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Inventive Search

Inventive Search

www.inventivesearch.co.uk

1 Job

9 Employees

About the Company

Inventive Search is a recruitment consultancy that specialises in placing top talent, within the technology sector globally. We work very closely with our clients to fully understand their recruitment needs and challenges in todays current market.

Our goal is to only place candidates in positions where they will add value to our clients and produce outstanding results. We do this by spending time understanding the clients’ individual requirements and key business drivers that are unique to them; mentoring, interviewing and coaching both clients and candidates to ensure a successful outcome.

We pride ourselves in delivering a high level service to both clients and candidates, running different interviewing techniques, including presentations, panel interviewing, scenario based interviewing (SBI) amongst others. We use our years of experience to make sure this is the most efficient and cost effective way of bringing quality talent to our clients’ business.
We originated in the Technology sector working with large global tech companies helping them discover the top talent in the market; since then we have helped break smaller boutique companies into the UK marketplace. More recently, we have added a dedicated resource to focus on the construction sector.

Listed Jobs

Company background Company brand
Company Name
Inventive Search
Job Title
ServiceNow Developer
Job Description
MUST BE SC CLEARED

Key Responsibilities
Overall Responsibilities
Ensure AES has the tools and technology to deliver a modern, digitally enabled service model, minimizing manual effort and leveraging technology effectively.
Maintain a robust Service Continuity Plan (SCP), regularly reviewing and testing its applicability.
Take ownership of all AES ServiceNow instances, ensuring their operability and security.
Support business development activities and contribute to proposals within the function.
Drive high-quality performance and value delivery across all tooling.
Proactively escalate performance concerns or risks.
Align with ISO20000-1 Service Management System (SMS) standards.
Address Service Continuity issues in alignment with the AES SCP.
ServiceNow-Specific Responsibilities
Ensure the availability and operability of the AES Service Desk Portal and Customer Assist platform, resolving any issues effectively.
Maintain a daily compliance score of at least 90%, ensuring critical security controls are met.
Oversee configuration, development, and deployment via update sets for both the AES Service Desk Portal and Customer Assist platform.
Manage integrations between the AES Service Desk Portal, Customer Assist, and external systems using the Integration Hub, while implementing robust monitoring and alerting.
Take ownership of Service Continuity issues, adhering to the AES SCP framework.
Essential Experience
3–5 years of experience as a ServiceNow Administrator and Developer.
Demonstrated expertise in developing and managing integrations between ServiceNow and other enterprise systems.
Proficiency in scripting, automation, and hands-on administration within ServiceNow.
Strong technical skills, including JavaScript, HTML, CSS, AngularJS, and integration technologies such as REST, SOAP, XML, and JSON.
Familiarity with ITIL v3/v4 processes and best practices.
Experience with ServiceNow modules including ITSM, ITOM, HRSD, CSM, and/or SecOps.
Knowledge of ServiceNow MID Server and Orchestration capabilities.
A track record of driving initiatives, taking ownership of challenges, and delivering solutions.
Strong interpersonal and relationship-building skills.
Experience in ITIL environments, mentoring teams, and fostering high-performing cultures.
Additional Knowledge and Skills
Experience with Service Design and Transition processes.
Proven ability to support account growth and contribute to client proposals.
Familiarity with agile delivery methods and innovative working practices.
Willingness and ability to work in multicultural environments and collaborate with global stakeholders.
Flexibility to travel for client or internal meetings as needed.
United Kingdom
Remote
21-11-2024