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Brainotech IT Solutions GmbH

Brainotech IT Solutions GmbH

www.brainotechs.com

1 Job

43 Employees

About the Company

Brainotech IT Solutions offers new IT and network solutions to business markets across a broad variety of regulated IT support services to its global clientele. We take pride in being the sole source supplier of end-to-end IT technologies to suit our clients' market and infrastructure needs.

We offer technical consultancy, data solutions, and maintenance services with a global pool of IT engineers to help our customers meet evolving technology demands. Our architecture, manufacturing, installation, and repair services help our clients' businesses and industries prosper.

Our organizational expertise has provided us with a thorough knowledge of the sectors we represent, as well as authoritative power over services and programs. Our experience also enables us to recognize and meet demands, as well as go beyond and above our clients' needs. We use technical vision and radical thinking to create new insights into our customers' companies, and this is how we achieve a good result. Technological vision and radical innovation to yield fresh perspectives on our customers' companies, and this is how we guarantee and allow them to meet the dynamics of maximum potential so that their business accelerates.

Professional includes the following:
• Data Removal and Secure Media Destruction
• IT Asset Disposal
• Providing FTE’s
• Remote Support and Management
• 24 x 7 Global Break fix Maintenance Services
• 24 x 7 Installs, Moves, Adds, Changes, (IMAC)
• End Use Support
• Desktop Support Engineers (Level 0/1/2/3)
• Network Engineers (CCNA, CCNP)
• Rollout and Windows Migration Engineers
• Data Centre (DC) Engineers

Listed Jobs

Company background Company brand
Company Name
Brainotech IT Solutions GmbH
Job Title
Information Technology Support Technician
Job Description
Job description
We are looking for Freelance Desktop Support
Technician to support tasks in France. Tickets will be dispatched with respect to your area, and tasks will be Level 1 IT/Desktop support related.
Responsibilities:
• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop
Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software)
incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for Mi calls.
Sevrey, France
Remote
29-01-2025