Change Specialists Ltd.
About the Company
We believe change is an opportunity - without change, things stay the same and don’t grow. Making a move to change may be challenging, however, accepting change is a constant inevitable and a positive step in the right direction.
Change Specialists are passionate about professionalising change! We have decades of experience doing what we love most - helping organisations achieving lasting benefits from their investments in IT & Business change. Change is what excites us and makes us tick!
We are change consultants with the expertise to support IT & Business change programmes, deliver results and transform organisations.
Our approach
We recognise that clients have different and changing needs, so we have developed a ‘one stop shop’ for all your IT & Business change needs:
• CS Flex when companies manage the process themselves but need additional capacity or specialist expertise
• CS Fixed when you need some support in recruiting the talent on a permanent or FTC basis
• CS Delivery when clients want The Change Specialists to take the lead
• CS Consultancy when clients want to utilise our extensive knowledge and expertise and are seeking an independent view to empower their decision making.
We put client outcomes and high-quality delivery at the centre of everything we do. We navigate you through the process, providing a clear direction of travel to ensure you end up where you want to be.
We offer a unique level of flexibility – we understand that things change and adapt our services to your needs. If you don’t need a full-time IT & Business change team, just pick and choose from our capability as and when you need it. You know where you are with costs, and can scale advice and support up and down according to budget and requirements.
We care about our clients’ businesses and value honest, transparent relationships that deliver positive results. Let Change Specialists work with you as one team to change your business for the better.
Listed Jobs
- Company Name
- Change Specialists Ltd.
- Job Title
- IT SERVICE DESK SPECIALIST/LEADER - ASAP - HYBRID NOTTINGHAM (OUTSIDE IR35)
- Job Description
-
Can you demonstrate proven success in leading and improving operating rhythms for a busy IT service desk?
As well as immediate availability to start work this assignment requires a seasoned IT professional, you will be working with a small team to improve service desk operations and ways of working to clear a backlog, build team moral, and improve perception and profile of the service desk across the business.
We are looking for a proactive manager, an excellent communicator with a best practice approach and a continual improvement mindset.
You will have a proven track record managing a team of service desk analysts and technicians to work smartly, providing leadership, coaching, and mentorship to drive performance and customer satisfaction. Motivating the team and creating a positive working environment, setting achievable goals, supporting, supervising and coaching the whole team to ensure they remain motivated in providing the best service for their clients.
Behaviours,approach and working style are as critical as technical skill set.
Timeline: To start ASAP (Nov 2024) for 3 - 6 months
Location: Hybrid working model, 2 days each week onsite in Nottingham/3 days UK based remote working
Engagement Type: Outside IR35
- Company Name
- Change Specialists Ltd.
- Job Title
- PROGRAMME DIRECTOR - HYBRID (NOTTINGHAM) OUTSIDE IR35/December start for 6 months
- Job Description
-
A new opportunity for a seasoned Programme Director to lead on the upgrade of SOPRA Core Banking platform.
You will be utilising your previous experience leading a similar complex, high profile programme. Operating in the best interest of our client whilst partnering with the SI, SOPRA and stakeholders to deliver a successful upgrade.
Essential requirements
Proven track record operating at Programme Director level
Able to demonstrate previous experience of SOPRA Core Banking platform upgrade
Experience of management of SI on & offshore
Best in class senior stakeholder engagement and communication skills
Able to commit to 2 days each week onsite in Nottingham
Immediately available to start work
Engagement Type: Outside IR35
Timeline: start ASAP for 6 months
Location: Hybrid - 2 days each week onsite in Nottingham/3 days UK based remote working