Ninetailed

About the Company

Ninetailed by Contentful is a cutting-edge, composable personalization and experimentation solution that enables digital teams to create seamless, data-driven experiences directly within their content management systems (CMS). With Ninetailed by Contentful, teams can define audiences, personalize experiences, conduct A/B tests, and gain actionable insights—all within a unified platform.

With Contentful's acquisition of Ninetailed, we’re bringing the power of AI-driven personalization into the hands of every marketer. Say goodbye to fragmented tool chains and hello to a unified platform where you can create, manage, and optimize digital experiences.

This enhanced solution simplifies audience targeting, integrates deeply with CMSs, and offers real-time insights that allow brands to iterate quickly, optimize content, and drive meaningful engagement. By uniting forces, we’re helping companies unlock higher ROI, accelerate revenue growth, and build tailored customer journeys that resonate.

To the Ninetailed community: We’re just getting started! Follow Contentful to stay updated on this exciting journey and what’s coming next: https://www.linkedin.com/company/contentful

Listed Jobs

Company Name

Ninetailed

Job Title

Senior Fullstack Software Engineer - Taxonomy and Search (f/m/d)

Job Description

About The Opportunity

Join Contentful as a Senior Full Stack Software Engineer (f/m/d) with the Taxonomies and Search team. This role will focus on enhancing and maintaining the platform's core content capabilities, including taxonomies, ontologies, tags, and search. Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We’re looking for someone who is passionate about building innovative taxonomy and search solutions, optimizing processes and improving scalability.

What to expect?

Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class platform insights for our customers.
Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
Holistic Thinking: Consider components and systems while considering a holistic user experience.
Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
Data-Driven Development: Utilize analytics to inform product decisions and improve features.
Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
Work closely with our data department in order to surface useful information to our customers.

What You Need To Be Successful

Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
Proven experience in building APIs and services that efficiently handle large volumes of traffic.
Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
Collaborative Mindset: Ability to work effectively in a team environment.
Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Proficiency in using CI/CD pipelines (e.g., GitHub Actions, Circle CI) and maintaining automated tests with tools like Jest or Mocha.
Proactive approach with a high sense of ownership.
Great communication skills in English, especially when explaining complex technical concepts.
Experience with serverless architectures and lower-level language such as Rust or Go are a plus

What's in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Time off to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

London, United Kingdom

Hybrid

10-03-2025

Company Name

Ninetailed

Job Title

Senior Fullstack Engineer (f/m/d)

Job Description

About The Opportunity

As a Demo Software Engineer (f/m/d) you will be responsible for developing digital applications showcasing the use of Contentful within well-established categories and emerging areas. You will be the first to see new product features and play a critical role in bringing them to the market by building demos featured in product launches, analyst calls and annual customer conferences. In the off-season, you will help Contentful users get the most out of the product by developing how-to guides and tutorials, recording technical videos, and - occasionally - conducting in-person workshops.

This is a hands-on position that requires solid development skills and experience in shipping successful digital applications. You will be routinely asked to create things from scratch and craft delightful interaction loops, so creative thinking and good UX instincts are important for this role. Expect to be working on a wide range of tasks - frontend, backend, QA, devops - and a diverse set of projects spanning web, mobile, internal tooling, and AI. The demo team operates a modern technology stack and has a lot of say in deciding what tools and architectural patterns to use on the job.

While the core Demo team is small, we work with numerous stakeholders to deliver on our goals. We partner with Sales, Product, Engineering and Partnership teams to identify key business requirements and technical specifications for demo assets. We are experienced at augmenting our team with freelancers, agencies, and partners when tackling large-scale development projects. And we work closely with other marketing teams to drive product adoption through long-term educational programs and ad hoc campaigns.

What to expect?

Be a part of an agile development team with a high impact across the organization:

Support popular customer use cases and enable integrations with leading cloud providers, AI services and SaaS vendors.
Identify high-value technical problems and prototype quick solutions in the form of components, apps, integrations or full-fledged demo environments to address them.
Master technical topics underpinning effective use of the Contentful platform, including content modeling, design systems, content orchestration, composable architectures, etc.
Develop expertise in using the customer-facing Contentful platform (e.g. APIs, CLI, webhooks, Forma36 design system, App framework, etc.) and internal systems (e.g. monitoring, deployment, AI-assisted development work)
Effectively leverage devops infrastructure and AI tools to automate repetitive tasks, conduct effective QA, and support end-to-end workflows for internal users
Prototype new integrations with our tech partners (among them OpenAI, Vercel, Algolia, Commercetools, Bynder, Ninetailed, Slack)
Collaborate with Sales Engineering, Developer Relations, Solutions Architecture, and Product Marketing to create polished demo sites and apps
Collaborate with Product Management, Engineering, and Design to implement new features in demo environments and provide effective product feedback
Coach junior engineers and peers, act as a tech lead for cross-functional projects and projects delivered by external contractors

What do you need to be successful?

7+ years of software development experience and/or systems engineering experience
Strong technical experience with JavaScript, TypeScript and React
Solid understanding of modern frontend frameworks (React/Vue/Svelte)
Extensive experience working with APIs (including GraphQL API)
Understanding of CI/CD workflows and devops best practices
Ability to identify and prioritize high-impact problems and independently deliver solutions that provide reasonable effort/quality trade-offs
Innate curiosity and ability to empathize with end users
Good communication skills and ability to present complex technical concepts in an accessible way
Proactive attitude and ability to master new topics quickly (there is a lot to learn on the job)
Experience in full-stack development, working with AI, implementing design systems in production, launching mobile apps

What's in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification n...

London, United Kingdom

Hybrid

31-03-2025

Company Name

Ninetailed

Job Title

Senior Demo Engineer (f/m/d)

Job Description

About The Opportunity

As a Demo Software Engineer (f/m/d) you will be responsible for developing digital applications showcasing the use of Contentful within well-established categories and emerging areas. You will be the first to see new product features and play a critical role in bringing them to the market by building demos featured in product launches, analyst calls and annual customer conferences. In the off-season, you will help Contentful users get the most out of the product by developing how-to guides and tutorials, recording technical videos, and - occasionally - conducting in-person workshops.

This is a hands-on position that requires solid development skills and experience in shipping successful digital applications. You will be routinely asked to create things from scratch and craft delightful interaction loops, so creative thinking and good UX instincts are important for this role. Expect to be working on a wide range of tasks - frontend, backend, QA, devops - and a diverse set of projects spanning web, mobile, internal tooling, and AI. The demo team operates a modern technology stack and has a lot of say in deciding what tools and architectural patterns to use on the job.

While the core Demo team is small, we work with numerous stakeholders to deliver on our goals. We partner with Sales, Product, Engineering and Partnership teams to identify key business requirements and technical specifications for demo assets. We are experienced at augmenting our team with freelancers, agencies, and partners when tackling large-scale development projects. And we work closely with other marketing teams to drive product adoption through long-term educational programs and ad hoc campaigns.

What to expect?

Be a part of an agile development team with a high impact across the organization:

Support popular customer use cases and enable integrations with leading cloud providers, AI services and SaaS vendors.
Identify high-value technical problems and prototype quick solutions in the form of components, apps, integrations or full-fledged demo environments to address them.
Master technical topics underpinning effective use of the Contentful platform, including content modeling, design systems, content orchestration, composable architectures, etc.
Develop expertise in using the customer-facing Contentful platform (e.g. APIs, CLI, webhooks, Forma36 design system, App framework, etc.) and internal systems (e.g. monitoring, deployment, AI-assisted development work)
Effectively leverage devops infrastructure and AI tools to automate repetitive tasks, conduct effective QA, and support end-to-end workflows for internal users
Prototype new integrations with our tech partners (among them OpenAI, Vercel, Algolia, Commercetools, Bynder, Ninetailed, Slack)
Collaborate with Sales Engineering, Developer Relations, Solutions Architecture, and Product Marketing to create polished demo sites and apps
Collaborate with Product Management, Engineering, and Design to implement new features in demo environments and provide effective product feedback
Coach junior engineers and peers, act as a tech lead for cross-functional projects and projects delivered by external contractors

What do you need to be successful?

7+ years of software development experience and/or systems engineering experience
Strong technical experience with JavaScript, TypeScript and React
Solid understanding of modern frontend frameworks (React/Vue/Svelte)
Extensive experience working with APIs (including GraphQL API)
Understanding of CI/CD workflows and devops best practices
Ability to identify and prioritize high-impact problems and independently deliver solutions that provide reasonable effort/quality trade-offs
Innate curiosity and ability to empathize with end users
Good communication skills and ability to present complex technical concepts in an accessible way
Proactive attitude and ability to master new topics quickly (there is a lot to learn on the job)
Experience in full-stack development, working with AI, implementing design systems in production, launching mobile apps

What's in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification n...

London, United Kingdom

Hybrid

31-03-2025

Company Name

Ninetailed

Job Title

Manager, Customer Success - Growth EMEA (f/m/d)

Job Description

About The Opportunity

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. The Growth Customer Success team is responsible for a high volume of renewals, expansions, and strategic relationship building. You manage two different motions, Renewals and Customer Success. You will own the renewal and expansion targets for your team, constantly strategizing with the Global Sr Manager of Customer Success, Growth on new initiatives and processes to improve upon.

Since your role is quota carrying, you own the EMEA forecast, identify and mitigate risks, tackle opportunities and constantly up-level your team through outstanding leadership and coaching. You will be actively engaged with your team, involved in customer calls and offer support and guidance through complex sales and procurement processes.

What to expect?

Recruit, hire, train, and coach new team members
Be a mentor and provide hands-on coaching and professional development for Renewal Managers and CSMs.
Create processes, set best practices and build replicable patterns for go to markets initiatives.
Help scale the Growth Customer Success segment through automations.
Serve as a stakeholder and point of escalation internally and in customer engagements
Conduct weekly forecasts with your Manager and oversee goals, metrics, and quota achievement
Proactive collaboration with Account Executives and Regional Sales Directors to align on territory strategies.

What You Need To Be Successful

4+ years of B2B SaaS Account Management as a manager or lead role and 5 + years in Account Management and/or Customer Success.
Experience negotiating contracts with enterprise customers
Experience providing strong customer success experiences with customers
Familiarity with tools like Gainsight, Salesforce, and Tableau
Experience with a "land-and-expand" sales model
Proven ability to manage a forecast
Proven ability to create high performing teams and lead them to success
Consultative selling experience
Excellent oral and written communication and presentation skills
College degree (BA/BS)

What’s in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Time off to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.



Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

London, United Kingdom

Hybrid

02-04-2025