches and VoIP phones would be a great advantage. Strong problem-solving skills, excellent customer service, and good communication are essential. As this is a field-based role, a full UK driving licence is required, along with a willingness to travel between locations to provide onsite support.

If you are a motivated IT professional looking for a hands-on role with great development opportunities, we would love to hear from you. Apply now and take the next step in your IT career.

To apply: Please submit your CV and a brief cover letter highlighting your relevant experience and how it aligns with the role. We look forward to reviewing your application and potentially welcoming you to our team!

What We Offer In Return For Your Hard Work

25 days holiday plus bank holidays
Comprehensive induction program
Contributory Pension Scheme
DBS Certificate paid for by Excelcare
Free learning and development
Annual Salary Review
Employee of the month - £100 for outstanding contribution
Staff Appreciation Days
Long service awards
Working within a great, friendly team and organization
Regular team lunches and company events
The opportunity to enhance your existing skills and learn many new ones
Remote working

London, United Kingdom

On site

14-03-2025