- Company Name
- CATS Global Schools
- Job Title
- Dynamics Business Central Developer (FTC)
- Job Description
-
About CATS Global Schools
CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers.
With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools and a variety of summer programmes in the UK, US and China.
Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities.
We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students.
Role overview
• Develop, and implement custom solutions within the Microsoft Dynamics 365 Business Central platform.
• Analyse business requirements and translate them into technical specifications.
• Develop and maintain integrations with other systems (e.g., EPOS, e-commerce platforms).
• Customize existing functionalities and create new features within Business Central.
• Write clean, well-documented, and maintainable code with appropriate logging and alerting mechanisms.
• Triage and resolve tickets that come into the Application Support ITSM queue, keeping within the SLA’s.
• Maintaining the quality of IT services and products.
• Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data-driven recommendation.
• Assisting with Application Systems Projects.
• Reporting to business leaders and stakeholders.
• Gathering intelligence from corporate executives and middle managers about needs and future growth.
Responsibilities
• Supporting the day-to-day functions of CGS ERP/CRM (MS Dynamics)
• Assist with Applications system updates.
• Supporting the IT service, its underlying infrastructure & our users located across the business.
• Ensure systems documentation (including administration, support, problem solving and diagnostic documentation) is maintained to the highest standard.
• To be the technical liaison for Dynamics Business Central.
• Assisting with the management of the external suppliers for Application systems, including production of specifications, escalations & BAU.
Project Activities
• Provide support, design, delivery, implementation, and support to CGS’ IT, to tight deadlines and specified quality criteria.
• Support the specification and implementation of new upgrades and services of CGS’ Applications; including new applications, new/upgraded hardware and software, system upgrades and rollouts and (on occasion) complete Greenfield implementations as the business expands to new locations.
• Work in partnership with Project teams composed of users and IT staff from various sites and teams to deliver successful projects to time and budget targets.
Technical Leadership and Strategic functions
• Work closely with the Infrastructure and Applications Manager on all technical queries for CGS Applications.
• Foster excellence and technical capability and information dissemination within the appropriate technology group.
• Train and mentor BAU IT staff to improve their technical capabilities.
• Actively contribute to the Group’s IT strategy.
• Through research, training, seminar attendance and other means maintain a future perspectiveon changes within the appropriate technology areas. Contribute to future planning of future IT recommendations.
Person Specification
Demonstrable Experience
• Technical understanding with technologies being used specifically Microsoft Dynamics, Dynamics Business Central.
• Enthusiasm – A positive attitude is required.
• Strong communication skills, both written and verbal.
• Ability to organise meetings and prepare clear documentation.
• Ability to work both independently and as part of a team.
Essential Requirements
• 3+ years’ experience in developing with Microsoft Dynamics Business Central.
• Excellent Customer Skills.
• Proficiency in IT Applications & Systems.
• Good problem solving and organisational skills with the ability to multi-task and negotiate with multiple stakeholders to find solutions for technical challenges.
• Attention to detail and ability to maintain a high level of accuracy.
Desirable Requirements
• Understanding of SQL Server configuration principals, backups, maintenance, database structures, Always-On and SQL query.
• Exposure to Microsoft Dynamics 2016 and D365.
• Previous Education sector exposure
• Cloud services
Behaviours
• Ability to consult and communicate effectively with both written and verbal skills
• Excellent people skills
• Pragmatic and flexible in approach
• Attention to detail
• Honest, open, and inclusive personal style
• Professional, mentally resilient and calm under pressure
• Excellent analytical and troubleshooting skills
• Takes ownership
• Looks for a solution
• Goes the extra mile
• Follows-up & follows through
• ‘Can-do’ Attitude
Our commitment to inclusion and diversity
We are committed to diversity, inclusion and belonging. Building on our core values – Pioneering, Persevering, People – we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.
And Finally
CATS Global Schools are committed to safeguarding and promoting the welfare or our students and expect everyone connected with the organisation to share this commitment. All positions are subject to safer recruitment pre-employment checks in line with KCSIE guidelines.
Cambridge, United Kingdom
Hybrid
26-02-2025
