LTIMindtree

About the Company

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.
For more info, please visit www.ltimindtree.com.

Listed Jobs

Company Name

LTIMindtree

Job Title

MAC and Windows Desktop Support Engineer

Job Description

We are looking for a 3-4years experience Desktop Support Engineer to provide technical assistance to our clients location. Hands on experience on install, upgrade and troubleshoot Desktop/ Laptop OS and office and other application software.

Work days: 5days a week, work from Office ONLY

Installation and configure Windows 10/11 on Desktop/ Laptop
Configuration of operating system Language packs ( If any)
Configuration of outlook profile, MS Teams and OneDrive
Install and configure Office application with other Line of Business Applications
Ensure the user profile data is backed up
Configure of IE settings, network and printer drives. Also check group policies are applied
Configuration of printer
Drive mapping to Nework/Shared
Hands-on experience with Windows and Knowledge in Mac OS environments is added advantage
Diagnoses and resolving software and hardware incidents, including operating systems (Windows 10) and across a range of application software on the client machine (Office applications, Outlook, Teams, OneDrive etc.)
Mobile device management, configure outlook, teams, Microsoft Authenticator etc. (Android, iPhone, iPad, Surface etc.)
Basic knowledge on Office365 services, Active Directory and user login methods
Knowledge on SCCM application push and deployment for workstations
Walking customers through installing applications and computer peripherals
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
OS and Application support, ticket handling on INC, SR
Good to have ticketing tool knowledge – SNOW, JIRA, etc.
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Help create technical documentation and manuals
Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
Knowledge on Office application like Word/Excel/ PowerPoint/ outlook / Teams
Working knowledge of office automation products and computer peripherals, like printers and scanners
Provide technical assistance and support issues related desktop support, Teams Conferencing support,
VIP user coordination and support
Professionalism when resolving service delivery and client issues in a timely manner
Identifying and escalating business and technical challenges as appropriate and in a timely manner
Communicating with other engineers, clients, and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are kept up to date at all time.
Install and configure the Antivirus.

Other Roles and responsibilities during Migration
Co-ordinate with Migration Onsite team and scheduling team
Helping technical team to solve technical roadblocks by regular case reviews and resulting in increased productivity of the team
Ensure all scheduled migrations are completed without any business impact

London, United Kingdom

Hybrid

29-01-2025

Company Name

LTIMindtree

Job Title

Mainframe System Programmer

Job Description

Responsibilities -


The zOS Systems Programmer should have technical domain level and specialist skills to ensure that all the engineering services are operated maintained and constantly upgraded as technology advances.
There can be multiple functions within the job involving multiple products and technologies including but not limited to programming support to maintain essential environmental conditions analysis creating functional/technical design solutions.
The job holder may specialize in a single or combination of those functions/technologies.
They will be involved in overseeing the deployment planning configuration testing.

Required Skills -

Upgrading maintaining and supporting the zOS operating system.
Upgrading maintaining and supporting ISV products particularly from the vendors IBM and Computer Associates CA.
Production support.
Must have extensive experience of mainframe systems programming.
Must have knowledge of a combination zOS SMPE TSO/ISPF USS SDSF JCL.
Must have knowledge of IBM and CA Products and be able to work independently.
Must have excellent problem determination skills and be a true team player.
Required to provide off hours support for the implementation of software changes and support for other projects requiring software expertise as well as be part of an on-call rota.
Set and achieved challenging short medium and long term goals which exceeded the standards in their field.
Excellent written and spoken communication skills an ability to communicate with impact ensuring complex information is articulated in a meaningful way to wide and varied audiences.
Built effective networks across business areas developing relationships based on mutual trust and encouraging others to do the same.
Have some experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results.
A comprehensive understanding of risk management and proven experience of ensuring own and others compliance with relevant regulatory processes.

Preferred Skills -


Assembler Automation GDPS Rexx and CLIST skills.
Proficient in Top Secret skills.
Performance monitoring using Omegamon RMF SMF and SAS.

London, United Kingdom

Hybrid

24-02-2025