Bupa

About the Company

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.

We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

For more information, visit www.bupa.com

Listed Jobs

Company Name

Bupa

Job Title

Digital Product Manager

Job Description

Digital Product Manager
Victory House Brighton / London Angel Court
Hybrid: up to 3 days WFH
Full time: Fixed term contract - 12 months
£60,000 DOE+ fantastic benefits
35 hours per week

The Digital Product Manager will be responsible for defining, launching and growing digital propositions. You will act as a digital partner to the business and voice of the customer, using analytics and insights to ship digital experiences that will improve NPS, drive digital adoption and grow the business.

The role

As Digital Product Manager, you will be user and data-focused accompanied with a commercial mindset and have experience working within a Scrum development team. A positive outlook and infectious passion for delivering great experiences is a must.

You’ll help us make health happen by:

Develop and maintain a product vision and strategy.
Maintain and communicate your product roadmap.
Place customers at the heart of every product iteration by ensuring that the backlog is derived from customer research, and that appropriate user testing and validation methods are in place.
Map user journeys, define features and breakdown into user stories that are prioritised within a single product backlog.
Gain consensus, both vertically and horizontally, for proposed prioritisation.
Manage budget across BAU and project funding.
Measure and evidence the value of changes delivered.
Create and run an effective mechanism that ensures all key stakeholders are fully briefed on all aspects of digital activity and engaged with the digital planning process.
Hero insights and successes related to your key journeys, communicating via our internal communications channels.
Actively engage in our digital communities.


Key Skills / Qualifications needed for this role.

Proven experience within a digital product management role
Deep understanding and enthusiasm for web technologies, digital trends and innovation is essential.
Proficient in agile ways of working
Excellent stakeholder management with experience and ability to influence decisions at all levels, up to director level, essential.
Experience of shaping digital portfolio and developing channel strategies driving digital transformation and delivering significant business benefits
Strong communication and presentation skills, with a positive persuasive manner, capable of bringing others along with them.
Excellent at problem solving and decision making.
Creative and strategic thinker
Working in a global environment (agency and/or client side)
Budget and forecast management.
Degree educated in an associated field.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Brighton, United Kingdom

Hybrid

14-03-2025

Company Name

Bupa

Job Title

Digital Product Owner

Job Description

Digital Product Owner
Brighton, Victory House / London, Angel Court
Flexible / Hybrid working options
Fixed Term Contract = 12 months
£53,000 DOE + fantastic benefits
Fulltime – 35 hrs

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Role Overview

The Digital Product Owner will be responsible for maximising the value of our digital platforms. You will act as voice of the customer to the development team, turning customer pains and problems into actionable user stories that will improve satisfaction, drive digital adoption and contribute to business growth.

What you’ll do:
Support Digital Product Managers in creating and maintaining product roadmaps.
Turn customer pains, business change requests and support items into actionable user stories.
Groom and prioritise the work in the backlog in collaboration with the Digital Product Managers.
Work with the Scrum Master to allocate ready user stories to development sprints.
Work with UI and UX to deliver features that are aligned to our design guidelines and are easy to use by customers.
Attend all Scrum ceremonies to ensure that development work is aligned with the product roadmaps.
Make decisions and trade-offs in order to maximise delivery of value
Monitor burndown and delivery efficiency.
Measure and evidence the value of changes delivered.
Hero insights and successes related to your key journeys, communicating via our internal communications channels.
Actively engage in our digital communities.

What you’ll bring:
Proven experience within a digital product owner/BA/Scrum Master role.
Understanding and enthusiasm for web technologies, digital trends and innovation is essential
Highly proficient in agile ways of working
Excellent communication skills, with the ability to communicate user requirements to technical teams
Highly detail-oriented, with analytical and problem-solving skills
Ability to visualise end-to-end customer experience and dependencies
Experience delivering significant business benefits
Working in a global environment (agency and/or client side)

Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Frontend Developer, you’ll be eligible for:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.

Brighton, United Kingdom

Hybrid

14-03-2025