aap3 Recruitment

About the Company

What makes us different? Well our company background is in IT Managed Services, and our business is owned and run by experienced technical IT professionals so this gives us a unique insight into the IT recruitment market, allowing us to locate and deploy the very best candidates not only to fit the job, but also to fit the culture of your business.

Our specialist team of Account Managers, Recruitment Consultants and Resourcers is experienced in both permanent and contract recruitment, working with companies from small local businesses to global enterprises. Operating in the UK and across the EMEAR region we have an established client base and candidate portfolio within a variety of industries, which gives us a sound understanding of the markets and sectors that we are operating within, and giving us the ability to provide high-calibre candidates, allowing you to fill your capability gaps effectively and carry on with running your business.

Listed Jobs

Company Name

aap3 Recruitment

Job Title

Senior WinOps Engineer

Job Description

Senior WinOps Engineer - Citrix/ Terraform/ Azure

6 month initial contract outside of IR35
Hybrid - 1-2 days onsite in Westminster area London
SME-level skills sought in Citrix DaaS, FAS, Storefornt, ADC and core VDI concepts
Expertise in Azure - design, deployment, management and continuous improvement
Strong coding automation experience sought - PowerShell/ Terraform

6-month initial contract role (outside IR35) for a Senior WinOps Engineer - Citrix/ Teraform/ Azure working with a leading finance and trading systems organisation.

Essential experience required for the role:
Strong and proven background in coding automation in enterprise technology - PowerShell and Terraform
SME-level skills in Citrix DaaS, FAS, Storefront, ADC and core VDI concepts
Expertise in Azure - design, deployment, management and continuous improvement
Strong skills in managing and deploying Azure infrastructure and services through Terraform
Strong real-world experience with all core Microsoft technologies
Solid understanding of Microsoft Office 365, Azure and on-premise Windows administration
First-class communication, interpersonal and teamwork skills

Senior Citrix and Windows Platform Engineer: WinOps, Windows, Citrix - DaaS, FAS, Storefront, ADC, Azure, Powershell, Terraform

London, United Kingdom

On site

01-04-2025

Company Name

aap3 Recruitment

Job Title

Desktop Support Technician

Job Description

Business Summary
Our client is a premier global independent investment banking advisory firm. Headquartered in New York and maintains offices and affiliate offices in major financial centers in North America, Europe, the Middle East and Asia.
Job Summary
We are seeking to appoint an onsite Desktop Support Engineer to join their team. The successful candidate will be responsible for providing technical desktop support throughout London and EMEA offices, ensuring a seamless IT experience delivering the highest level of customer service. They are specifically looking for an engineer who has supported C suite clients in an agile ITIL environment. They require a self-starter who will demonstrate proactive IT management

Main Responsibilities
·IT Hardware Incident and task fulfilment for internal End User (predominantly Lenovo/Apple)
·Perform advanced troubleshooting to diagnose and resolve problems (repair or replace parts, etc.) with goal to get users back on the job including deploying temporary equipment as needed.
·Printer Support and configuration experience
·Procurement and configuration of EUC hardware
·Hardware Asset management lifecycle and refresh (CMDB)
·VIP support
·Video Conference Support
·Work closely with internal support groups and external service providers to identify, resolve, or coordinate the resolution for EMEAPAC
·High level knowledge and support experience of hardware, software, security, networks, internet, storage, with some understanding of Service Desk
·Experience of Problem management process and procedures
·Experience of Change management process and procedures
·Contribution to improvements and enhancements of processes/procedures
·Extensive Service Now ITSM experience such as Incidents, Requests & CMDB management
·Provide orientation and guidance to users on how to operate software and computer equipment
·Proactively identify any gaps in procedures or documentation and work with the colleague and managers to create or update accordingly
·Collaborate with Front of House team to track, schedule and coordinate room set
·Suggest innovative ideas and/or processes to improve operational quality.
·Office Moves

Education and Experience
•Proven work experience as Desktop Support Engineer or Support Technician in a corporate environment
•Support of key technologies including MS Teams, Zoom, Intune, Citrix, VoIP, Microsoft Exchange Online, LANDesk
•Excellent customer service skills (VIP support advantageous)
•Experience creating and governing process and procedures

Job Knowledge, Skills and Abilities
•Demonstrates ownership through lifecycle of issues or problems
•Service Now
•Asset management
•Reporting with (ServiceNow/excel/powerBI)
•MS Windows, MS Office, Exchange, Active Directory (O365) Android/iPhone OS
•ITIL knowledge
•Energetic and motivated
•Have exceptional organizational skills and self-motivated.
•Have highly effective oral and written communication skills

Essential Technical skills
§Experience of utilising software to track incidents, requests, and problems (preferably ServiceNow)
§MS Windows, MS Office, Exchange, Active Directory (O365) Android/iPhone OS
§Intermediate account and group management in Active Directory, and MS Exchange
§Experience/good understanding of mobile device management (MS Intune preferred)
§Troubleshooting mobile devices (iOS and Android)
§Experience and good understanding of systems management tool (LANDESK preferred)
§Reinstalling Operating Systems with imaging software
§Good understanding of two-factor authentication
§Voice system administration: support, provisioning, and troubleshooting (Avaya preferred)
§Using Antivirus and malware software to clean PCs
§Video Conferencing setup and troubleshooting (Teams, Zoom, & AV hardware)
§Experience installing and troubleshooting conference phones (Analogue & IP)
§Experience with end user remote access (Citrix preferred)
§Good understanding of networking concepts
§Use of Excel to generate and manipulate data with experience of pivot tables and formulas

Desirable but not essential
§Financial industry experience/similar
§Office relocation/desk move experience
§O365 certifications
§Security certifications
§Understanding of Group policy design, management, and implementation
§ITIL Foundation certification

London, United Kingdom

On site

07-04-2025

Company Name

aap3 Recruitment

Job Title

Security Cleared UC Video Engineer

Job Description

Security Cleared UC Video Engineer

Responsibilities will include, but are not limited to the following: Provides expert advice for the Poly, pexip, Extron and 3rd party equipment installed throughout the customers environments. Coordinate technical resources internally and externally as needed to complete service delivery tasks as required. Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Flemish Brabant, Belgium

On site

11-04-2025

Company Name

aap3 Recruitment

Job Title

Information Technology Infrastructure Engineer

Job Description

Our client are a successful, growing IT services and communications organization with an opportunity for an IT Infrastructure Engineer to join their team based out of their offices in Redhill, Surrey.

In this role, you will be involved in the day-to-day support, management and project delivery of their corporate IT infrastructure and clients' IT infrastructure. Experience in a managed services environment - MSP ideally sought.

For this role, you must either be eligible for (and happy to undergo) DV-level UK security clearance or hold DV clearance (min 10+ year UK residency). If you don't hold DV clearance but are eligible, they will support you in this process.

Key responsibilities will include:
Build, maintain & support company and client IT infrastructure
Implementation of project-based work as required
Configuration management and adherence to change control procedures
Once established in the environment, participate in 24/7 support call rota

Key skills required:
Windows OS administration, including: PowerShell, Active Directory management, Group Policy, User/ group management
In-depth VMWare
MS Exchange, spam filtering, cloud messaging & continuity
NAS/ SAN storage
IT Security, anti-virus, encryption, authentication
High availability, clustering & disaster recovery
Sound IP networking fundamentals

Additional skills of interest include:
Linux
Mobile device management - MDM or Blackberry UEM server
SNMP monitoring tools
Microsoft certifications a bonus

Excellent opportunity in an established and growing organization.

Surrey, United Kingdom

On site

24-04-2025