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Impellam Group

Impellam Group

www.impellam.com

1 Job

652 Employees

About the Company

Impellam is a connected group offering unparalleled workforce and STEM talent solutions expertise to provide organisations with mission-critical skillsets to future-proof businesses. Our blended approach fuses extensive workforce solutions expertise, with access to deep communities of STEM talent.

As one of the largest workforce and STEM talent solutions companies in the world, we help clients to get the best possible ROI from £5bn of workforce spend and 2,900 supplier relationships, across nearly 80 countries.

What’s more we have far-reaching and unrivalled access to mission-critical STEM talent. We are already engaged and continue to build relationships with over 1 million STEM experts in our talent community and we are the number 1 provider of STEM solutions in the UK and a fast-emerging contender in North America.

We are also pioneers in ED&I and social value - helping our customers to create inclusive and welcoming workplaces by removing barriers to employment and providing life-changing opportunities for our candidates.

Our unique, connected way of working gives our customers access to the fullest capability of Impellam Group. Our experts in workforce and STEM talent solutions will challenge thinking, understand and solve problems, and co-create agile and scalable Integrated Workforce Solutions.

Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.

We call it Virtuosity. It’s why we’re different. It’s our determination to do even more and to always be ambitious and brave for our customers and candidates.

We believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives.


Listed Jobs

Company background Company brand
Company Name
Impellam Group
Job Title
Head of Service Delivery
Job Description
Head of Service Delivery Installation Management

Up to 700pd Inside IR35
3 Month Contract initially
Once a week in Warrington, some travel to Winchester
We are seeking a highly experienced Head of Service Delivery Installation Management to work within a large UK Telecoms company, working on a new contract win for them to deliver a large-scale Smart Meter programme.
Key Responsibilities:

Working with other Heads of across the ops and Technical delivery team – working with Service excellence team internally and the customer – role will report into Director of Sites
Lead and manage an internal team and a contract partner installations team to deliver customers’ smart meter installation plans to time, cost, quality and safely.
Oversee the implementation of installation contracts, ensuring that all parties meet their obligations within the stipulated timelines.
Monitor ongoing performance and ensure compliance with terms, including deliverables, payment schedules, and service levels.
Maintain records of all major contracts and related documentation.
Identify potential risks associated with installation contracts and proactively develop strategies to mitigate these risks.
Essential Skills & Experience:

Experience of network/infrastructure build, smart metering connectivity.
Proven experience in a senior leadership role overseeing installation teams, with a focus on managing both internal teams and third-party contractors while maintaining a strong customer focus.
Experience in working within Smart Metering environment.
Experience of managing third parties to deliver critical activities.
Winchester, United Kingdom
On site
04-03-2025