Proclinical Staffing
About the Company
At Proclinical Staffing, our life science recruitment services support our partners with permanent and contract vacancies by connecting them with specialist talent across the globe.
Whether you are looking for a recruitment agency to support you with a single vacancy or you need to staff an entire new facility, we extend an expert hand to help you find the highly-skilled people you need.
Operating exclusively within life sciences industry – from MedTech and Medical Devices to Pharma and Biotech – our experience, resources and dedication enable us to meet the unique needs of the competitive, fast-paced industry.
Our worldwide connections match the rapid globalisation of the life science industry, with offices located throughout North America, Europe and the Asia Pacific region.
Because each type of role requires a unique skill-set and understanding, Proclinical Staffing is comprised of specialist teams, each dedicated to recruiting for specific job functions. By specialising, our teams of consultants have a greater understanding of the roles that they are recruiting for, and are able to source the very best talent within the industry.
Our specialist recruitment teams:
+ Regulatory Affairs
+ Clinical Research
+ Quality Assurance, Manufacturing & Validation
+ Medical Affairs & Physicians
+ Commercialisation & Business Development
+ Biometrics: SAS, Stats & Data Management
+ Computer Science & Data Science
+ Medical Writing & Medical Communications
+ Product Safety & Pharmacovigilance
+ HEOR and Market Access
+ Scientific & Preclinical
+ Technical Operations
If you are currently hiring or considering taking the next step in your career, call us today on +44(0)207 44 00 637 or visit www.proclinical.com for more information or to submit your CV online.
Listed Jobs
- Company Name
- Proclinical Staffing
- Job Title
- 1st Line IT Technician
- Job Description
-
Job Title: Customer Service Analyst
Job Function: Customer Support
Therapy Area/Industry: Information Technology
Job Description:
Proclinical is seeking a Customer Service Analyst to deliver proactive, customer-focused onsite support to a large user base. Your role will involve resolving IT queries with excellent problem-solving and interpersonal skills, ensuring a calm and empathetic approach. Familiarity with ITSM systems for logging and tracking incidents is essential, as well as working within service level agreements (SLAs).
Responsibilities:
- Provide face-to-face IT support to end users.
- Log and track incidents using ITSM systems.
- Identify and report recurring issues for further investigation.
- Build strong relationships with team members and users.
- Assist in building and configuring computers for new and existing users.
- Deliver both reactive and proactive maintenance support.
Key Skills and Requirements:
- Strong problem-solving and customer service skills.
- Experience with ITSM systems.
- Ability to work within SLAs.
- Teamwork and relationship-building skills.
- Eagerness to learn and acquire new technical skills.
- Previous exposure to platforms like Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink is beneficial.
- Experience with iOS devices, Windows hardware, and meeting room technology is advantageous.
- Prior experience in a face-to-face customer service environment is desirable.
Please apply on Linkedin.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. Proclinical Staffing is an equal opportunity employer.
- Company Name
- Proclinical Staffing
- Job Title
- 2nd Line IT Technician
- Job Description
-
Job Title: Customer Service Analyst
Job Function: Customer Support
Therapy Area/Industry: Information Technology
Job Description:
Proclinical is seeking a Customer Service Analyst to deliver proactive, customer-focused onsite support to a large user base. Your role will involve resolving IT queries with excellent problem-solving and interpersonal skills, ensuring a calm and empathetic approach. Familiarity with ITSM systems for logging and tracking incidents is essential, as well as working within service level agreements (SLAs).
Responsibilities:
- Provide face-to-face IT support to end users.
- Log and track incidents using ITSM systems.
- Identify and report recurring issues for further investigation.
- Build strong relationships with team members and users.
- Assist in building and configuring computers for new and existing users.
- Deliver both reactive and proactive maintenance support.
Key Skills and Requirements:
- Strong problem-solving and customer service skills.
- Experience with ITSM systems.
- Ability to work within SLAs.
- Teamwork and relationship-building skills.
- Eagerness to learn and acquire new technical skills.
- Previous exposure to platforms like Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink is beneficial.
- Experience with iOS devices, Windows hardware, and meeting room technology is advantageous.
- Prior experience in a face-to-face customer service environment is desirable.
Please apply on Linkedin.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. Proclinical Staffing is an equal opportunity employer.
- Company Name
- Proclinical Staffing
- Job Title
- Junior Data Analyst
- Job Description
-
Job Title: Data Analyst
Job Function: Data Analysis
Therapy Area/Industry: Product Supply and Distribution
Contract : 12 months
Location: Basingstoke
Job Description:
Proclinical is seeking a Data Analyst to join the Product Supply and Distribution team. This role focuses on enhancing supply chain efficiency through data-driven insights. You will play a key part in analyzing complex data sets, developing data models, and collaborating with cross-functional teams to optimize operations. Immediate start is preferred.
Responsibilities:
- Analyze and interpret complex data to identify trends and insights for decision-making.
- Develop and maintain data models, dashboards, and reports.
- Collaborate with teams to understand data needs and provide actionable insights.
- Transform data analysis processes for improved accuracy and scalability.
- Monitor key performance indicators to align with business goals.
- Support team members in understanding and using data effectively.
- Identify and implement process improvements in supply chain operations.
- Stay informed on industry trends and best practices in data analysis and supply chain management.
Key Skills and Requirements:
- Bachelor's degree in Data Science, Statistics, Supply Chain Management, or related field.
- Experience as a Data Analyst, preferably in product supply and logistics.
- Strong analytical skills for interpreting complex data sets.
- Proficiency in data analysis tools (e.g., Excel, SQL, Python, R, Tableau).
- Excellent communication and collaboration skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Detail-oriented with a focus on accuracy and quality.
- Knowledge of supply chain management principles is advantageous.
Please apply on Linkedin.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. Proclinical Staffing is an equal opportunity employer.
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