Click Digital

About the Company

We started Chapter to help businesses grow through honest and affordable marketing, and pride ourselves on our hands-on, 'jargon-free' approach, taking the time to truly understand your business.

With expertise in SEO, PPC, social media advertising, Google analytics and website design and development, we are a digital marketing agency dedicated to helping you grow your business.

Listed Jobs

Company Name

Click Digital

Job Title

IT Hardware Engineer

Job Description

We are recruiting for an IT Tech Bar Engineer on contract to be based in our clients Worcester location.

Tech bar support essential - software and hardware support.

Tech bar - Hours 07.45 - 17.00 : Will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours
Assistance with IT related queries & general basic enquiries
Assist users logging into and logging tickets within service Now
Complete administration within Service Now (log/update and close tickets)
To look up and check progress of IT support calls if requested.
Hardware diagnostics : carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock.
Device rebuilds and ensure compliant before re-issue (configured with latest windows updates)
Install & troubleshoot software.
Office 365 suite knowledge for troubleshooting.
Basic Use of Active Directory - EG: PW resets, Bit locker recovery
Basic use of SCCM
Basic use of Nexthink
NHS mail administration (creating accounts, PW resets, applying O365 Licences , leavers and Joiners, shared mailboxes, Multi factor authentication)
Troubleshoot/fix MFA issues
Educating users in; logins, mail, MS Teams, outlook, Cisco VPN, Citrix.
Basic Mobile phone support
Perform visits to A&E Dept (3 times a week) & Cancer services (once a week) and check with key contacts if there are any IT issues/ perform quick fixes. Use Nexthink to check for any issues before each visit and complete a report each time.
Digital Dictation : create user accounts, add typist access and configure Olympus dictation devices

Worcester, United Kingdom

On site

06-03-2025

Company Name

Click Digital

Job Title

Data Analyst

Job Description

We are recruiting for a Facilities Management Data Analyst for a leading Defence organisation based in Stevenage,

This is a hybrid role with 1-2 days a week on site.

Ideally you will have current SC Clearance, if not you must be eligible to obtain it.

We have a fantastic opportunity for a Data Analyst to join our Facilities Management Team who are on their journey of migrating from and consolidating existing core systems /data to new systems /platforms. This role will help identify, recommend and undertake in-depth explorative data analyses to identify interesting trends and actionable insights, which can help the Facilities Team in making data driven decisions and driving operational performance.

The role will report into the FM Systems and Commercial Manager, you will be embarking on several data activities. These data activities will involve analysis to cleanse and improve the current state of the data and other Data quality related issues like, Data Modelling, Data Lineage, Classification of data, Standardisation of Reference and Master Data across systems.

You will present data and insight in reports, dashboards, and presentations and will be key in turning data into decision-making and action. You will help support Facilities in developing the data culture through creation of data reports. Working closely and in collaboration with our FM Operations Team, driving data quality, supporting decision-making and strategic planning for facility projects.

You Will :

Analyse large volumes of complex data throughout the entire data lifecycle and identify issues and opportunities

Tailor the message for different stakeholders

Carry out root-cause analysis for data errors, trend analysis, gap analysis and impact analysis on various datasets and make recommendations where necessary

Understand and map key data requirements from the Facilities Management Team and wider business stakeholders.

Producing ad-hoc reports and data visualisation requests

Define and put in place data quality metrics and controls across the operational data systems to monitor data quality

Provide technical expertise and acting as first point of contact for analytics queries from non-data-oriented colleagues, whilst also providing guidance on where analysis can help them in their day to day roles

What you will bring to the role:

Strong stakeholder management & communication skills, able to tell a story with the data

A keen interest in data and analytics and how they can improve people’s experiences at work

A curious, creative and collaborative mind-set that seeks to learn from feedback and improve continuously

Advanced Excel & SQL - ability to read , write and execute and understand the key concepts

Experience of Business Intelligence tools e.g. Power BI for Reporting and Visualization

An understanding and interest in Facilities Management and building data sources such as BMS, utility usage, office occupancy and space/resource management, maintenance schedules and asset management

Experience working within a Delivery / Property Services or Facilities Management environment (desired but not essential)

This is an umbrella contract, the role is Inside IR35

Stevenage, United Kingdom

Hybrid

11-03-2025

Company Name

Click Digital

Job Title

Portsmouth IT Engineer

Job Description

We are recruiting for an IT Engineer on site for a leading Defence organisation based in Portsmouth on contract.

Comms L1 Engineer

Job Description- Portsmouth

Hold

SC Clearance

Must

be a UK National

Manage

Incoming tickets meeting targets to meet Contractual SLA’s

Perform

contractual Planned maintenance in all Meeting Rooms

Provide

room support as requested for large AV presentations to ensure full functional System

Operation (Airbus Live)

Perform

Daily Room checks to confirm functionality

Perform

on-going on-site Audit and Asset Register to maintain all kit located in Each

AV room

Responsible

for internal AV stock of spares - keeping accurate inventory

Experience

in previous role

Any

previous knowledge on Google Meet & Blue jeans Platforms

Excellent

Communication Skills

Able

to work under pressure

Good

understanding of network & Telephony infrastructure

Portsmouth, United Kingdom

On site

12-03-2025

Company Name

Click Digital

Job Title

SC Cleared IT Engineer

Job Description

We are recruiting for an IT SC Cleared Engineer on contract to be based in Birmingham.

Mobile Technician required to assist on multiple customer accounts. Candidate will be required to be fully mobile within the Central region.

Candidate must have:

Windows 10 Or 11 Experience Required.

Customer facing experience.

Ability to strip laptops/desktops.

Own vehicle plus clean driving licence.Desirable:

SC clearance.

HP/Dell/Lenovo accreditations.

Software experience.

Knowledge of Tech Bar's

Birmingham, United Kingdom

On site

12-03-2025