Parkside Recruitment

About the Company

Office Professionals - Accounting and Finance

Parkside is a vibrant business providing high quality recruitment and resourcing solutions through two specialist divisions in the Office Professionals and Accounting and Finance sectors, we pride ourselves on providing the best and most cost effective recruitment solutions tailored to our client’s needs.

The Office Professionals team has a wealth of knowledge across a variety of disciplines and recruit for Temporary, Fixed Term Contract and Permanent roles within Sales & Marketing, Human Resources, Facilities Management, Customer Service and all areas of Business Support.

Our Finance team has vast experience across multiple channels and recruit on both Interim and Permanent roles within the Qualified and Part Qualified market, this includes a specialist transactional recruitment team with tailor made services for all requirements.

Parkside’s Technology Division is a dynamic technology recruitment department specialising in data, digital, cloud, & security. We supply specialist tech and change recruitment services to businesses looking for both contract and permanent professionals. Parkside can support several capabilities and verticals to help you attract and retain world class talent in our specialist areas.

Listed Jobs

Company Name

Parkside Recruitment

Job Title

Service Coordinator

Job Description

Our global client requires an experienced Service Coordinator to join their team indefinitely.

Job Summary:

Support the Regional Service Manager and Service Operations lead to improve productivity by taking responsibility for co-ordinating resources within their immediate team, identifying and implementing areas for improvement within the service booking process, and working with the regional admin teams to ensure working processes are the same across the regions they are accountable for:

• Processing customer field service requests, using the service planning system to identify suitable engineers and dates to attend the site. Proactively communicate with customers to resolve issues promptly or confirm engineer availability and/or special job queries.

• Producing quotations using SAP, confirming and documenting price and site availability to customers.

• Processing customer orders and service partner purchase orders: check availability against the customer’s requested date and reserve in the service planning system - arrange an engineer
• Communicating with credit controllers regarding credit checks/issues.

• Where follow-up visits are required, arrange the engineer and any spare parts and ensure the job is carried out within the timescales established in the Department’s performance targets.

• Providing operational training to other temporary team members and compiling data for analysis

• Reviewing systems to identify and design improvements to processes and procedures within the Internal admin Team. Discuss and agree on any changes with the regional administration teams.

• Being the voice of your regional admin team to management to communicate issues and improvement plans.

• Communicating with the regional administration teams to arrange cover during periods of holiday, sickness, and other absences.

• Prioritise mail to maintain customer satisfaction.

• Maintaining responsibility for administrative and customer service support for field service scheduling, warranty, and contracts being processed in a timely and accurate manner.

• Delivering a high-quality professional service to external customers and colleagues.

CORPORATE ETHICS:

• Ensure the corporate philosophy and values are adhered to in all HR policies and procedures.

Tasks and other areas responsible for:

• Prepare service contracts for approval by the Service Manager. Provide the Corporate Planning team with copies of signed contracts. Make the necessary credit or payment facilities and set up a “new customer” maintenance folder containing all site information, logs, and Health and Safety information

.• From the service contract, ensure all planned service dates are entered into SharePoint. Make sure that UK field service or Service Partner support is booked and consumables such as filters are available. Confirm arrangements with customers and make sure all associated paperwork is administered.

• Before accepting a customer application for Comprehensive Maintenance, use costings provided by the Service Operations Lead, prepare quotations for any work needed by the customer for repairs or planned maintenance ensuring all parts and/or service partners are arranged to complete the work.

• Maintain open and closed jobs in Leo and SAP to ensure they are being handled correctly to prevent backlogs.

• Test and prove that service system updates work effectively and as planned before the updates are set live, this will include attending meetings with management to indicate the progress and aspects that may affect planned go-live dates.

• Set up Engineers and Services Partners data in service planning systems, and maintain the data so the service system can be used effectively.
• Check, Authorise & Release Service Partners' Purchase Orders.

• Check SAP for open services jobs. liaising with internal sales to confirm dates and customer requirements.

• Compile reports to support managers.

• Record Admin errors to monitor and make improvements to processes

• Implement improvement plans if identified.

• Regularly attend team meetings to communicate with all regional admin staff for service booking processes and policies.

• Deliver and promote market-leading customer service throughout the organization

• General administration tasks and housekeeping

• Ensure effective systems are maintained so that the division can demonstrate compliance with applicable legal requirements, company rules, and other relevant requirements.

Personal and Technical skills relevant to this job:

• Ability to develop and maintain good relationships internally/externally and at all levels

• Excellent presentation skills and a confident, engaging communicator

• Highly organized & able to prioritise

• Ability to work under pressure and maintain accuracy

• Demonstrate customer-centric behaviours and a passion for customer service

• Competent in systems application

Essential Qualifications:

IT Skills:
Word and PowerPoint, SAP/CRM or Equivalent, Excel and Databases

Onsite Role

Interested? Please apply.

Weybridge, United Kingdom

On site

20-03-2025

Company Name

Parkside Recruitment

Job Title

Research And Development Scientist

Job Description

An excellent opportunity to work for a leading client within the science and technology industry, we are currently recruiting for a R&D Scientist to work as part of a high performing team who specialise in the development of display technology materials working with some of the world leading brands.
The role will be based at their Research Labs based in Southampton and will be on site 5 days per week , the position will be heavily hands on and lab based and will be responsible for presenting data and research back to stakeholders and your team .

Liquid Crystals, Polymer Science, Reactive Mesogens, material science is favourable

We are looking for a passionate , motivated and team player to join a well established team who will offer excellent support , advice and guidance .

Ideal Degree within
· Chemistry –
· Physics –
· Material Science –

Role Responsibilities

§ Experience in measurement of physical properties of samples (viscosity, VHR, UV/Vis transmission) and films (retardation profiles, extent of polymerization, surface energy determination, film profile, film hardness, adhesion, blocking resistance, durability).
§ Passion for Science and Technology
§ Being collaborative and flexible is a must
§ Being results driven by making informed decisions and being accountable
§ Technical background in Liquid Crystals, Polymer Science, Reactive Mesogens, material science is favourable
§ Ability to accurately prepare RM mixtures and RM solutions in a traceable manner
§ Ability to handle complexity in a multi-national environment with different stakeholders and in different technology fields like AR/VR, Lenses, LIDAR and Holography
§ Ability to prepare RM films from these solutions using various coating techniques to prepare form +A / +C / ND +A / ND +C / CLC films, experience to prepare coatable polarizer films is favorable
§ Ability to measure the physical properties of samples (viscosity, UV/Vis transmission) and films (retardation profiles, extent of polymerisation, surface energy determination, film profile, film hardness, adhesion, blocking resistance, durability)
§ Willingness to perform hands-on lab work in an agile environment
§ Ability to prepare technical reports and have the skills to present these to customers

§ Develop and implement innovative solutions to technical problems in the field of Digital Optics for AR/VR,
§ Carries out a range of non-routine technical tasks to solve problems of moderate complexity to produce RM films and their characterisation
§ Interact proactively within a range of internal technical functions / selected customers
§ Develop innovative new materials, IP and technical opportunities
§ Measure the physical properties of RM solutions and films using specialised techniques
§ Active involvement of other Experts
§ Ensure planned work is carried out according to project deadlines
§ Accountable for quality of own work
§ Frequently achieves technical breakthroughs
§ Provide non-routine reports and present to the project team, enables clear and accurate reporting of results
Take responsibility for equipment and safe use of the lab environment around them

Southampton, United Kingdom

On site

24-03-2025

Company Name

Parkside Recruitment

Job Title

Infrastructure Engineer - 3rd Line Support

Job Description

Infrastructure Engineer

Our client, a global digital technology company is looking to hire an Infrastructure Engineer to join their team on a 12-month Fixed-Term Contract based in Wembley.

In this role, you’ll be instrumental in providing technical support, implementing infrastructure solutions, and driving critical IT projects like Windows 11 migrations.

Key Responsibilities
2nd Line Support :
Support and troubleshoot Windows 10/11 desktop environments
Provide expert support for MS Office applications
Assist with Windows 11 migration deployment
Manage backup and recovery processes (Veritas and Veeam)
Handle hardware/software procurement via global portals and local suppliers
Manage and troubleshoot logon scripts

3rd Line Support:
Install, support, and troubleshoot Windows Servers (2016/2019/2022) – including Active Directory, DHCP, DNS, File Services, RDS, IIS, and more
Configure and maintain Storage solutions (NAS/SAN, Hyper-convergence, Virtual SAN)
Support and troubleshoot Networking components (VOIP - Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewalls)
Implement and manage Virtualisation platforms (VMWare/HyperV)
Maintain and troubleshoot MS SQL Server
Utilize PowerShell scripting and explore automation tools like Ansible (desirable)
Manage backup, recovery, and transfer protocols (sFTP, FTPS, etc.)

Your Skills & Experience
We’re looking for candidates with experience in most of the following:
Strong knowledge of Windows Servers, storage, and virtualisation
Networking and VOIP telephony expertise
Cybersecurity best practices
Familiarity with automation and scripting tools like PowerShell and Ansible (desirable)
Basic knowledge of Linux systems (desirable)

Why Join Us
Work on exciting IT infrastructure projects
Develop and enhance your technical skillset
Collaborate with a talented, forward-thinking team
Competitive salary and excellent career development opportunities

Apply today or reach out for further information!

Wembley, United Kingdom

Hybrid

27-03-2025