cover image
Momenta Group

Momenta Group

www.momentagroup.com

1 Job

374 Employees

About the Company

With over 20 years of experience servicing blue-chip clients, Momenta Group is renowned for our expertise and quality-driven approach. Supported by our global ecosystem of over 50,000 associates and powered by best-in-class proprietary IT platform technology.

Our services include:

1. Resourcing: Providing staffing solutions tailored to specific project needs.
2. Outsourcing: Offering outsourcing services for various business functions.
3. Consultancy: Delivering expert advice and guidance on regulatory compliance, operational efficiency, and strategic planning.
4. Tech/AI-Enabled Services: Leveraging technology and artificial intelligence to enhance service delivery and efficiency.

We cater to various market sectors/industries including:

1. Financial Services: Catering to banks, insurance companies, investment firms, and other financial institutions.
2. Utilities: Serving energy, water, and telecommunications companies.
3. Professional Services: Supporting law firms, consulting firms, and other professional service providers.

Our aligned service lines are:

1. Collections & Recovery: Assisting with debt collection and recovery processes.
2. Complaints: Managing customer complaints and dispute resolution.
3. Claims & Remediation: Handling insurance claims and providing remediation services.
4. Financial Crime: Offering solutions to prevent and detect financial fraud and misconduct.
5. Contact Centre/Customer Service: Providing customer support and service center solutions.

Listed Jobs

Company background Company brand
Company Name
Momenta Group
Job Title
Junior Automation RPA Support Engineer
Job Description
What’s the role?
Our client Deloitte, a “Big Four” Professional Services firm, are looking for Junior Automation Support Engineers to join their expanding team.
You will be working alongside motivated, talented professionals who support clients through deployment of automated and cognitive solutions to complete high-priority, high-volume business processes.
This is a fantastic opportunity to gain experience with an established Professional Services firm, in a supportive and fast paced environment, with the scope to learn and develop skills.

Tell me more
Location: Remote
Rate: £24,000
Work Pattern: Standard business Hours
Start Dates: ASAP
Duration: 2 years fixed term contract


Your day-to-day activities will include:
Working with a range of clients across different industries to provide proactive and reactive support to a broad range of automated processes.
As your skills and experience grow, you may also be involved in the design, build and test of automated and cognitive solutions.
Engaging in regular monitoring and reporting activities directly with clients to identify issues with Digital Workers and potential enhancements.
Supporting complex solutions using RPA technologies alongside supporting technologies such as SQL, C#, Java and Visual Basic.
Creating a variety of documentation including Support Guides, high-level designs, test documentation and solution designs, in accordance with D-ROC’s comprehensive technical standards and working practices.
Developing changes to Digital Workers to resolve issues, add functionality or enhance performance.
Working as part of a high-performing team with other automation engineers, solution architects, business relationship managers and a motivated team of other technical and operational specialists.


What knowledge, skills, and experience we need:
Genuine interested in a technology-based career.
Experience with RPA (Robotic Process Automation) is not required as training will be provided.
Some previous customer service experience (contact centre, retail, hospitality etc).
A can-do attitude and positive.
Strong verbal and written communication skills.
Individuals must be enthusiastic, driven and take pride in their ability to deliver high quality work.
Knowledge of Microsoft Office applications.
United Kingdom
On site
18-02-2025