InterSystems

About the Company

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 39 offices in 28 countries worldwide.

Listed Jobs

Company Name

InterSystems

Job Title

Administrative Assistant

Job Description

This is a 6-month contract position.

The administrative assistant is responsible for all the administrative activities that facilitate the smooth and efficient running of the office - front of house. Primarily the administrative assistant will be accountable for all reception and general housekeeping duties and will also assist in other general and specific administrative functions as and when requested.

Responsibilities

Answer all incoming calls within a prompt timeframe and in a professional manner / Either direct calls or take a detailed message and email to the staff
Provide a professional and cordial first point of contact to all company visitors (by phone or in person). Attend to visitors’ enquiries
Ad hoc travel arrangements for staff (hotel, tickets, and taxis) – domestic and international when requested by Manager
Update calendars and schedule meetings, conference calls and video conferences with both internal & external stakeholders, be the guardian of the meeting rooms calendars and France ASG mailbox
Always ensure good housekeeping (clean & tidy) particularly in relation to the reception area, boardroom, meeting rooms, lobby, training room and the kitchens of all floors. Be the point of contact for general housekeeping requests from staff and from suppliers
Coordinate and register mail flow in and out of the office
Maintain stationery, postage stock levels and cleaning supplies / prepare purchase requisitions for office supplies
Provide HR administrative support, for example mandatory medical visit follow-ups, benefits, and project organization support; together with any other tasks as requested from time to time
Provide Facilities administrative support, for example mobile phone fleet follow-up, fine management, filing, …
Participate in the internal communication activities

Competencies

Ability to prioritize tasks to ensure daily duties and assigned tasks’ deadlines are met
Good telephone skills, particularly able to screen calls where needed
Good interpersonal (people) and verbal communication (pronunciation) skills
Ability to work in a team environment
Professional manner and dress code at all times
Self-motivated, with good initiative and pro-active attitude
Ability to organize in-house events
Proficiency in English
Previous experience, at least 2 years in similar roles
Good knowledge of Microsoft Office – Word, Excel and PowerPoint, Microsoft Teams and Sharepoint a plus

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Courbevoie, France

On site

05-03-2025

Company Name

InterSystems

Job Title

Sales Operations Analyst

Job Description

Job Summary -

This is a one (1) year maternity cover contract **

The Sales Operation Analyst will focus on supporting the Healthcare sales team to provide excellent service and drive the success of InterSystems’ customers and its partners. This position is important, acting as an interface between sales and the sales engineers, clinical executive, delivery, support and customer operations teams.

This role is primarily required to help develop the recently formed sales operations function for the UKI business and the management of the Regional Change Board (RCB). The RCB is where ISC UKI manages and tracks all customer change requests and is an important component of our Account Management process. Its successful administration is vital to the Customer’s Satisfaction score of our customer base.

Key Responsibilities

Include but not limited to:

Day-to-day Management of the RCB items by using the ‘UKI Change Board Process’ homepage held on the Atlassian Confluence system (Confluence)
Preparing the agenda and items for discussion at the weekly RCB Meeting
Record meetings and provide administration support for the Chair
Follow up on actions from the RCB meeting
Update Change Request Confluence pages
Linking Confluence RCB pages to company systems; iService (support), JIRA (product) and CRM (sales)
Host regular meetings with Account Managers and the relevant Subject Matter Experts (SME)
Track and support the processing of RCB items at all stages of the process
Host regular meetings with Account Managers and the relevant Subject Matter Expert (SME) to review the open change requests from their accounts
Working with the Sales Managers to support creation of Sales Quotation’s, follow up on Purchase Orders and Certificate of Acceptance for completed work from customers
Liaise with other departments across the business to ensure the smooth progress of customer change requests through the process
Present updates at the Scotland, England & Ireland Account Monthly Account Planning Meetings
Provide MI to the Management Team on the status of customer change requests
Review related quotation and CCN documentation to ensure correct format and templates are used and issued to the customers
Update company systems; iService (support), JIRA (product) and CRM (sales)
Manage the internal approval process
Liaise with Customer Operations to support invoicing

Manage the Commercial Arrangements iService Tickets – this involves replying to the customer via canned text while liaising with the Sales Managers General:

Provide training on the UKI RCB Process
Review the process and work with relevant departments to make improvements to the process
Schedule Quarterly/ Half yearly ‘Enhancement Request’ Deep dive sessions on key Accounts to review all open support tickets with the invoicing and recharging of project costs including reconciliation and raising purchase orders

Job Requirements:

Ideally, knowledge of Atlassian Confluence
Strong Interpersonal skills
Proactive behaviour to learn about our technology and the competitive landscape
Team player
Experience in customer support, customer service, and/or a sales role
Track record of supporting a sales function, preferably in the technology industry
Experience working with and developing business with VARs a plus
Excellent telephone and email communication
Strong presentation and interpersonal skills
Bachelor’s degree preferred

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Windsor, United Kingdom

On site

20-03-2025

Company Name

InterSystems

Job Title

Technical Graduate

Job Description

Based in our Windsor or Edinburgh office, our technical graduates will fill a number of important roles at InterSystems. With personalised mentorship, our graduates have opportunities to work both independently, and as part of a team, to fulfil different needs of the company throughout a 9-month contract. You will develop a deep level of knowledge about InterSystems and our products, as well as gaining valuable and transferrable workplace skills, both technical and non-technical. We operate with a comprehensive onboarding process, allowing our graduates to undergo all the training that is necessary for their specific requirements.

Responsibilities:

Complete relevant training activities to learn about InterSystems products and processes
Support technical teams on projects with the aim of eventually taking on greater responsibility in these projects

Qualifications/skills/requirements:

Recent or soon to be graduate from a Bachelor’s, Master’s or PhD Program
Computer Science, Physics, Math, or similar STEM discipline preferred
Experience coding in one or more of the following languages: Java, C, C++, JavaScript, AngularJS, JSON, Python, or similar
Technical curiosity
Creativity towards complex technical challenges
Collaborative team mindset
Flexible demeanour in an ever-changing work environment
Initiative to build a technical foundation for a career that matters
Able to start in spring or autumn 2025 and commit to a 9-month contract (of which the first 6 months will be fully office-based)

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Windsor, United Kingdom

On site

26-03-2025

Company Name

InterSystems

Job Title

Application Developer - Healthcare

Job Description

Developer - Healthcare

The Developer will participate in the planning, development, maintenance and testing of our software (hospital information systems). It is the developer's responsibility to create robust software and verify that solutions meet all requirements. The role also includes producing technical documentation and participating in the full software development life cycle.
The developer will integrate a French R&D team of human size and will have to collaborate with the international R&D teams.
The developer will work with members of several departments. (Support, Implementation, Sales)
Innovation and creativity are assets and qualities that are strongly encouraged.

Main Responsibilities

Developer:

will design object structures, SQL schemas and application workflows
will use part of the company's proprietary technology (see: Data Management & Healthcare Information Systems | InterSystems )
will create the layout of the UI in compliance with the standards applicable to each application
will be responsible for planning, developing and testing the programs by applying his knowledge of programming technologies
assist in investigating and resolving non-reproducible software errors (level 2 support)
Participate in on-site technical implementations as required
will keep up to date of the evolution of the functionalities of the application software
will keep up to date of developments in programming tools, operating systems and related technologies
will keep up to date of developments in the applicable data exchange standards
Attend product training sessions to become familiar with basic product functionality and workflows.

Required

Experience and qualifications

At least five years of experience in large-scale web application development environments - backend
Perfect knowledge of the software development life cycle
Technical skills: SQL - object-oriented development language

Desirable

Demonstrated technical expertise in the development of web applications and/or rich client applications : Angular, javascript
Experience with data integration and hospital information systems
Knowledge of INTERSYSTEMS technologies would be an important asset
Linux

Education and Training

Desirable

Master's degree in computer science or equivalent experience
Engineering degree

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Pérols, France

On site

28-03-2025