Eloquant

About the Company

Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both Dialogue and Listening:

Dialogue:
- Cross-channel inbound and outbound contact management: telephone, email, web, SMS, chat, social media...

Listening:
- On-line surveys, feedback management, satisfaction measures, information collection and analysis.
- On-line semantic and linguistic services.

Our combination of skills and expertise makes Eloquant more than simply a software editor. We are able to provide high value-add services and a high level of support in your Customer Relationship projects.

Eloquant is proud to count 35% of the companies listed in the CAC40 among our customers - but we are equally proud of our SME and public service customers.

Some figures:
- 60 experts in customer services at our sites in Paris and Grenoble
- More than 300 million customer interactions per year
- 20% of turnover invested in R&D
- Subsidiary of Gibmedia, 180 employees and more than 39 M€ turnover

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