Alan

Company Name: Alan
Job Title: Senior Software Engineer (x/f/m) - Claims Management
Job Description: Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France , Spain , Belgium , and Canada .

How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

The Engineering team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is Python/Flask, React, React Native, PostgreSQL.

Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.

Claims Management

You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada.

Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan.

We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.

Claims Management Contains Several Product Crews, Notably

Document processing: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
Claims experience: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.
Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money.
Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations

You’ll love to work in Claims Management if you’re interested in building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory.

Is it you we’re looking for?

We Are Looking For Engineers With 3+ Years Of Experience To Help Us Scale Our Engineering Community From Different Perspectives (product, Tech, And Internal Organization-wise)

You’ll be able to tackle high-impact & high-risk projects involving many engineers.
You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.
You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).
You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)

You would be a good fit at Alan if most of this sounds like you:

Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.
Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
Passionate about building products.
Self-starting and entrepreneurial.
Humble and still willing to grow (no matter your seniority!).
Collaborative, enthusiastic about teamwork, learning, and teaching.
Fluent in English (no need to speak French!).

For this opportunity, we are aiming to hire within the C-F level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

Fair rewards. Generous equity packages complement your base salary.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportuniti...

Brussels Region, Belgium

Hybrid

02-04-2025

Company Name: Alan
Job Title: Security Software Engineer
Job Description: Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France , Spain , Belgium , and Canada .

How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

The Security team

We do security as we do everything else — that is, not quite the traditional way, but always in line with our leadership principles.

Joining The Security Engineering Team At Alan Means You're At The Forefront Of Protecting Sensitive Health Data And Ensuring Our Systems Are Resilient Against Threats. Our Team Is Dedicated To

Developing and maintaining secure systems: We focus on critical areas such as secure file transfer, global user authentication, and security improvements to email communication.
Incident detection and response: We enhance our capabilities to detect security incidents early and respond effectively, ensuring minimal impact for our customers.
Vulnerability management: We proactively manage vulnerabilities in our software and infrastructure to prevent potential exploits.

Being part of this team means you'll collaborate closely with other engineering teams and departments, embracing challenges, and making a significant impact on the security posture of the entire organization.

You'll have the opportunity to work on a variety of security initiatives, from hands-on technical solutions to strategic risk management tasks.

For this opportunity, we are aiming to hire within the C1-F level range.

Is it you we’re looking for?

We are looking for experienced Security Engineers to help us scale our security controls and ensure our systems are resilient against threats.

You would be a good fit at Alan if most of this sounds like you:

SAST (Static Application Security Testing), DAST (Dynamic Application Security Testing), Penetration Testing are not just buzzwords for you, you have hands-on experience using these techniques to identify and mitigate security vulnerabilities in web and mobile applications.
You're passionate about protecting organisations from cyber threats and have experience working with SIEM (Security Information and Event Management) platforms to monitor, detect, and respond to security incidents.
Passionate about building secure products and systems.
Willingness to work in Python and/or JavaScript, with a strong understanding of coding best practices and secure coding standards.
Excellent problem-solving skills, able to work independently and as part of a team.
Strong communication skills, capable of working with cross-functional teams and influencing security best practices across the organization.
Humble and still willing to grow (no matter your seniority!).
Fluent in English (no need to speak French!).

But above all, we are looking for someone with a hacker mindset, with high potential and curiosity. Everything else is a bonus.

For more details on how engineers can grow at Alan, take a look at our Engineering career path.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.
Parental leave. Extended parental leave for all new parents, for permanent contracts only.

Montpellier, France

Hybrid

18-04-2025

Company Name: Alan
Job Title: Software Engineer (x/f/m) - Member Lifecycle
Job Description: Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France , Spain , Belgium , and Canada .

How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

The Engineering team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is Python/Flask, React, React Native, PostgreSQL.

Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.

Member Lifecycle

Transform how our members navigate their health insurance journey! We turn complex insurance moments into delightfully simple experiences. From first signup to retirement, we ensure every touchpoint with Alan feels personal and effortless.

What you'll build:

A global onboarding platform serving 1M+ members across France, Belgium, Spain, and Canada.
Smart automation for life's big moments (adding family members, retirement, company transitions) that reduces friction and delights users.
Innovative self-service solutions that reduce operational costs while improving member satisfaction.

Why join us:

Direct impact on every Alan member's journey at critical moments.
Build solutions that elegantly handle complex regulatory requirements across multiple countries.
You're a full-stack engineer, eager to implement delightful flows on web and/or mobile.

Join a team redefining what insurance interactions should feel like!

Is it you we’re looking for?

We Are Looking For Engineers With 3+ Years Of Experience To Help Us Scale Our Engineering Community From Different Perspectives (product, Tech, And Internal Organization-wise)

You’ll be able to tackle high-impact & high-risk projects involving many engineers.
You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.
You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).
You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)

You would be a good fit at Alan if most of this sounds like you:

Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.
Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
Passionate about building products.
Self-starting and entrepreneurial.
Humble and still willing to grow (no matter your seniority!).
Collaborative, enthusiastic about teamwork, learning, and teaching.
Fluent in English (no need to speak French!).

For this opportunity, we are aiming to hire within the D-F level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

Fair rewards. Generous equity packages complement your base salary.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential....

Lyon, France

Hybrid

20-04-2025

Company Name: Alan
Job Title: Engineering Lead - Platform Engineering
Job Description: Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France , Spain , Belgium , and Canada .

How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

The Engineering Lead job at Alan

At Alan, Engineering Leads are exceptional technical leaders who combine strategic vision with hands-on leadership to drive both team excellence and technical innovation. Our Engineering Leads are deeply involved in the strategic technical and product direction of the team, as well as the human aspects of building high-performing engineering teams.

Your Mission

As an Engineering Lead at Alan, you'll be responsible for leading one of our engineering teams, comprising 6-15 engineers and organized in autonomous and nimble crews. You'll shape the technical vision, foster a culture of innovation, continuous learning, and ensure your teams deliver impactful solutions while maintaining engineering excellence.

In This Role, You Will

Set and communicate a clear vision for why and what we're building, establishing high expectations and identifying key assets and opportunities.
Bring daily energy to the team, providing context and fostering mutual help to create a motivated and engaged team.
Own the engineering efficiency and excellence of your team by using productivity tools (including AI), zooming in and out depending on the needs of the team.
Challenge what's "good enough" to build and ship, while removing sources of unnecessary defocus.
Monitor team well-being and ensure psychological safety to maintain a healthy team dynamic.
Own talent density by hiring exceptional talent, supporting team members' growth and addressing performance concerns promptly.
Collaborate daily with stakeholders, product managers, designers, other engineering leads, etc.

This is the perfect role for you if you have exceptional people management skills, a great technical background and if you are passionate about building both great products and great teams. A minimum of 3 to 5 years of experience in engineering management is required.

Platform Engineering:

You'll lead the teams building the foundation of Alan's engineering excellence. Your mission will be to help the team develop and maintain the tools (eg. Github Actions, Rspack), infrastructure, and practices that enable our entire engineering organization to move fast and reliably. You'll work closely with other engineering teams to understand their needs and build solutions that scale our technical capabilities.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

Fair rewards. Generous equity packages complement your base salary.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.
Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Nice, France

Hybrid

20-04-2025

About the Company

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