- Company Name
- MUFG Investor Services
- Job Title
- HR Systems and Process Director
- Job Description
-
**Job Title:**
HR Systems and Process Director
**Role Summary:**
Lead the design, implementation, and optimization of enterprise HR technology solutions. Drive strategic technology initiatives, manage a team of HR systems professionals, and ensure secure, compliant, and efficient HR operations through automation, integration, and process improvement.
**Expectations:**
- Deliver end‑to‑end HR system projects on schedule and within budget.
- Maintain data integrity, security, and regulatory compliance across all HR platforms.
- Foster a high‑performance, collaborative team culture.
- Leverage AI and analytics to continuously enhance HR processes.
**Key Responsibilities:**
- Develop and execute HR technology strategy aligned with business objectives.
- Lead, mentor, and evaluate a team of HR systems specialists.
- Oversee configuration, maintenance, and reliability of core HR systems.
- Identify and implement process improvements to increase efficiency.
- Manage system implementations, upgrades, and integrations with other enterprise applications.
- Act as primary escalation point for HR system issues; ensure rapid resolution.
- Collaborate with IT, Information Security, and Data Privacy to secure projects.
- Maintain system architecture documentation and role‑based access controls.
- Coordinate vendor reviews, renewals, and budgeting processes.
- Produce reports and analytics to demonstrate system performance and improvement opportunities.
**Required Skills:**
- Strong strategic and analytical thinking.
- Proven experience in HR system architecture, implementation, and integration.
- Project management capability (Agile, Waterfall, Prince2, Six Sigma, Lean).
- People‑management skills with a focus on mentoring and knowledge transfer.
- Excellent documentation, organization, and attention to detail.
- Understanding of AI/ML concepts applicable to HR.
- Proficiency in data analytics tools (Excel, Power BI, PowerTools).
**Required Education & Certifications:**
- Tertiary qualification in IT, Computer Applications, Technology, or Human Resources.
- Professional certifications in project or process management (e.g., Prince2, AgilePM, Six Sigma) are advantageous.